54 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I wanted to put a Google map at the very bottom of the page, just as the esatto example, but I’m having problems there. When I add the row, the map is placed at the very top and in front of other content. I figured out that I must assign a class “map-cont” to the section of the map, but I’m not able to asign it, neither to the content by going to row/edit module/widgets extras/content class and then I write map-cont in it, but when I look into my page, no class “map-cont” is assigned anywhere…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am having issues with this theme:

1) I have 2 ghost navigation trees in the main navigation bar which are copies of each other yet not shown in the Spyropress builder UI and so there is no way to remove them.

They are rendering items related to the blog and woocommerce plug in and removing the woocommece plugin does not remove those items or the navigation tree itself.

2) I commissioned and paid for custom work to clean up the woocommece plugin with you but have heard nothing on this despite multiple emails to yourselves via elance. That is obviously very disappointing.

My main concern is not so much item 2 as i guess you found the project too tough and gave up on it, i can live with that but do need a resolution to item 1) above which is basic functionality within the theme that should work out of the box and is preventing my launch of the basic site (which is already 3weeks behind because the delayed custom work).

I would b

Default-user

Hi am i going to get any reply to this comment?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Additional to the challenges above, the favicon, apple touch icons and logo upload features do not work on this theme. Is their an ETA To fix these?

Default-user

Hi am i going to get any reply to this comment?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Galleries Note Working

I am not able to get galleries to work within a portfolio or blog post. Upon creating and inserting a gallery the following error message occurs

[gallery type=”rectangular” ids=”10736,10838,10737”]

Default-user

Hi am i going to get any reply to this comment?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, I need to translate the content in some languages (QTranslate doesn’t work), so i whish to know: - (before buying a WPML license for myself, althought they offer refunds) did anyone test the commercial plugin WPML that is recomanded in the documentation? - which WPML version is required to translate ESATTO theme (the 30$ one or the 80$ one)?

SpyroPress

Yes WPML will help and 80$ one will be good.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Presales Q: When I see “one page” I hope for a true one-page theme. Is it possible to include the blog without having it on a separate page? Also, can I insert video in the slider? Thanks!

SpyroPress

If you want blog on front page and video on Slider so you need customization by us and we charge minimal for it.

Possible but need customization. If you required customization so contact us at info@spyropress.com

Thanks

SpyroPress

If you are developer, so you can also do it.

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years

Hi there,

Awesome theme was just about to purchase then realized their is no demo logo on your theme or I do not know where and how log will be placed in your theme. Pls advise.

Thanks

SpyroPress

Hi,

There is logo and log is place from theme option.

There is option in our theme to place logo.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi

Is this working fine with wordpress 3.7. I am thinking of upgrading but skeptical. Please let me know.

SpyroPress

You can see the chaneglog on the item detail page and also before upgrading backup your previous files.

Default-user

Yes. I checked that and it says 3.6.1. My question is still are you planning to officially support 3.7 anytime soon?

SpyroPress

Yes we are supporting. You can update it to 3.7.1 the theme is working properly…

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Four urgent Pre-Sale Questions for this theme (Essato) and another of yours (CuttingEdge).

1) Is the theme coded using the WordPress best coding practices? I asked because I use several plugins which have broken in some themes not abiding with these WP standards, and the theme developers are helpless in offering support because their plugins are coded to support WP coding standards. The plugins worked well when using the default WP themes but broke the site when using some 3rd party plugins. An example of such plugin is event expresso. Most issues according to the plugin developers are related to query versions different from the default WP installation.

2) Can you please advise if we will get lifetime update for the theme and any 3rd party plugins you used? I need to be very clear about this so we don’t run into issues when WP gets upgraded to future versions or the 3rd party plugins get updated/upgraded by their developers.

3) Is it possible to install and use Content builders like Visual Composer or Massive Visual Builder to customize the pages layout further?

Thanks

SpyroPress

We already answer these in you another comment.

Thanks

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Has been a member for 0-1 years
  • Italy

Hy, how do you translate the slides media? I tried with WPML but does not work. Thanks.

SpyroPress

Use the qtranslate plugin. This will help you.

Thanks

Default-user

Hi, we bought the WPML plugin because it was suggested in one comment above (Yes WPML will help and 80$ one will be good.) It works fine everywhere but for choosing custom images in the home slider.. We were used to qtranslate, but we bought WPML just for Esatto theme. I don’t think using both of them is a good idea… Any chance to solve this without hardcoding?

SpyroPress

please open ticket here http://spyropress.com/support-ticket/

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
d3sousa Purchased

Two Questions: 1. How can I center align the pricing table when I just have 3 columns instead of 4. (I had this problem solved 7 months ago, but due to theme updates it happen again, and you guys decided to delete the post in the forum that was explaining the solution)

2. What is the recommended image size for the slider in the main page? (I asked this question in your forum on the 4th of December, and I haven’t received any answer…)

I have to say that your costumer service is very poor, especially when I paid 40$ for this theme expecting good customer service….

SpyroPress

Sorry for that Please I request you Sir Come on skype the developer do all your work himself and solve your problem in sec….

Skype: spyropress.support

Thanks

Default-user
d3sousa Purchased

I have added you on skype, so we can solve this issue.

SpyroPress

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

any option to have a child-theme?

SpyroPress

Already replied you on mail.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

For anyone who uses this theme, a few tips!

1) Support is non-existent! let’s get that out of the way first 2) Custom CSS does not work whichever way you try, either through the theme or through installing a plugin. You have to edit the css files in cpanel. 3) The slider is a big pain in the neck, to make your images fit in the container you need to go into cpanel, then locate the theme folder, wp-content/themes/esatto/assets/css Then choos superslider.css and code edit. Go to line 11, change alignment to 100% and add a line under it called max-height: 100%;

save the file and your done!

This will fix your images fitting in the slider.

I would suggest you use these dimensions for your images 1600×515px

hope this helps everyone.

SpyroPress

Hi,

1. We are here and replying. 2. Custom CSS will work if you have given writing rights to the CSS folder 3. Should use the recommended image size.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

BUYER BEWARE

Author has given up on his SpyroPress account, and now posts under the name “IG_Design”. The Author will no longer provide support for any thing on SpyroPress. Con-artists! Theme forest should do something about this author.

SEE: http://themeforest.net/user/IG_design

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