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What is the job for the Framwork of wordpress 3.6+ by the update latest TODAY ?
The peoples can use now wordpress 3.6 ?
Hi, We tested WordPress 3.6 and noticed a few small bugs in theme framework. The latest version fixes this.
Wordpress 3.6 has not yet been officially released, so please wait.
Is there a way to support multiple buy options? i.e. iTunes, Amazon, and Bandcamp?
Hi,
yes, you can add multiple buttons, please look:
http://awesomescreenshot.com/0d31bsud1a http://awesomescreenshot.com/0291bsuc60What is the shortcode for the little genre line? You used it in the demo on the artists page under de little ‘bio’.
-Thanks.
This line is from shortcode: [details_list].
-Thanks.
This is only part of [artists] shortcode. You can use [genres] shortcode but only on artist page.
Hi, brilliant theme and planning to purchase, but I’m noticing on the mobile version that the footer seems to be pushing out the collapsed framework..essentially, the footer doesn’t collapse to mobile dimensions. Can anyone else confirm this? (using LG Motion)
Should I take a screenshot?
Thanks, Zach
Hello and thank you,
Unfortunately we are not able to test theme with LG Motion but if you can send us a screenshot. We will do our best to solve the problem.
Hi, thanks for the quick response! We actually just tested on the iPhone as well and the footer is still kicking out to the right..almost looks as if there is an unclosed div tag somewhere..or just doesn’t have the footer part of the collapsible functionality. I’ll post that screenshot soon. This is just from testing your live demo above on mobile. Thanks again!
Screenshot: https://docs.google.com/file/d/0B6JXHt4zvlzWZ1QycklkaElnSUU/edit?usp=docslist_api
Is this confirmed? Its pretty important to know if it can be identified before downloading, but it doesn’t look like it would be too much trouble to fix.
Hi again,
It was a small bug in the light stylesheet. Done you can see live preview.
Sorry for the inconvenience.
If you purchase a template, please contact us, you will get a fix for this.
Thanks so much, I actually purchased the package last night so let me know if I need to download a certain file/copy code. Thanks again, its much appreciated!
Upgrade is not yet available on ThemeForest. We can send you the correct code, but you need to contact us.
Do I contact you via the Support email or is there a separate email? Thanks!
You can contact us via contact form on our profiles page:
http://themeforest.net/user/rascalsThanks so much, it fixed the issue splendidly! I have one last issue that I’m noticing in the RevolutionSlider, the slider (black) background color doesn’t seem to be working (although I guess that’s for the plugin dev’ers?).
Hello,
First of all please create ticket on http://rascalslabs.ticksy.com because it’s we are not providing support on forums. This ticket should include detailed description of problem, screenshot of issue or URL to your installation where we can check it by ourself. Additionally after you will make a ticket we can send you updated version of Revolution Slider.
iPad (previous is LG Motion): https://docs.google.com/file/d/0B6JXHt4zvlzWY3dJZkcyV2Y5Rk0/edit?usp=sharing
What’s the ideal photo size in pixels for the hompage sliders?
Hi, If you have opened a ticket with our Support team, they will be happy to help you out.
how do i open a ticket with your support team? seems like this would be an easy question to answer …
Hi, If you have opened a ticket with our Support team, they will be happy to help you out.
How do i create my contact us page to show contact form
Contact form you can add via shortcodes manager: [contact_form] Email add in Theme Settings > Pages > Contact Form
hi i can’t find my Licence Certificate
Hi,
1. To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page.
2. Locate some of the Rascals themes you purchased in your “Downloads”.
3. Click on the item’s Download button, you’ll also see the option to download the License Certificate.
4. After you have downloaded the certificate you can open it in a text editor such as Notepad and copy the Item Purchase Code.
Hi Rascals
Awesome theme !
I have only one question; Is it planned to select multi items for a gallery (not one by one) ?
