100 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi!

I noticed that a png logo is not shown on new iPhones and iPads with iOS7.

http://yeguadalayedra.d309.dinaserver.com/

The image is however shown is you open its full path:

http://yeguadalayedra.d309.dinaserver.com/wp-content/uploads/2014/02/logo-yeguada-la-yedra-300.png

So I guess it may be some CSS issue although I am not an expert. Thanks very much for your help on this. Best,

Nacho.

CurlyThemes

Hi there, Equestrian was designed with retina devices in mind so you will need to set-up your retina logo. Please open a support ticket here: http://curlythemes.ticksy.com/ and we will be happy to assist you so that your logo will look crystal sharp on mobile devices with retina. Thank you

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

HI, congrats for your theme It’s gorgeous! I would like to buy it but, for a short time, I’m going to have just one page with header, image and contact form; without menu. Can I customize your theme in this way? Or do you think it looks bad? Thank you for your answer

CurlyThemes

Hi there, thank you very much for the nice words. Equestrian it’s quite customizable and has a lot of shortcodes and plugins embedded but using it only as a one page is something never tried before :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have just purchased this template. Please send source file for logo. Thanks

CurlyThemes

Hi there, Equestrian does not come with any PSD files but the logo we offer as a bonus if you open a support ticket here: http://curlythemes.ticksy.com/ Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just wanted to say what a great help this template developer has been. He has responded to multiple queries in good time and helped me resolve my issues. The template is also fantastic and my new website is up and running in 1 day!

CurlyThemes

Thank you very much! Please make sure to download the latest version – cool new features :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi,

Is it possible to move the logo to the left or right? Thank you VC

CurlyThemes

Hi there, Yes, the logo can be changed, to any position (left, center, right) for the Header Style 1

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Another pre-sale question: Is it possible to have a search box on the homepage that stays throughout the whole site? Maybe on the top? Txs

CurlyThemes

Hi again, Equestrian comes with a bundled search widget so it can be included in any of the sidebars (bottom). Unfortunately there is no sidebar in the header

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

This theme is fantastic!! Only a question: how I can add the Heading Page Background Image in my custom Post? Is there a way for this?

Thanks!

CurlyThemes

Hi there, thank you for the appreciation. We could help you with this, but please open a support ticket here: http://curlythemes.ticksy.com/ and we will help you right away

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom

Equestrian 2.7 now requires that the LayerSlider plugin “needs to be updated to its latest version to ensure maximum compatibility with this theme”. Is the only way to do that by buying the slider from the author or is there an update available from you for the theme?

CurlyThemes

Hello Terence, No, you don’t need to buy Layer Slider, we will release 2.7.1 before Monday, and the latest version of Layer Slider will be included in the update. So watch out for that Theme Forest email regarding the update. Thank you.

terence_milbourn

Thanks for that speedy reply. This theme is beginning to look really good. Also, will 2.7.1 fix the sticky menu which now seems to have stopped working?

CurlyThemes

Hi Terence, Sticky Menu works, probably it is disabled or there is a child theme involved (with settings previous to 2.7), but open a support ticket and we can look into it right away. I’m sure you already know, but you can open a support ticket here: http://curlythemes.ticksy.com/ :)

terence_milbourn

Yup, version 1 of the child theme is involved so thanks, I have just opened a ticket.

CurlyThemes

Yes, we just replied to the ticket now.

terence_milbourn

?OK, I have fixed it. It seems it was CloudFlare CDN and optimisation which was interfering with the script, which it didn’t do previously. So I have switched the CDN off for now and when I get a minute I will have to find the script and exclude it from CloudFlare’s optimisation. Sorry to bug you when its not your fault. Thanks.

CurlyThemes

No problem, we are always here to assist; please don’t hesitate to contact us again if you are questions :)

  • Has been a member for 0-1 years

Hi..One of my client purchased theme right from here and I am the installation guy to set site for him..So It seems As when I imported the XML so alot of pages are missing there like Features page and the sub pages for Feature page and Woocommerce pages are missing there and nothing works in it.so please let me know? How to fix it? The Theme version is 2.7 it seems its the latest version..

CurlyThemes

Hi there, you will need to install the WooCommerce plugin yourself, the theme is WooCommerce ready it does not come bundled with it.

As for the other pages they are strictly limited to presentation, they are hard coded to be able to show all features of the theme on the same demo site, but we would be happy to assist you in creating similar pages. So please open a support ticket here: http://curlythemes.ticksy.com/ and we will assist you right away.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am thinking of purchasing this for a landscaping website.. I am wondering if I do, can I use the image you have in the footer of your demo?

CurlyThemes

Hi there, the grass & dirt footer is included in the theme. Also you can choose to have a different image or color this is possible from the Equestrian Options Panel. Thank you

Default-user

almighty then.. I’m buying! I’m sure I’ll have a question or two eventually so I will talk with you then, thanks!

CurlyThemes

No problem, you can open a support ticket anytime here: http://curlythemes.ticksy.com/ and we will be ready to assist you right away.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

does the template only work with Wordpress or can I use it as a standalone Website as well?

Thanks

CurlyThemes

Hi there, no unfortunately this is WordPress only product.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello CurlyThemes, really good theme :) i have just one question. i wanna know why in my sharebox i don’t have the icon (Facebook, twitter, mail and linkedin) :/ I don’t know how to do

Thank you.

