827 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States

Hi,

I just purchased this theme and I am having some major trouble attempting to replicate the “personal” look and feel.

1) Why is there a border around the entire site? I have the “Full Screen” option checked on the portfolio page…

2) How do I change the background color of the header to the “red”?

3) How do I align the top menu to the right?

4) Why is my “Projects” page an ugly grey?

5) I imported all of the options for “Personal” so why is my site not looking like the “Personal” site you have on display?

Thank you, Zack

plusquare

Hi,

You can sort 1, 2, 3 and 4 on the template customizer options, you have all the options to change those there. As to 5 have you imported only the options or the demo content import? Importing the option will change the options to match the personal demo but the content is not inserted.

Regards

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello great template!

Just a quick question, can i set up the portfolio as the home page and not features? as well I guess the number of images on the portfolio is not restricted (can i add as many as i want?) and last is there a space anywhere to add some social media icons? many thx :)

plusquare

Hi,

1) Yes you can change the home page in the template customizer, make sure you add the portfolio page to the menu before though :)

2) You can add as many portfolio items as you want yes, essenza loads them dynamically as the user scrolls down.

3) You can add them in the footer, for this go to the template customizer also

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there! Some bugs I found so far, beside the problem with the forwarding every visitor to the frontpage instead the requested page.. Path links to fonts and font subdirectories, typemismatch? Database interference with other site in the same MySQL Database overload… Fills up the database until it gets stuck

Hope it help? Best

plusquare

Hi,

Not sure what you mean with those, database handling is delt by wordpress so can’t be essenza’s do. The only problem could occur when importing demos.

Fills up the database until it gets stuck? How so?

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I’ve been trying to activate the minimal demo on my site but I keep getting the regular one with the white background and borders unlike the demo that you’ve displayed.

I’ve imported demo content and settings.

I’m also running on WP 3.8

Thank you.

plusquare

Hi,

Can you create a ticket over our support system, provide us some wp credentials so we can recreate your problem.

Regards and thanks for your patience!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello! I tried you on PlusSquare, but maybe I’ll have better luck here :)

I’m almost done w/ this gorgeous site – and I couldn’t have done it w/out Essenza!!! :) Here are my road-blocks:

PAGE: http://www.poetickineticsla.com/pk-wp/portfolio/solitary-inflorescence/ - Can i remove/disable vimeo share/embed links? They conflict with “close” x. - Sometimes my fullscreen images crop weird, is there any fix for this? Is there an optimal image size?

PAGE: http://www.poetickineticsla.com/pk-wp/about - Visual Pagebuilder doesn’t allow line (or text) center alignment. - Need to change font on Text Block, only have OpenSans option (how do I change this?)

MENU - Is there a way to turn off the drop down effect when you mouseover on the menu?

  • Also, the entire site loads slow…how can i improve this?

Thank you so much! SP.

plusquare

Hi,

Thanks and sorry for the delay, answering to your questions:

1) that can’t be removed by vimeo limitations

2) You can add more fonts on the template customizer, also you can justify the text using the text editor

3) Unfortunately not, but try switching to individual submenus

4) Check it your server has gzip compression enabled for exampe

Hope I’ve answered all your doubts :)

Regards

sparklingtita

Thank you for your response. I have these issues now too :/

- Header & Footer Margins aren’t aligning w/ new page margins. - Our Twitter feed keeps shifting up and down, is there any way to correct that? - Facebook Icon keeps disappearing from time to time. - Can’t drag & load Google Fonts. There aren’t any fonts to choose from in the “Pick From Google Fonts” Essenza dashboard panel. - Can’t center lines despite of what the panel options are. (see: http://www.poetickineticsla.com/pk-wp/about )

If you could please help with these, that would be great!

Thank you!

plusquare

Hi, can you create a ticket on our support system for this? I’ll review all tickets tomorrow.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi It seems that websites running 2.0 don’t have the redirect problem! Maybe you can provide us with the previous version?

plusquare

Hi, well some issues were corrected for version 2.1, and don’t think some fix might have done that. We’re investigating this, all should be ok for version 2.2 :)

Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Switzerland

Hi,

I installed the plugin Google Analyticator but, when i activated, the website doesn’t load anymore!

Any ideas why?

Regards

Tony

plusquare

Hi,

Essenza supports google analytics by itself, you don’t need that plugin :)

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, any idea when the next update will be? Hoping for centred content before making my site go live.

