220 comments found

I am having difficulties installing, I love the them, but WP keeps telling me the style.css sheet is missing? What shows up for me is a very broken page, No sliders, no pages, no menus, nothing but some random fonts and widgets. I am not familiar with themes not loading as the example? Please help! Thank you :)

crozer

Send me your WP login details per mail (via my profile page) and I’ll take a look. Next time, please take a look at the documentation if you don’t feel confident installing a theme!

Default-user
Tlarsen21 Purchased

I’ve never had an issue building before, and I love the look of this theme and I’d really like to use it, Just for some reason I’m having issues with this one. I’m going to try one more thing, then I will send you my credentials. Thanks!

crozer

Oh okay.. well that’s weird. You shouldn’t get any errors if you properly upload the erawordpress_xx.zip file (the one within the downloaded ZIP). Perhaps you uploaded the wrong file first, and then tried uploading the correct one.. which might have confused WordPress.

Babkun Purchased

Hi,

Would there be a way that : -blocks in isotope masonry take 2 columns on some occasion (for some larger than high images). -the overlay somehow disappeared when I use it on homepage with entire clickable blocks. Is there a way to have the title in front of the image ?

Thanks.

Natpho Purchased

Hi crozer, I am just download the theme but I can not built the menu like yours … or get the guide … Thanks in advance for your help

Default-user
Natpho Purchased

ok fine and How can I recover my menu, download again the theme or install again ?

crozer

I’m sorry? Your menu is there.

Default-user
Natpho Purchased

Thanks a lot again for all chris !

Hello!

Are the custom sidebars avilable for diffent pages/posts?

crozer

Hey, thank you for your interest!

Considering that they are widgets, yes, they are available wherever widget-areas are available (and that’s on every sidebar).

Take care!

Joshdraha Purchased

Hey Chris-

Great theme! I have a quick question. How do I get the era slider image caption to center? Right now it’s off to the left. See the link below for what I am referring to.

http://www.solidesdesign-test3.com/

Thanks.

crozer

Hey!

There was a little bug in one of the latest releases, which shifted the caption to the left. Please send me an email via my profile page and I’ll send you the updated file.

Take care and please don’t forget to rate the theme! Chris

k0rbyn Purchased

Hello Christopher, Just to make sure your well received my email about Era Wordpress Theme compatibility with Ajax in order to play audio on my website without cutting while changing from one page to another… Thanks a lot, the theme is great. Jérémy

crozer

Hey, please pardon my delayed reply. I was on vacation and just came back home. I will answer your email ASAP, and thank you for your purchase!

Chris

rmunday Purchased

Hi.

I’m having problems with the speed that the Era themes runs at – anyone experiencing this problem? Mr theme creator do you have any advice on why it might be running slow?

http://us2012.bujournalism.info/

thanks

Rob

crozer

Hey Rob,

Could you send me your WordPress login details via email? It seems to be a plugin running on your site that is drastically delaying its loading-time.

Regards,
Chris

rmunday Purchased

Hi Crozer

Didn’t think to check the plugins – have disabled them all now, but the site still seems to be running slow. Especially in Safari & Firefox.

thanks

Rob

crozer

.. which is why I asked you to send me your login details via email. I have no idea what might be happening from the front-end.

Is there anyway to get a refund on this? Been at it for over an hour and I can’t even figure out how to add more photos to a portfolio. The tutorial videos are old and buffers all the time and the lack of actual help files instead online videos are ridiculous. Sorry to say but I have never used a more confused photography theme for wordpress… Ever. So many steps in order to just get a page up and running.

crozer

Hey,

I’m sorry you feel that way. Yeah, you can get a refund, but do note that the theme is incredibly simple to use. Perhaps you’re running into a problem?

Look:
  1. Create Portfolio, create entries and assign them to that portfolio,
  2. Create Page, assign Portfolio to that page.

And that’s it, which doesn’t sound complicated to me, at all. If you need any more help please feel free to send me an email.

Crozer, tried to contact by email but no response from you. I need a little tweak, like the one you did last year on the theme.

Can you please answer?

