79 comments found

muzetik Purchased

Hi,

I have a problem with prices displaying “0.00” due to product.js and other prices showing a price different from the one in th bo (no tax). Any idea ?

Plaza-Themes
You open file themes/theme_name/product.tpl find change
var group_reduction = '{$group_reduction}';
to
 var group_reduction = '{1- $group_reduction}';
Default-user
muzetik Purchased

perfect ! thank you.

ftmori Purchased

Hi, I enabled the zoom did not work. I need to configure anything else to make it work?

Thanks

Plaza-Themes

Hi, You can make a ticket plazathemes.com/tickets/ and provide details. We will check and help you fix it

ftmori Purchased

How do I hide the “NOVO”?

http://felipemori.com.br/job/storebrand/novo.PNG

Thanks

Plaza-Themes

Hi,
The “NOVO” is New label. When the products run out of new-days, the new label will be hidden. So, there’re 2 ways to hide New label. The first, you set new-days number smaller, the products ,that run out of days, will have no new label. And other, you can delete the new label code. We think you want to hide new label on Category page ? Open file: themes/theme_name/product-list.tpl. Then find the code which call Label and delete it. Because you don’t send your FTP, we’ll have a example for this code:

{if isset($product.new) && $product.new == 1}
       <span class="new-box">
        <span class="new-label">{l s='New'}</span>
       </span>
      {/if}
      {if isset($product.on_sale) && $product.on_sale && isset($product.show_price) && $product.show_price && !$PS_CATALOG_MODE}
       <span class="sale-box">
        <span class="sale-label">{l s='Sale!'}</span>
       </span>
      {/if}

We hope our support is useful for you. Have a success ! Thank you !

Just purchased this theme, I would like to add the “Facebook block” module in the Static footer col 2. But when I tried to transplant the module to the footer hook, it gives a error that the module cannot be transplanted there. Is there any way to do this?

Plaza-Themes

Hi, You can create a ticket plazathemes.com/tickets/ and provide details. We will check and help you change it

Default-user

I sent another ticket because I still have not received a reply

These are my problems: 1) price is costantly 0,00 in the Product Page (in contrast to the homepage and in other product slider for the same product), 2) the “welcome …” is not visible after login 3) I would like to add the “Facebook block” module in the Static footer col 2. But when I tried to transplant the module to the footer hook, it gives a error that the module cannot be transplanted there.

Thanks

Plaza-Themes

You can follow your ticket. We will check and help you fix it.

Hi I have a problem with the megamenu

When I put a category with 2 words it appears like this: “TEST&NBSP;CATEGORY”.

This only happens when a category is on the first level menu, subcategories in dropdown are fine.

How can i fix this?

Default-user

Thanks, i have an answer, that solves the problem, but it generates 2 new issues.

Default-user

I finally fixed it

Had to change this line of code

$name = str_replace(’ ’, ‘ ’, $name);

to

$name = str_replace(‘ ’, ’ ’, $name);

Thanks anyway for the help

Hello,

I have a problem with the megamenu. When it switches to mobile/tablet version, a different menu with main categories appears. How can I use the same menu as in desktop version?

Thank you.

Plaza-Themes

Hi, You can contact us. We will help you custom it.

I have used PNG with transparency BUT the background is always WHITE.

How can we do it??

Plaza-Themes

Hi,
Go Backoffice > Preferences > Images > on IMAGES GENERATION OPTIONS table, choose: Use PNG only if the base image is in PNG format > Save

Default-user

Great, just another question. If I want to change the position of banner 1 inside the slideshow I have to change it by CSS edition?? there is any option inside the module to change this. Thanks a lot for ur reply.

Plaza-Themes

You can contact us plazathemes.com/tickets . We will help you change it

Hi,

Thank you for this theme. I was wondering if there is a french version of the front-office.

Thank you

Regards,

K

Default-user

Hi, thanks for your answer. Was it included in the zip-file or do I have to download it from the prestashop website.

Thanks

R,

K

Plaza-Themes

You can download from the prestashop website

Default-user

ok thank you

ftmori Purchased

Hi,

please, I have an error on the link to the store customers recover their password to access the cart. I did a test, filled out the email I have registered and have not received any email to renew the password.