Happy New Year :)

plusquare

Hi,

It should be for the first 3-4 weeks of january. We’re aiming for that :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, i really love your template and i wanna buy it! I have just a question : Can i remove this from portfolio?

http://pbrd.co/1lnHbPa

Thank you!

Bruce

plusquare

If you use the gallery module, you will not have that description box, only the lightbox. I think that’ll be a good option for you :)

Default-user

Thank you for the fast answer :) I have already a good template with gallery and my idea is something like this :

http://www.pulmanns.com/

and this is my website :

www.bruce-costa.com

So there is no possibility to remove it?

Thank you so much!

Bruce

Default-user

...and i want ask u just one more thing…it’s possible put in the middle the website menu bar?

Many thanks

Bruce

plusquare

Hi,

What you can do is to set a link for each portfolio work to a slider page.

So the steps to create a portfolio work like this would be:

- Make the slider with an animation like the link you’ve sent - Publish that slider and copy the permalink of that slider - Create the work in the portfolio post type - Add custom link and paste the link you copied

This should work fine for your case, let me know :)

As to the menu, no it isn’t possible to center the menu unfortunately

Regards

Default-user

Hi,

i’ve bought your theme! It’s great…i’ve just spent a lot of time to understand how it works cause is different from other themes that i’ve have already, and there is not step by step in documentation (for different type of gallery and slide). So i’ve imported theme to understand how works. But after this…i can say that it’s very very beautiful theme, and your assistance is very fast and kindly!!

Thank you for the steps to create a portfolio…now i’ll try :)

Just two question :

1 – In my menu there is not possibility to choose white or black theme 2 – ...and with editor is possible format menu in center? Or it’s possible that you insert in the next upgrade?

Thank you so much!!!

I’ve very happy about this theme :)

Bruce

plusquare

Hi Bruce,

Thanks again :)

Answering to your questions:

1- Doesn’t work like that, you have multiple options for the menu, like grouped submenus, individual submenus, multiple color options, we have schedule a re organization of the options on the template customizer as I feel it is a bit confusing as it is now

2- For now no, not sure I’ll have it included in next version as we do have quite a big list of improvements, but added to the wishlist :)

Cheers

Default-user

Hi, Thank u so much for your support!!!

I’ve find another way to delete this : http://pasteboard.co/2kVAQS6e.png

In description horizontal position or in the other side…just add 200 % ;)

Cheers

plusquare

Ahah good one, didn’t even remembered that.

Don’t forget to rate Essenza. Have a good day ;)

Default-user

Hi and happy new year!!! :) I’ve rated your template with 5 stars. Tell me that u insert option to disable right click to save images…because is very very important!! can u do it to next upgrade?

Cheers,

Bruce

plusquare

Hi Bruce,

I’ve added to the whishlist, shouldn’t be too hard to make.

Thanks for the support by the way, happy new year!

Cheers

Default-user

Hi! :) i’ve a little problem with google maps…i’ve deleted longitude and latitude of the imported template…i’ve insert mine..but there isn’t now the maps on the page, i don’t understand why… http://bruce-costa.com/contact/

Default-user

Hi! :) Thank u!! I’ve a problem with google maps…i’ve deleted longitude and latitude from your template and i’ve write mine..but now there isn’t maps in my page and i don’t know why…i’ve just refresh the page..please help me :)

Default-user

i’ve find solution…was a different type of number for this widget :)

plusquare

Thanks for sharing! Glad that you found it :)!

Default-user

Hi! :) I’ve a question for you…when i publish my website link bruce-costa.com in facebook, there is alway this message under the name :

This is an optionable welcome message. It is easy to change it or remove it completely. Nullam condimentum mauris id massa vulputate phatra vitae id sapien. Cras hendrerit, ipsum a aliquam feugiat, urna mi intedum lectus, at vehicula sem leo porttitor massa. Duis sodales, velit et egestas feugiat, t…

I’ve deleted this welcome message and i wrote new message… Can u help me to understand?

Thanks

Cheers

Default-user

...and in google : http://pbrd.co/1b2795L

How is possible?

Thanks,

Bruce

plusquare

Hi Bruce,

yes sorry about that, you can change that text by changing the welcome text on the template customizer. Think it should work.

