647 comments found

Anyone know how well this works out the box with Woo Commerce or WP e-Commerce plugin?

Loving the theme so far! However I REALLY need to disable or comment out the code inserting the breadcrumb like page Title and Descriptions as it really breaks the flow of my content. Thanks in advance for the help. ;)

rascals

Hard to say, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

I have been trying to change the hover color on the top header menu, but cannot figure out how to do it.. does anyone know how to do this site: zengonyc.com

Thanks!

rascals

Please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

snoepws Purchased

Guys, How do I set backround ni the Blog section?

rascals

Hi, Go to your page and find metabox called “Page header” then click on “Generate background”.

Hello, Can I put a youtube video in autoplay on the main page slider?

rascals
Hi, You mean revolution slider? http://awesomescreenshot.com/0aauuda91

Is this theme compatible with woo-commerce?

rascals

Hi, It is not compatible.

julianna Purchased

Great theme! Is there a shortcode for creating “Tabs” on the pages? Meaning tabs you can click to see different content without reloading the page. Thanks!

rascals

Hello and thank you, Unfortunately, but the theme does not contain the Tabs shortcode. Only what you see on the live preview.

Hello,

I just purchased your theme. Awesome!!!!! Just what I needed. Question: Do you have any plans to update your events manager? For example… venue, location and recurring fields? Also, is there any way to use a regular time format?

Thanks!

rascals

Hi, Thanks for your suggestion, I will consider it. Locations can set the footer module > google maps.

I do not understand you can describe your problem in detail?

Default-user

Thanks for your response. When I go to set up events, it appears to be in ‘military’ time instead of ‘standard’ time. Can this be changed?

Also, I understand the theme is responsive, however it looks horrible on my android phone and on my daughters iphone (it’s really big and out of place). On the ipad, it looks great until you turn it vertical. Then the sidebar gets pushed down, and the navigation menu turns into a drop down menu. I’m using wordpress 3.5.1. Here’s my site: www.antoniojackson.org.

Awesome theme, but I will not be able to use it if it doesn’t show right. Help, please! I’ll also submit a ticket.

Thanks!!!!

rascals

Hi, I replied to your ticket.

samueloh Purchased

I’ve run into a problem with the revslider. I put up some images that are 1920×600 and for some reason, it makes all the images in slider smaller.

I think it’s because the revslider is outdated. Is it possible to get an updated version of this plugin? Or is there a reason for this? My PHP resize settings are off.

I set it up on Full Width, Grid size = 1920 and max height = 600

Default-user
samueloh Purchased

I enabled the rev slider in the Home Page under the header settings and set the appropriate slider. I’m not sure why it’s shrinking every layer inside of the grid. When I change to Fixed or Responsive, the size of the image is fine. Any ideas why this might be?

rascals

Hard to say, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

Send me following data:

- Your problem/request
- Url to your installation
- Access data to your backend

Default-user
samueloh Purchased

Nevermind! Got it. Set the grid too long.

timeaux Purchased

Hi There,

Love the theme!! Question: I want to change some things in the event section, for instance the background; When i push ‘generate background’ nothing happens, and i can’t upload my own background? Also editing the permalinks doesn’t work?

When i want to add a new event, i can’t choose the headertype, event countdown? Seems to be all different? Can you help me out?

Thanx in advance..

T.

rascals

Hi, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation
- Access data to your backend

whats the patch for guys?

I bought this a few weeks ago… do i require a patch?

also… integrate woocommerce dudes… jesus! ;)

rascals

Hi,

Patches and updates remove bugs and add new features so you want to install it;)

jezjones Purchased

Header Content box has suddenly gone, in the CMS? Please explain?

rascals
Hard to say, maybe check: http://awesomescreenshot.com/015va5u8f If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.
julianna Purchased

I tried to submit a ticket through your support system http://rascalslabs.ticksy.com/ but it won’t let me register. Says the password/email combo is invalid but I’ve never registered in the first place. If I try to hit “forgot my password” to see if it sends me something it comes back with a red error message box with nothing written in it. Please let me know how to proceed to get theme support.

rascals
Hi, Detailed instructions below: http://bit.ly/UUMBoj
samueloh Purchased

Sorry, Just wondering how the shortcode works for the Twitter feed. I can’t get it to work and it has an error saying “ERROR: Missing Access Token Secret”

[tweets username=”twittername” limit=”2” replies=”false”]

I should mention that I got the footer one working with the access token, secret keys etc.

rascals

Add once again tweets shortcode via shortcodes manager. Then there will be additional fields and you will be able to complete it.

this theme is not working…need help figuring out why. every other theme like it works just fine but this one is not working i have opened a ticket just waiting on a response

rascals

There can be many reasons, if you opened the ticket that’s good, I’ll try to respond quickly.

youtube tube is not working in masonry boxes on the artist pages… when I replace with vimeo example… it works fine.

I need youtube to work, vimeo is garbage ;) – anybody?

best theme ever btw.

waxboy Purchased

I could not install this theme. I got this message:

The package could not be installed. The theme is missing the style.css stylesheet.

rascals

Hi,

Please read documentation > Installation >

How to fix “Broken Theme/Stylesheet Missing WordPress”?

Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.

samueloh Purchased

How do we turn off the comments on pages by default? When uploading the dummy content, the comments are off on pages, but when loading it without dummy content, the pages all have comments. Please advise.

rascals
Please install patch is avalible here: http://bit.ly/WJe6R3

where I can adjust the font size menu and position for both right and left?

I have a bug in the administrative panel tabs on Customize: Logo | Font Sizer does not open when I click on them nothing!

rascals

This is not a bug it is probably incorrect installation, but it is hard to say exactly what is the reason. Anyway please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

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