92 comments found

Please… question number 2 below is pretty urgent. Any news? :’(

EverisLabs

We’ll reply you via Email Soon. Sorry for delay.

jktb75 Purchased

Hi

Just wandering where is the file with the latest changes/updates for the new version?

EverisLabs

We just updated the Revolution Slider and WooCommerce Plugin. Please updated. Thank you.

jktb75 Purchased

I meant the theme Changelog

7 months ago someone reported that the shortcode keys no longer show in the TinyMCE… 7 months later and still nothing… Unimpressed

I’m abandoning this theme

EverisLabs

We just added in this updated. Thank you.

thune Purchased

Shouldn’t it be col-lg-9 col-md-9 in page.php in stead of col-lg-8 col-md-8? I think it’s to much space betweein content and sidebar. And sidebar has col-lg-3 col-md-3 that doesn’t add up to 12.

EverisLabs

Yes. You can changes if you want.

tjuva Purchased

Hi,

Thanks for the great theme! One question; how do I remove/disable search box from top bar (next to social media icons)?

Thanks.

EverisLabs
Add this CSS:
#header-search {
display: none;
}
Thank you.

Hi there, I need to be able to add a qualification logo in the header bar at the top right, could you please tell me if this is possible through the header options/widgets before I purchase?

Thanks!

EverisLabs

By default, this area only allow text but if you want, we’ll help you customize after you purchased. Thank you.

We have so many problems with this theme compared to other themes we bought. A lot of frustrations and a lot of unnecessary hours of work had been done.

Couple examples:

- Custom button in header gives a lot of CSS problems - Custom facebook button in the header springs around in the mobile version in different angles on different screen size - Slider looks different in different browsers. Whitespace under the menu in Chrome and not in all the other browsers incl. Operah, Safari, IE, FF - Not possible to use a static refslider. This is a standard setting but only the inline shortcut works - Full width is NOT responsive. It overlaps the menu on mobile phone formats - We want to make the hover of the Standard Facebook icon in the uper right corner the standard view so the FB icon is always blue. This is possible through CSS but in the responsive version the icon get stretched out over the whole width.

etc. etc.

Is there anybody that is familiar with these problems?

EverisLabs

Hello, Please send us your issue and site URL to support@everislabs.com. Our supporter will help you resolve your problem. Thank you.

EverisLabs

We just help you add logo and Facebook like box as you want. You are unfair while rating us 1 star because you don’t know how to do that and this is not a theme bug.

We’re very happy if you can increase your rating on ThemeForest.

Thank you.

Default-user

Great support! Thanks

hello,

My Erros website should be updated to 1.7. the current version is now 1.3. How can I best do this? Can you help me to do this? The stylesheet and perhaps more pages are customized. I hope this problem to be welded on the scroll, because this is not good on mobile devices.

Thanks for your response, and hopefully you can help me. Annemijn Filius

eivindeh Purchased

Hi.

A client commented on the speed of their website, and I started doing some tests. Eross is very very slow, and your demo scores only 18 out of 100 on Google PageSpeed Insights. Images seemes to be handled particularly bad. Are there any posibility that you will look into this and and improve speed in a future update?

Thanks Eivind

EverisLabs

The update will be ready in the next week. For W3 Total Cache, please send your site URL and WordPress login information support@everislabs.com, we’ll help you config this plugin for your site.

Thank you. Regards.

Default-user
eivindeh Purchased

Wow. Thank you very much!

Default-user
eivindeh Purchased

Hi. I wanted to check back and ask how the update is coming? And I sent an email to support about configuring the plugin but never got any reply, should I just send another one?

Thank you.

Hi There,

This is still one of the baddest themes we ever bought!

Recently I posted a message about this theme (Erros) that this is the worst theme ever. You guys texted us that we don’t give you guys the change to fix some bugs before adding a bad rating. We’ve mailed some urgent issues and we are just getting no reply.

We bought and used a lot of WP themes from different developers and Erros is by far te baddest theme we’ve ever used.

The worst thing about this theme is that noting works when you try to add someting custom like a custom header or a FB like box in the header.

This theme is not compible with IE 9, IE 10 and IE 11. I know IE is a really crappy browser and it should be forbidden, but IE and Chrome are the two most important browsers in the Netherlands.

Also things that are not working propperly: - Some theme settings just aren’t working after editing - Boxed layout doesn’t make the footer in a box - Menu is overlapping the headers on mobile whlie making a custom header - Some divs are overlapping eachother.

and so on…

I hope you guys reply on our e-mails beceause we got 2 verry mad clients abount this theme.

Wesley

EverisLabs

Hello,

The problem is you don’t know how to customize and edit code as you want. In previous request, our supporter help you edit the header button and facebook and this isn’t a bug of theme. If you have any question or request, please send us via email support@everislabs.com or go to http://everislabs.ticksy.com/ and create a ticket support.

Thank you.

Default-user

nope, that was an old issue right now we talk about an other website. I will create an other ticket. Hope you guys can reply fast.

Thanks in advanced.

andrew26 Purchased

Hello guys, this is a very nice theme! One question: how to update the theme?

Thank you!

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