It would be great because it’s really hard for now, when we have 200 or more pics to select
thanks ! Greg
Hi, Thank you for purchasing our theme and your great suggestion, of course I consider this.
Hello, when i use the player shortcode or large player on the page, i can’t see the progress bar, also i don’t see the volume.
your theme is very great !
Hello,
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
- Url to your installation
Please, i’ve opened one ticket, but since nothing about you !
Hi, please check your ticket.
Nice theme! what is the exact process for activating the slider? Secondly my menus are repeating currently I have one at the top of the page and the other at the bottom? Thanks.
Hello,
1. Please watch screencast “Sliders”. Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.
2. Probably you have a conflict in javascript, so you see a responsive menu under main menu.
- Deactivate all plugins and check yoyr theme.
If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.
How do i create slider on my home page
Please watch the screencast called “Sliders”, there you have step by step instruction how to set the template and much more. It’s very simple and we believe that you can handle.
Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.
On my home page, the page title is not showing Its jst showing the URl http://www.stilettoproductions-ng.com/
Please watch the screencasts, there you have step by step instruction how to set the template and much more. It’s very simple and we believe that you can handle.
Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.
Hi, Firstly go to Theme Settings>General Settings>Footer and make sure you have Footer Widgets turned on Then go to Appearance>Widgets and drag&drop widgets you need to Footer columns.
Hi,
looks awesome!
Any plans to make it retina ready?
Thanks!
Hi, Yes, we are planning to make our templates Retina Display ready but currently we cannot specify when it will happen.
This sounds promising! Would you please also consider adding the feature of a sticky menu?
This would make this theme perfect for our needs, thanks!
I bought the theme but the player doesn’t seem to work properly on firefox. Homepage player doesn’t work and the pages with the playlist seem to open the tracks in a new window then they play.
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
- Url to your installation
I didn’t bother to test your demo in firefox until after I bought it but the issues exist with your demo when I open it in firefox. Try it you will see what I mean.
Are you working on a fix? Tried it on a few different computers and the player doesn’t function!
Hi,
Our template was tested in Firefox (in other available browsers too) and this is most probably your browser issue. Please follow above instructions and create ticket so we can assist you.
I plan to buy this great work, but I have some serious doubts on some important things. I’m surprised that this has not been asked before… haha! Why appears the url of the mp3 in the status bar of the browser? If the intention is to buy the album or song, or just for private playback only on the web, does not help that they can easily download the mp3, copying the address (right click “copy link”) My question is: can this be hidden? Just’m considering this option to avoid just that. thanks
Hi and thank you,
There is no protection on mp3 files because you can read them from browser anyway. Best option is to put intro version of song or just reduce bitrate.
Hi. Nice theme. Some pre-purchasing questions: 1) is it possible switching between boxed and stretched layout? 2) the Soundcloud artwork is visible for a free Soundcloud account? 3) there are skins to choose from, so that all the elements have the same coordinated colors or should I change the elements colors one by one? 4) the background generator creates clickable backgrounds (with links to external pages, I mean)? Thank you so much.
Hi and thank you,
1. This template does not have such feature, only boxed layout is available.
2. Soundcloud official info: “All of the hacks in this guide are available on the default player, but in order to get access to the “Artwork” and “Mini” players, you need to have at least a Lite account.” http://soundcloud.com/101/hack-player
3. You have to edit each element by yourself.
4. No, its just an appearance change.
Hi, can you tell me why so much blank space is created after an entry like the SoundCloud player on this page for instance? Thanks.
http://www.davidarmada.com/productions/Hi, Done, I sent you a reply to your ticket.
Hello! I would like to ask you how to create the “Artist 2” page! I like the 4 column with graphics to show the artists. Is it a shortcode combination? One more thing, is it possible to add an autoplay option for a demo song (10sec duration) when you hover over the releases boxes?
Thank you.
Hi,
1. Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
2. Unfortunately but this is not possible.