898 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Lebanon
jnasser Purchased

is it possible to set some products monthly and some products yearly billing cycle.

Indonez

Hi, for now the product items billing cycle set generally for each items.

Thanks.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

no responsiv?

Indonez

Hi, yes for now it’s not responsive design, maybe I will consider to add the responsive design feature for the next release.

Thanks.

omixs

in this month or in the next 3 month?

Indonez

Hi, we will discuss this with our team, since it take a longer time to make responsive design from the current version.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’m still experiencing this issue:

http://i.imgur.com/S8vDJvQ.png

on www.computingtech.net

Indonez

Hi, the problem because the image has been resized from the image resizer script function, it’s getting cut at the top of the image.

Thanks.

CorneliousJD

But it’s also spilling over in the bottom right, it should have the nice rounded corner like in the theme preview, correct?

I don’t mind it cutting off on the top, it’s the bottom right corner. it’s preventing us from putting in some images we’d like to add. Thanks! :)

Indonez

Hi, www.computingtech.net could not be opened from here.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
moup306 Purchased

Hi there, I bought Epsilon 2 years ago and I just updated today the theme cos I didn’t have access to theme options. After the update, I still don’t have access, I get a message saying that I have insufficient rights. But I’m admin on the blog so I don’t understand what’s happening. Any Idea ?

Thanks a lot in advance for your support !

Indonez

Hi, did you tried to update your epsilon theme to latest version first?

Thanks.

Default-user
moup306 Purchased

Hey thanks for the answer, yes we tried and it’s actually worst, it removes all the accent in the text (that’s a french speaking website) and some pages are not well formed anymore. Plus, (very important) we still don’t have the menu to change the theme’s options. So the update doesn’t work for that.

If you have any idea that could help us, that would be greatly appreciated, thanks for your support :)

Indonez

Hello,

epsilon theme used cufon font and by default did not support some foreign language accents and speecial character, if you want to replace the cufon font, you can try search the cufon font at http://www.cufonfonts.com/ and place your new cufon font at js/fonts folder of epsilon theme and activate from theme options => styling options cufon font.

Thanks.

Default-user
moup306 Purchased

Hi Indonez, so let’s put the problem of the font on the side, the MAIN problem is that we DON’T HAVE ACCESS to the theme options. There’s no menu on the sidebar. I try the update, but it’s still the same ! Any idea to help ?

Thanks in advance

Indonez

usually the problem relate with the access permission in admin panel, try to switch to another theme first and reactivate the epsilon theme.

Thanks.

Default-user
moup306 Purchased

HI thanks for the help, but nothing do … I really don’t understand ! Any other idea ?

Indonez

did you tried to switch to another theme first?

Thanks.

Default-user
moup306 Purchased

Yes I did, I tried 2 themes (twentyTwelve & twentyThirteen), nothing do the job :( Any other idea to help ? Thanks a lot

Default-user
moup306 Purchased

Hey there, I finally managed to find a solution. I change the hook right in the functions.php file. So now instead of “edit_themes” it’s “manage_options”. Hope it will help for some future problems ;) Thanks for your support :)

Indonez

ok great, glad it’s working now and thanks for sharing :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I am trying to remove the grey page border on the website.Can you assist?

Default-user

Would appreciate a prompt reply

Indonez

Hi, could you please more detail regarding your question?

Thanks.

Default-user

Hi,The webpage has a grey border around each page.See www.nmtech.co.za.I would like to remove it so the webpage displays across the entire screen

Indonez

Hi, ok please try to add the following css code in theme options => styling options => custom css :

#main-curve-top, #main-curve-bottom { display: none;}
 #main { background: transparent;}

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
gegeor Purchased

Hello Slideshow dont work…there is no rotation between slides

Please check and advise

www.gegeor.net thank you

Indonez

Hi, did you have set your image at Featured Image box when you creating/eding your slideshow items?

Thanks.

Default-user
gegeor Purchased

Thanks, it works now after ichecked images.! But i have another problem which is anoying..When i go to menu the whole slide goes down…! check image : http://prntscr.com/3d8ahi Any ideas to prevent that? thanks

Indonez

Hi, did you tried to resize your logo size to 300×100px?

Thanks.

Default-user
gegeor Purchased

Many thanks for your replies but i switched design to a new template.. Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Great product! Thank You. It works great for our clients! APVisions Photography

Indonez

Thank you and glad that you love our theme :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • United States

Is your support good? Also, can the template not be so… Should I say. White?

Indonez

Hi, we always supporting our theme, could you please more detail regarding your question?

Thanks.

Sirstaven46

Would I have the ability to change the color of the template easily? Text, etc.

Indonez

Hi, yes there’s styling options in epsilon theme options.

Thanks.

Sirstaven46

Is there any customer examples I may see?

Indonez

here the screenshot of epsilon styling option.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi sir , i have a problem with slideshow it is not working .no imege and no words and i have wordpress 3.9 arabic version i hope answer me as soon as

Indonez

Hi, could you please provide me your site url regarding your issue?

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

is this theme still not responsive?

Indonez

yes, for now there’s no responsive option in epsilon theme.

Thanks.

Default-user

when will it be made responsive? client loves the design but needs a responsive site

Indonez

we will discuss this with our team.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

How can I remove the ‘We accept’ on the product pages? For example: http://hostingdesk.nl/products/yourhosting/

Indonez

Hi, you can remove the words from product-template.php file.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do you change the “Our Clients” on the bottom right section. I want to change the image and hyperlink a different page.

Thanks in advance for your help.

Indonez

you need to create a category for client first and add some items there, set the image at Featured Image box.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

First of all it is a great theme and I am loving it so far

I am just a beginer and have 2 questions

1. How to I get rid of this space in the contact us page sidebar when we add the contact widget it adds a lot of bank space at the bottom http://imgur.com/A2IRL3n,XhrVFzv 2. How to I change this picture under contact us page http://imgur.com/A2IRL3n,XhrVFzv#1
Indonez

I have replied your questions in our support forum.

Thanks.

Default-user

Hello I am still waiting to hear from you

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Indonesia
jumari Purchased

Saya menggunakan wordpress mu, apakah theme ini bisa digunakan juga pada subdomain…yang ada, terima kasih

Indonez

halo, epsilon theme bisa di install di subdomain, misal http://subdomain.domainanda.com atau http://domainanda.com/subdomain

Terima kasih

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Indonesia
jumari Purchased

How do I create a customized home page, I want to add a post, gallery etc. .. on the homepage? (like visual composer)

thanks

Indonez

Hi, you can manage this from Epsilon theme options => Homepage section, please follow the documentation for detail.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mifras Purchased

i bought the theme its unused im selling it for 30USD contact me networkinhosting@hotmail.com

Indonez

Hi, please don’t advertise here.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mifras Purchased

sir please help me i bought ur regular license sir now i need to return it please sir :( help me

Indonez

Hi, we have no policy for this, please contact envato support.

Thanks.

  • Brazil
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Exclusive Author

Hi, I have not bought this theme I just want to inform about an error, when you click in the login or signup links on the top right then cancel/close the modal, when you click again it appears blank. I believe this happens because the modal “javascriptly” removes the original code that the dialog pulls elements from.

Sorry about my bad english.

Indonez

Hi, ok thanks for your information, we will fix this issue for next update.

Thanks.

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