I am having issues with the accordion widget its not opening when clicked.
Also Icons are not working
And how can I eliminate the extra space in the header?
Please send your request with site URL to firstname.lastname@example.org.
I did yesterday, I am still waiting on a reply
I have problem with menu, it gets narrow when pulled page down. and other problem is turkish charset with font. what framework do you use for font? I want to add turkish support for font
Please send your site URL to email@example.com. We’ll check and help you.
I install the theme, but:
Parse error: syntax error, unexpected ’’” }); }); </script>’’ (T_CONSTANT_ENCAPSED_STRING) in /home/user/public_html/wp-content/themes/erange/framework/shortcodes.php on line 1224
Can you help me?
I’m running php 5.4 and tried with 5.3 and 5.5, but the theme not load.
Hey guys, love the theme, thanks. I have two questions:
1. Where can I edit the height of the Page Title Header—I’d like to show more background image.
2. Where can I access the CSS associated with the erange contact info widget? The icons are abbutting the text and I’d like to add some padding along with decresing letter spacing to make the email fit. See below link for visual reference.
Please send this request with site URL to firstname.lastname@example.org. We’ll support you via Email.
Menu onepage not working on portfolio page.
Since the onepage menu is used as navigation menu when we go on any portfolio item page the one page menu doesn’t works properly.
Is there a solution for this?
Eg. On home page homepage.com/#about-us works fine
But when u are inside portfolio page
Clicking about us
homepage.com/portfolio/item1/#about-us opens which is wrong!
So, what should I do ?
Please send us your site URL and item purchase code to email@example.com. We’ll check and help you.
I have the same problem that hostnameltda says. I install the theme, but i have the same Parse error.
Please send us your site URL with admin login information to firstname.lastname@example.org. We’ll fixed for you.
I just fixed it, but thanks for your interest.
I’m a bit amazed to pay $60 for a theme that was broken. The problem is you didn’t concatenate properly on line 1224 in the shortcodes.php.
For your other customers, here’s what the line should be…
We really sorry for that. Some mistake while uploading file for updated theme. Please send us via email email@example.com, we’ll fix immediately for you.
We had fixed this error in the newest updated (6 January 15). You can download and manually upload to fix this bug.
Where can I download the latest version? I only have access to the link in Envato.
I can only get this version, themeforest-7584946-erange-responsive-multipurpose-wordpress-theme
Go to http://themeforest.net/downloads, select Erange and download All files and documentation, you will get newest version. For any issue or problem, please contact our support via firstname.lastname@example.org OR go to this link: http://everislabs.ticksy.com/ to post a ticket.
I see what has happened. You updated the theme folder but did not update the included zip.
Thank you for your reported. We’ll updated now.
wordpress updated today and the background and header are gone… I need to fix this immediately…. especially when i was almost done customizing to my needs… please help
Please send your site URL and admin login information to email@example.com. We’ll check and help you.
Hi, i installed your theme and for some reason I am not getting the scrolling header working. Any ideas where to check?
Please send us your site URL and login information to firstname.lastname@example.org. We’ll check and help you.
I figured it out. Sorry i had a brain fart. It was int he settings. “Enable Fixed Header”
Great. If you have any issue, please create ticket or send to the email above.
Thank you and don’t forget rating us.
I have sent email to the address email@example.com on 13th of February, about how to place the slider.
Subject “Need help placing Slider”
I still dont have an answer, please can you response?
The email you sent go to Spam folder so we don’t know. We’ll check and reply you soon.
Is everything is clear or are there any questions?
Please can you respond quickly ?
We’ll reply you on today. Please wait.
Can you add vkontakte to social networks?
We’ll add this in the next updated. Thank you
I like this theme, but I really will be happy if I see more backend options for better customizations and bugs fixed.
For example: there is no option to change the color of links. Most of the widgets available within the page builder are not working at all (woocommerce widgets mostly). I think you guys need to focus more on woocommerce features (there is no cart link/icon, no stars and badges on category pages and more). I had to add breadcrumbs on products page manually. Also there is a problem with safari for products pages. There is no images lightbox or it isn’t working. I had to manually delete some elements like header toolbar (I think there should be an option to remove/disable header toolbar).
Also would be very happy to see features like infinite scroll, previous and next floating buttons on both products and single posts, cache and compress options (currently google page insights low rate) and more…
I submitted a Ticket for the saffari issue, everything else is just recommendation. Cheers!
Thank you for your recommendation. We’ll contact to you via Email.
Can you please inform me how to change the color of logo / title ?
Same for space just above the footer statitng get this template for your projects (buy now) how to change colour?
Please send us your site URL to firstname.lastname@example.org. We’ll help you via Email.
something is wrong with posts with video. They won’t load the thumbnail, and they won’t play in the actual post. Is this an upgrade issue? I just emailed you.
Thank for your report. We’ll reply you via Email.
Hi, I still haven’t received an email from you.
When can I expect your response?
Sorry for late. We’ll reply you now.
Nice Theme, but where can i change it to margin boxed layout?
You can change it by go to Theme Options.
Upps, i was in the wordpress theme. i will chance it in the static html theme
Theme has been broken for a while now. Plug in that came with it are not being updated. Video are not playing – even in their demo page video are not playing. No response from support team for last few days.
No Time Lines, No Support
Sorry for late reply. Please check your ticket.
Video is still not showing, I do see some update in the theme but issue remains.
We’ll check and send you an updated soon.
I’m having the same problem like “mahmoodyaqub” 11 months ago.
When i insert a Header Background Image. The breadcrumb starts appearing as bullet points. Let me know what i need to fix to get this sorted.
Can you tell me how to fix this. Cheers!
Please wait us fixed this bugs and send you an update soon.
THANKS FOR SUPPORT, BUT WE HOPE THE AUTHOR RESPOND QUICKLY TO BUYERS, I GIVE YOU 5 STARS
Thank you very much
Sorry for late reply. We’ll check your mail and progress your request now.
Hi, Please can you tell me how to add a testimonials slider as there is no an option for this in visual composer. Instead I see you have added a text box and added short codes to it. Where is the list of short codes please? Thanks
Please send your request to email@example.com.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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