852 comments found

Hi, I have some issues with my site using the theme, can you help?

The web address is: www.videoink.co.uk/video

1. On the Services > Pages, at the bottom of the content area I have some tabs but they are behaving very strange. As you click each tab, the content area moves down as it should, but other times the tabs either appear cut off or they overlap onto the background image. This is always the case on the “music video production” tab, sometimes on the “commercial” one. What could the issue be and how do I fix?

2. When I watch videos in Music Video > Music Videos, I want the video to autoplay when clicked. How do I do this?

3. If I try to use the Twitter functions, the entire site won’t load at all or behaves very strangely. I would like to put in my Twitter feed but i can’t… what could the issue be?

Many Thanks!!

plusquare

Hi,

Sorry for the delay on the answer, as to your issues:

1. Indeed, that’s a bug, we’ll add it to the bugslist.

2. Not possible for now unfortunately, will add that to the wishlist.

3. That’s strange what’s your php version on your server?

Regards

Default-user

Hi,

Thanks for the reply.

My provider said php version 5.3 ,5.4, 5.5.

Do you have an ETA to fix the bugs I’m experiencing?

Also, I have an additional issue: When viewing the website in responsive layout on an iPhone (and other smartphones), the company logo looks very, very tiny. Sometimes it will be ok, but mostly too small to see. Is there a fix?

plusquare

Hi!

We are currently working on a new framework for a new theme, after it, we’ll update essenza for version 3. This will be in about 2-3 months only though.

Can you tell me steps to try to replicate it? This means, if you do always a certain set of steps it will always look tiny?

Regards

Hi,

Please confirm when next update ? And could you add plugin slider revolution…

Regards

plusquare

Hi!

We are currently working on a new framework for a new theme, after it, we’ll update essenza for version 3. This will be in about 2-3 months only though.

Regards

Hello there!

Really enjoy my first impression of this theme. I am wondering if there is a way to fuse the creative demo together with the menu in the minimal demo.

Creative I really like the full-width portfolio and the small footer at the bottom, however I am not a fan of the menu.

Also, does this theme include visual composer?

plusquare

Hi!

The demos were built by only changing a few options in the admin area. This meaning that you can fuse any combination from any of the demos as you like :)

It doesn’t have “the” visual composer, but does have our own page builder: http://essenza.plusquare.pt/creative/admin-features/

Cheers

crfrankenbery

Thank you! Excited to buy and put it together! :)

plusquare

Great! Let me know if you struggle with anyhting :)

Cheers

Hi! Congrats for your cool and minimal designed work. I’d like to purchase this theme. But before, I have 2 questions.

1. Is it possible to add thumbnails to single project page. Instead of the dots? Because, if you think there are 20 or 30 slides in a single project, visitor may want to jump from 3rd slide to 23rd slide. In this case visitor can’t understand that which dot goes to which slide. (I’m talking about this http://essenza.plusquare.pt/creative/portfolio/processing-posters )

2. In gallery pages(masonry/squared or grid), is it possible to open slider (like in single project page) instead of lightbox, when I click on a singular thumbnail image in a gallery? Because, the lightbox isn’t the best choice for touch-ready usage.

Thanks!

plusquare

Hi! Thanks :)

As to your questions:

1. Unfortunately that isn’t possible without tweaking the code a little bit to support that

2. You can make a gallery item link to a fullscreen slider. This won’t however have the description box as in the portfolio pages.

Let me know if I can further help you.

Cheers

ottoson Purchased

Hi! I can’t add some button element to my site, i place it to placeholder, then press update, but button don’t appear. I used Wordpress 4.0, then downgrade it to 3.8.1,delete all plugins, but it not work.I installed one of your themes by default, but buttons not appear.

plusquare

Replied :)

ottoson
ottoson Purchased

Unfortunately my problem still not resolved

plusquare

I’ll be going through the tickets in a minute ;)

folik Purchased

is it possible to mark selection in the menu for the selected menu tab?

Default-user
folik Purchased

is it posible to have ajax page loading on and the current menu item opacity set on 0.5?

Default-user
folik Purchased

ok i did it thx :)

plusquare

Well think I’m a bit late :)

Glad you worked it out.

Cheers!

Muitos parabens pelo belo trabalho

plusquare

Obrigado ;)

benalla9 Purchased

Excellent Theme !!! *

Please can you help, I have customized the theme but I am encountering the redirect issue that has been solved in the updates. Please can you tell me how to amend this issue without updating (code and the files that need amending)? I will be updating but the site is live and I need to get this sorted ASAP – the update will take me some time because of the customization. Thank you.

Default-user
benalla9 Purchased

Thank you for the swift response. I have customized the theme coding not just the options so it will take some time to update. Please can you supply the info for amending this issue, I am happy to pay for your time?

plusquare

No need for pay, here to help :)

Maybe it’s better that you create a ticket in our support system so I can send you some files: http://plusquare.ticksy.com

Regards

Default-user
benalla9 Purchased

I’ll do that now. Thank you very much.

Hi, I have difficulties to launch your template, I still have searching icon on the site and my menu is still not displayed.

I am wondering if it has something to do with the api key thing ?

Can you help me ?

My site: www.wkob.tv

plusquare

Hi,

That’s because you still don’t have any content. Start by creating some pages then create a menu in the appearence->menus and check it as primary. Or you can simply import a demo content to see it working :)

Let me know if you got it.

Cheers

reluant Purchased

Hello,

I added all new categories in the portfolio and some projects on each.

The problem is when I select a filter, sometimes the filtered results happen to be grouped with the whole categories and some other times it shows just a few of the projects in each category.

This is my site: http://ariettea.com/

How can I correct this?

I’ve selected the All (Present and Future added categories) within the portfolio page.

Thank you.

plusquare

Hi,

Can you create a ticket for this one is our support system at: http://plusquare.ticksy.com

Provide us some wp credentials, and a bit more info like which browser are you using and which items are usually not included.

Regards

Hi, There are two things i needed to know if it was possible,

1. I would like to change the timing of the text that comes on mouse hover over portfolio thumbnails. Right now it seems slow , would like it to show up much faster.

2.Also the background colour that comes up on mouse over, i would need it to have some opacity and also control its ease in instead of just appearing immediately.

Im hoping these would be possible by some css codes. Kindly help with the same.

Regards, Pratik

Default-user
pratikj87 Purchased

ya, it doesnt happen immediately, but i noticed after saving changes in other settings, that at some point the title goes back to the default “essenza essence of portfolio” title. It stays once you make the change and leave it be.

Default-user
pratikj87 Purchased

Also, I noticed that the welcome message appears for all links inside my site, cant it be just for the home page? I dont mean the ” show everytime” option , i would like it not to appear anywhere else other than the home page.

thanks n regarsd

plusquare

Hi,

That’s really strange, do you have any cache plugin or something? As to the show only on homepage that’s currently not an option I’m afraid.

Regards

ytilles Purchased

First, great theme for media!

I used this theme on a client site last year and it turned out amazing. The client’s site is on WP 3.8 and I wanted to know if I update to the latest version of this theme (v2.4), is it compatible with WP 4.0 and safe to upgrade?

Thanks in advance.

plusquare

Hi!

Glad you’re happy with the theme :)

Yes, version 2.4 is compatible with wp 4.0. Which essenza version do you currently have?

Regards

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