Sorry for the delay, hope you understand, we still didn’t made the swith to fulltime here and it’s been some crazy full weeks

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, does it work with wordpress 3.4.1?

plusquare

Hi,

Don’t think it’ll work as we use the new image manager from version 3.5 onwards. You can upgrade your wordpress though quite easily.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, I’m having issues – I have set a slider post as my home page using the theme settings – this loads correctly in Chrome but in Safari and Firefox the site won’t load at all. http://lightcrash.com

plusquare

Hi,

It is loading correctly on my firefox, can you describe the problem in more detail?

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I really love your theme ! What an amazing look ! You made a great work. I’m very annoyed because I would like to buy it but it miss something really important for me : multilingual feature.

I use WPML and would like to go on with this plug-in. Did some users make compatibility tests between Essenza and WPML?

I red the comment you explain that multilingual users would have to make sub sites for each language. I didn’t really understand this part, how it works with your internal option. Do you have screenshotss of it or examples on a website ? (Sorry, I’m a newbie!)

When a WPML ready version will be released ?

Many thanks in advance for your reply. Best regards,

plusquare

Hi,

Thanks so much for the great words, we really appreciate :)

We have plans to make it wpml ready for version 3.0 as well as woo commerce integration, the should go up quite a bit though.

Unfortunately can’t give you a date for version 3.0, but maybe for end of march.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I opened 2 tickets (1 private and 1 public) on your support page but nobody still answered me.

I am a bit disappointed about this purchase, portfolio and works can’t load at all and Im not getting the support I was expecting.

Please get back to me.

plusquare

Hi,

Just checked and I think you’re on top of the line, your 2 tickets actually.

It works don’t worry, we’ll help out :)

Regards

  • Has been a member for 0-1 years

Hi,

I’m thinking about purchasing this theme. Before in the Creative Demo, the headings appeared at the top. Now you have to click on the triple horizontal lines and have the headings appear on the left side of the screen. Is it possible to revert back the headings to appear at the top of the screen?

plusquare

Not sure what you mean here? Which headings are you talking about?

Default-user

By headings, I mean where it says “Portfolio, Slider, Features, Gallery, etc..”

plusquare

Right. The mobile menu appears when your screensize does not allow the full menu to show. No changes have been made to the technical parts of the menu during the updates.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Dear Team! Unfortunately I had to switch back to my previous theme. Essenza is too buggy at the moment. I spend a lot of time installing your theme and trying to fix it. The design approach is great. The code is not at the same level. I guess you have to invest quite some time to fix everything. Wish you all the best for 2014 bauenimbestand.at

plusquare

All the best to you too and we’re sorry that you experience bugs preventing you from using the theme successfully. We hope the upcoming update will fix them for you :-)!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I’m using a CDN for my site. My problem is, W3TC will not re-write urls for the portfolio images, or homepage thumbs.

Is there a option that I’m missing in the Essenza theme? Or custom script i can insert somewhere?

plusquare

Hi sorry for the delay, can you create a ticket on our support system. I’ll clear all tickets tomorrow

Regards

Default-user

my ticket # is 136206

plusquare

Thanks, we’ll review that as soon as possible.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hi!

I’m waiting again your support for fix/resolve my problem. I’ve open the Tocket on Plusquare but I haven’t answer!!!

I write to you many weeks ago… now I’m on-line with the site, and I have the same problem withour resoluction!!!

Let me know… It’s important and urgent!!

plusquare

Hi,

Can you give me the link to the ticket?

Regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

How I can control the style for the text comment on about section? In EssenzaPage->Font->Text Styles does’t found the tag for comment. Tnx

plusquare

Indeed the option is missing, sorry for the delay only got time to check it today. I’ve added it to the todo list :)

Thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi there- I have wordpress 3.8 and I have just purchased your awesome theme for my portfolio and I am very eager to get it up and running ASAP. I downloaded the installable wordpress file only – essence – and zipped it, did the usual steps to upload the theme, but it won’t upload – it just hangs after I click “Install”. I need to get this going the morning – please could you reply to my ticket I posted on the support forum? Thank so much.

plusquare

Hi,

Can you tell me the ticket url?

Thanks for your patience!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I’ve purchased this template and added a support ticket almost a week ago and yet to have the template running. It would be fine if it’s a few bugs here and there, but the template does not function. It would be great if the template I paid for, was at least semi-functional/work.

I understand you guys are busy but any update on progress on the problem would be great.

Thanks!

plusquare

Hi,

The theme of course is functional, sorry if you’re experiencing some problem. Can you tell me your ticket id?

Regards

Default-user

Thanks for the reply. My ticket is #140463

plusquare

Hi, sorry for the delay I’ll clear all tickets tomorrow

Regards

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