Thanks

Mate, I know that it’s only been 3 days that I contacted you, but please tell me something about the above issue. I need to launch this ASAP.

Thanks

crozer

Hey, I am really sorry for the delayed reply, but I was on a one-week vacation.

I am replying to your email right now. Talk to you over there!

Does this theme support child themes?

Thanks

crozer

Hey, thanks for your interest! Even though this theme wasn’t meant to support child-themes, the way Era WP retrieves file-paths makes it support them.

Hi Chris.

Having trouble with Slideshow. When I’m inserting the shortcode, it asks for the portfolio ID number. Where o I find that?

Thanks

crozer

Hey, it’s very simple: Go to your WP dashboard, and under your Portfolio > Portfolios area, hover over the portfolio you want to display. Depending on the browser you’re using, you will see a link info-area appear somewhere, and this will contain something like this:

...taxonomy=era_portfolios&tag_ID=31&post_type=era_portfolio_entry

If you still didn’t quite understand that, check this out: http://i.imgur.com/2xmCbyU.jpg

Hope that helps!

HELP!!!!!

I accidentally deleted all of the text in the “Footer” editor and it wiped my entire website blank. Can you please post the text that goes in that section? Will that bring my website back to normal? (www.chrissyeckman.com)

crozer

Hey, I’ll answer to your email. Talk to you there!

Thit Purchased

Hi Crozer :)

I am really enjoying the theme. I couldn’t dream of a better one for my website!

I’m having a small problem though, that I hope you can help me with. I’m trying to create a more responsive ‘about me’ page that I currently have, using the ‘Crew’ template. I have inserted some test images (so please ignore that they’re all similar), but the images seem to jump away to the right side when they are pressed. I would really like them to stay in place, just fade in nicely like in your demo. :/ Why are they being squeezed to the side? What have I done wrong here?

Link: http://thithit.com/about_new/

Thit
Thit Purchased

And just as I wrote this, I test the site in another browser… and it works perfectly. Oh man. I use Google Chrome regularly, that is where I have the problem with the jumping image in the crew template… Is it just a Chrome problem you think, and is there anything I can do? Your demo site works perfectly in Chrome, so it’s strange that mine doesn’t.

Thit
Thit Purchased

Oh, and another quick question now that I have your help… I can’t seem to figure out the ratio to type in to the “Grid” style portfolio, to make images appear in the 4th column to the far right. Some ratios will make two or three images go there, but it just doesn’t look very good. What ratio can I use to fill out the grid nicely?

Thank you SO much for your help. I really love my website and how easy it is to update using your theme.

crozer

Hey, thank you for your kind words!

1. Yes, the about crew template had a bug that has since been fixed.
2. Send me an email via my profile page with your WP login details, and I’ll update the about-crew bug and show you how to work with the grid ratio.

Take care and until then!
Chris

Still loving this theme!! You should think about adding an Instagram social button if you ever get a chance. I tried adding one myself as a custom button but it never seems to work correctly. Just a suggestion!

crozer

Hey, currently working on a big project. As soon as I get this done, I’ll add an Instagram social-button. Thanks for your suggestion and kind words!

Great Work !! I like it :D Again Good Luck With Sales

crozer

Thank you!!

hi, i am interested in purchase this theme, but i want to know first if its possible to add a newsletter suscriber form, just the email. It would be possible to place it instead of the search form? thanks

crozer

Hey, yeah that would be possible. You could either manually customize the search.php file, or get a plugin that adds a newsletter/subscription form in its place.

Take care!
Chris

nar907 Purchased

How long till you update for WordPress 3.7? I updated everything now my site is broken.

crozer

Hey, sorry for the delayed reply.

What exactly isn’t working with the theme?

Hi, I’d like to purchase this theme but I’m wondering if there is still fast and continuous support available? I’m going to need it if I make the purchase, since it will be my first time.

Also, is the theme compatible with Wordpress 3.9?

Thanks.

Default-user

Just to let people know: I got a super fast reply on my question via email and there is continuous support available. It’s an amazing theme, so worth buying :)

crozer

Hey you, thanks a bunch for your kind words! I admittedly don’t look after comments too much on this area, as emailing is so much faster.

See you! Chris

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