Please check, I do not know if missed something set.

Thank you

Plaza-Themes

Hi,
You can open a ticket http://posthemes.com/tickets/ we will check and help you fix it.

Hello, I really enjoyed your work with the theme erida, so I bought it, but I apologized and wanted your help please, for I am beginner and I am trying to create a store here in Brazil, tried to follow the installation manual more unfortunately not can have success.

I wanted to ask you please to me podeira install your theme I bought. I await your response. I thank you thank you so much

Default-user

Browse my website as I could still do, and see if this right. I want you to be the same as the demo model, that it on ThemeForest.

www.hipermulher.com.br

Hi

Could you please tell me how to change only the font color of the “footer bottom” (pos-footer-bottom) ?

Copyright © 2014 your.domain.com All rights reserved.

Thank you.

Plaza-Themes
Hi,
You can open css file style pos_erida/themes/pos_erida/css/global_.css find and change color
.pos-footer-bottom {
    background: #f9f6f7;
Default-user

Hi ,

Thank you so much for the guide.

Hi

I am facing for another small problem. The logo I have created is not showing real colors. I meant, if the logo comes with RED color , I don’t see the sharp RED color. Its like faded.

May I know what would be the reason ? May be a designing issue. But I would like know your guides too.

Thank you.

Plaza-Themes

You can check your email, you will get ticket id in your email. Or you can contact plazathemes.com/contacts

Default-user

yes , i can check my email but i dont c any emails from them . something wrong. ill try to contact them .

Plaza-Themes

Or you can contact plazathemes.com/contacts

Hi

Its look like your theme is not up to date with prestashop.I have installed your theme and tried to configure for some products. But when there is a combination, displayed price on the product page is $0.00. Actual price will displayed when there is only a single product.

Can you please tell me how can I fix this issue ?

Default-user

I have seen this solution even in prestashop forum too. but this is not the solution. This modification doesn’t work. May be your prestashop core files are out dated.

Default-user

I have re-installed latest prestashop and your theme again . Also I did what you have recommended here . But still the issue is there. Price is still $0.00.

I have opened a ticket and sent more details to plaza-themes. Its really urgent for me to solve this issue. Please help .

Plaza-Themes

Sorry, we don’t work at weekend. Please you can check your email or you can contact us plazathemes.com/contacts

Hi

How can I change the maintenance mode message ? I have modified the maintenance.tpl , but still the default message is there.

Plaza-Themes

Hi, You can open a ticket posthemes.com/tickets and provide your website info. We will check and help you fix it.

Default-user

I already opened a ticket. But it seems , I don’t get a solution for the issue. Appreciate it , if somebody able to simulate this issue and try find a solution.

Plaza-Themes

Sorry, we don’t work at weekend. Please you can check your email

The author of this item, Plaza-Themes, does not currently provide support.

what is this means ? I have purchased this theme long ago but now only i had a chance to work on it.

Plaza-Themes

Hi, You can open a ticket posthemes.com/tickets and provide your website info. We will check and help you fix it.

Hi, I have purchased the theme but the Add to cart button is disabled, it alway appear with a readonly icon and you canno buy. Can you tell me if is any issue with that??

Plaza-Themes

Hi, You can open a ticket posthemes.com/tickets/ and provide your website info. We will check and help you fix it.

Hi,

I have a question before buying your theme. Do you provide a blog option in the package ? If no, is it compatible with some of existing free blog modules ?

Default-user

Thanks a lot. I forgot to ask if I would be able to create cms pages and add them in the main navigation, like this (Home / Blog / Shop / Page X / Page Y / Contact ?

Plaza-Themes

It’s able to create cms pages and add them in the main navigation, like this (Home / Blog / Shop / Page X / Page Y / Contact

Default-user

Great, thanks for quick reply ;)

Hello, i bought your theme. I wanted to make small changes in psd files and i downloaded them. But the font ( helvetica neue condensed) you’ve used is not free. And i don’t have it. Do ttf or otf files included in your template files? How can i find them?

Plaza-Themes

Hi, You can find link download psd file in “readme.txt” file

Abrahamp Purchased

Do you will update the theme for the 1.6.0.14 version?

Plaza-Themes

It’s compatible with prestashop 1.6.0.14. You can update your website.

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