908 comments found

Hi,

I have a problem with updating. The version of your theme we have installed earlier this year is 1.4 running on wordpress version 3.8. I’m trying to edit some info on one of the pages ‘Web Design’ and it saves properly on wordpress’s end. When we go to refresh the page after being updated nothing changes even though in wordpress the wording has changed. The link to it live is:

http://grapevinecs.ca/web-design/

The info:

"We’re here to help you build your online presence. Whether you have a small/large business, a startup or a hobby you’d like to showcase, we can provide the expertise to help you achieve your goals."

has been deleted in the Web Design page on wordpress so nothing should be there, if we type anything and update it, we still see the same paragraph above. Is there any way we can get that changed, it seems like a bug of some sort.

Is there a fix for this? Thanks

Indonez

Hi, did you tried to manage this from Epsilon theme options => Products options => Product page description box?

Thanks.

Default-user

Hi, I found out the problem to be when you save the page using your theme template “product template or product template 2” the database isn’t updated though it saves and updates properly. When I go into the database I edit it directly and the changes appear.

Indonez

ok we will check for this and make it sure there’s no error for this section.

Thanks for your information :)

Hi everyone,

I’m really need your help.

I’m concluding our website and found some difficulties with some topics. Really wish you could help me with these difficulties, which are:

- Where can I include customers? - Where can I include testimonies? - On the contact page, the map located on the right sidebar does not appear correctly. Apparently something is wrong. - I would like to change - In contact info, I would like to change the titles of each field to Portuguese, for example, the phrase [Your main office addess] would [Home Address]. On which page editor I can make this change? - At the top of the page, to the right, the links are located to Sing Sing Up and In. How do I use a form of payment at Sing Up and how do I change the link to access Sign In? - The contact form is not sending the message to the visitor configured email.

Can you help me with these threads? I await your return.

Indonez

Hi,

- for customers/clients and testimonials sections, you need to create a category first and add some post there,set the image at Featured Image box and configure the Epsilon theme options

- be sure you have added your info address in one line

- you can modify directly from contact-form.php file or translate into your language using poedit

- you can change the form action from popup-form.php file, just replace each form action both for login and register there.

- if you still have a problem using native contact form from the epsilon theme, as replacement you can use plugin like contact form 7

Thanks.

Hi everyone I’m really need your help.

I’m concluding our website and found some difficulties with some topics. Really wish you could help me with these difficulties, which are:

- Where can I include customers? - Where can I include testimonies? - On the contact page, the map located on the right sidebar does not appear correctly. Apparently something is wrong. - I would like to change in contact info, I would like to change the titles of each field to Portuguese, for example, the phrase [Your main office addess] would [Home Address]. On which page editor I can make this change? - At the top of the page, to the right, the links are located to Sing Sing Up and In. How do I use a form of payment at Sing Up and how do I change the link to access Sign In? - The contact form is not sending the message to the visitor configured email.

Can you help me with these threads? I await your return.

Indonez

previous questions replied.

Thanks.

Do you PLEASE have another way I can contact you for support? You can’t open my site but nobody else has issues doing so.

Indonez AUTHOR 26 days ago Flag Hi, your site still can’t be opened from here http://i.imgur.com/APoyius.jpg

Thanks.

That’s not helping me at all. I’ve given you screenshots, etc, and you just keep replying back with the fact that you can’t access my site. I think you may have had a HOSTS file edit in my site for some reason in the past to help with something, please check that. Please provide another way for me to get ahold of you.

Indonez

Hi, we will update the theme and remove all timthumb script functionality.

Thanks.

CorneliousJD

Any way i can fix in the meantime? Been asking for support on this specific issue for like a year now.

Indonez

we have replied your question in our support forum.

Thanks.

i want parches but the theme support whmcs ?

Indonez

Hi, by default, there’s no compability with WHMCS, but you can use plugin like WHCMS bridge to accommodate your need.

Thanks.

I cant log in to the Supportforum, and i need urgent help. How can i edit the our clients section and add custom texts? Is there a way to get rid of the line under the pagetitle?

Please Help.

Indonez

Hi, it’s located in index.php file, you can manullay edit this and add your own text right below epsilon_clientlist($clientcid,4,"<h2>Our Clients</h2>");

Thanks.

I am desparately in need of support but when trying to get membership for the forum, it will not accept my purchase code.

Ive emailed and got no response. Can anyone help me?

Default-user

Or is there an email for support that anyone will respond to?

Indonez

Hi, may I know what your problem with epsilon theme?

hi is it compatible with the latest version of Wordpress? Thanks a lot Libera

Default-user
coltranism Author Team

we haven’t received any tickets regarding the wp 4.0.1 update, so I guess it’s fine

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