CurlyThemes

Hi there, thank you very much. Please open a support ticket here: http://curlythemes.ticksy.com/ and we will help you right away :)

Default-user

Everyting it’s ok now, thx for your support really pro. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

good morning, when I open the gallery photo to lightbox is white, and it takes too long to load the picture and has since not charge.

CurlyThemes

Hi there, this is most probably because you point the gallery to open the attachment page and not the media file. Please open a support ticker here: http://curlythemes.ticksy.com/ and we will help you right away ;)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello. I have a problem. Couple times per day I have an error

Fatal error: Cannot use object of type WP_Error as array in /home/wwwsings/domains/singsing.co.il/public_html/wp-content/themes/equestrian/functions.php on line 567

Even If I remove whole function in function.php, I still geting this erorr to the same line. And it’s empty. How can I fix that. After few refreshes it’s disappears, but After couple of minutes it’s coming back.

Thank you.

CurlyThemes

Hi there, please open a support ticket here: http://curlythemes.ticksy.com/ so that we can help you right away.

Also, before posting a ticket it is recommended that you make sure that you are using the latest version of the theme which is Equestrian 2.7.1. You can follow the instructions provided in the online documentation for updating: http://docs.curlythemes.com/equestrian-doc/#s1-6

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

You have some lovely images in the demo site. Are these included in the Theme as demo data?

CurlyThemes

Hi there, thank you very much but unfortunately images are not included in the demo data (we include gray placeholders), but lovely horse images can be found on Photo Dune quite cheap :)

Default-user

Thanks for quick reply

Default-user

But you do include some demo data for menu etc?

CurlyThemes

We include most of the menu pages (95%) in the demo data, and if you by chance one of them that you like is not included we will send the content via our ticketing system. As for creating the actual menu this is a standard, simple WordPress drag & drop task.

Default-user
rfollett Purchased

As you can see I have now purchased and uploaded theme and XML data. My site seems very slow.. I know this is nothing to do with your theme but could you please take a quick look to make sure it all looks ok? www.dreamcabbage.com Sometimes pages load quick but other times they take forever and I have to cancel then go back in.

CurlyThemes

Hi again, and thank you very much for purchasing Equestrian :) We just tested your site and everything seams to be very fast actually. You might experience some latency problems between your hosting and your ISP. If the problem persists, please open a support ticket here http://curlythemes.ticksy.com/ and we will do all our best to help identify the problem.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello:

I have just purchased your Equestrian Theme and I really commend you for a great design. I am in the process of finishing the creation of the site and ran into a problem. For some reason, the large home page Header image is cut off below the menu bar. It has been working fine for the past week and all of a sudden, it stopped working and crops the image. My header margins are still the default size and I have tried re-uploading the original 1024×650 image. The “Use large header” box is ticked off as well. The other page headers, besides Home, are fine and the images are visible below the menu bar. Can you help me resolve? I’ve tried everything I can think of, including trying to create a new home page, but still the same problem. (BTW I tried submitting ticket, but can’t access my license link. The envato download page only has “Download” ). THanks!

CurlyThemes

Hi Michael, we just replied to the ticker now. Thank you for contacting our support team.

Default-user

Thanks for figuring out and fixing the problem- You guys rock! :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi there,

I have the latest version of the theme installed. When I try and install Woocommerce (2.1.5) my website become unavailable and I get the following in the error log:

PHP Fatal error: Cannot redeclare curly_woocommerce_breadcrumbs() (previously declared in /home/jrc/public_html/wp-content/themes/equestrian/functions.php:1338) in /home/jrc/public_html/wp-content/themes/equestrian/functions.php on line 1337

Can you let me know what to do please.

Thanks, Phil

CurlyThemes

Hi Phil, we would need to look in the theme to see if it was installed correctly, please open a support ticket here: http://curlythemes.ticksy.com/ so that we can start the debugging process. Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
acavella Purchased

Anxiously waiting the next update! Can’t wait to see the new features and improvements!

CurlyThemes

Will be very soon as promised :) it turned out that it was better to do some core changes also, in terms of moving shortcodes and widgets to a separate plugin and a major change like this needs a lot of testing; we are also eager to see the feedback.

Default-user
acavella Purchased

Sounds great. I’ll definitely leave some feedback on the new updates and make sure to report any bugs to your ticket system. Thanks for the updates guys!

Default-user
acavella Purchased

Hey if you guys need help with testing, I could deploy the beta on my site and help with testing! Just an offer.

CurlyThemes

Hi there, thank you for the nice offer, let’s speak on support as this is a very good idea that we would like to implement. Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
Ariale Purchased

Hi, I opened a ticket ( #191683) three days ago on the support site but I have not yet received a response. I ask again here: I have installed the theme, no error, but I can’t save the settings in “Equestrian Options”. What’s wrong? Thank in advance, best regard.

CurlyThemes

Hi there, we just replied to the ticket sorry again for the weekend delay.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, This theme looks amazing! Couple pre-purchase questions:

1) Is there a way to put image thumbnails on the homepage in a gallery style format as well as a video? Basically like you have in the demo on the page “Media Gallery”, but still have content set up as you do on the homepage? 2) Can the social icons be moved into the header where you currrently have the text “Bathurst, London, UK” ?

I hope that makes sense.

Thanks!

CurlyThemes

Hi there, the answer is yes for both questions. You can have a gallery on any page and the top texts supports shortcodes, therefore icons also. Thank you

Default-user

Wonderful! Thanks for the quick response

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