841 comments found

Hi! You keep postponing your release. Give us a fixed date. As the theme is too buggy at the moment. If you have problems with your coder – please let us know.

plusquare

Hi,

It should get released between 19 – 22 of this month, I had already mentioned we’d have time from 11th onward, we’ll push this update as much as we can

Thanks for your patience :)

Tontcho Purchased

Hi guys!

I would like to know how often do you always answe to the tickets in support…

I love your theme, I just purchased it but I have read that you are planning an update… Should I wait to it to installit it?

Thanks!

plusquare

Hi,

The update should get released between 19 – 22 of this month, I’ll maybe focus on the update till it is released then go through the support. We do have a support guy working everyday, but tickets that are addressed to me by him will take more time.

Thanks for your patience

Default-user
Tontcho Purchased

Hey! It´s ok that you focus on the next update… But sometimes we need help to try to go working with the theme waiting for the update… For example, questions like “Which is the size to have a high resolution full screen image? Resolution?” and questions like that I think that can´t wait for a few weeks to be answered… Keep rocking! :)

plusquare

Hi,

Lawrence is currently handling the support, I’ll focus in making the new version so the support diminuishes significantly thus improving also the response time :)

Regards

I checked the changelog and have seen the “Redirect issue”. Does this also solve setting a slider as homepage without redirecting immediately to the slide url? (Example: http://www.media-industries.nl ).

Thanks :)

plusquare

Hi,

Yes that’s top priority for this next update and it’s included in the redirect issue :)

Regards

Hey there, the single portfolio page does not load, I have uploaded everything, even the background image (special size?) but I do not know where the solution is. Can you tell me what to do?

Default-user

Any idea?

Default-user
Even the demo content does not load – any idea? http://www.leeana.de/portfolio
plusquare

Try refreshing your permalinks by going to Settings->Permalinks and click on save changes.

Regards

I wanna say a BIG THANKS for the LARANZ Support. Was really helpful to waste his time for resolve my problems! SUPER!

plusquare

Great to hear Lawrence is doing a good job, our new guy is doing his best as I’ve been a bit out of the picture the last month. Developing the new update now :)

Cheers

Hi, I’m happy to read that we’ll be able to have a slider as homepage without changing the url. The upgrade will also be compatible with Contact Form 7, right? or maybe an upload button option included in the form. Best.

plusquare

Hi,

Yes well make sure essenza gets way better compatibility for other plugins, also have plans to improve the contact form module but still don’t know if the upload option will be included. When it is released you can check that on the changelog :)

Regards

eierund Purchased

Hey guys,

how can you enter additional code into the header of a specific page? Some of our pages are video content and I would like to add Facebook graph code into the header of some pages so that if someone shares the link on Facebook the video will be embedded.

Is this possible with Essenza?

plusquare

Hi,

No easy way for you to do that, you’d have to understand quite a bit of wordpress to do that unfortunately. I’ll add that future to the wishlist though of media embed on facebook shares

Regards

amelis Purchased

Hello,

is it possible to change Portfolio thumbnail size?

Thanks

plusquare

Hi,

Not possible I’m afraid.

Regards

tobran Purchased

HI,

when visiting the website in the safari browser … the rollover action on the thumbnails flashes/flickers … ?

An idea why and how it can be resolved?

Kind regard, tnx a lot!

plusquare

Hi,

Can you tell me the safari’s version?

Thanks

Default-user
tobran Purchased

Versie 6.1.1 (8537.73.11)

plusquare

I’ll try to recreate, added it to the to check list.

Thanks for reporting :)

Regards

tobran Purchased

Hi again,

It seems that the order inline in the filter sets itself automatically … Is it possible to set it as you like. So changing the order in the filter items.

Tnx!

plusquare

Hi,

Unfortunately not, I’ll add it to the wishlist tough :)

Regards

Tontcho Purchased

Hi!

At which size I have to upload my pictures to have it in high resolution and to fit perfectly to the essenza´s requirements?

I mean, something like ? x ? px at 72 ppp…

thanks!

plusquare

Hi,

I said it doesn’t change the ratio, the image is not stretched.

That case is the fullscreen mode, of course that for different screen sizes the image will show or hide different parts, you also have the mode fit that you can see here for example: http://essenza.plusquare.pt/creative/portfolio/wine-in-black/

Regards

Default-user
Tontcho Purchased

I see! ok! :)

In the fit mode, there is any option to add a button to make it “Fullscreen view”, even over the menu?

Or can I make the pictures bigger? I send you a pic https://dl.dropboxusercontent.com/u/18133423/Captura%20de%20pantalla%202014-02-20%20a%20la(s)%2017.38.23.jpg

thanks a lot!

plusquare

Sorry my bad, those are defined to “Normal”. You have three types:

- Normal, image centered if bigger than space available has fit behaviour

- Fit, fits in the available space

- Fullscreen, available space is all occupied, meaning probably a part of the image won’t be visible

If you set to fit and the image is too smaller than the space available it’ll scale to bigger than 100% which doesn’t happen in normal

Hope this clarifies it :)

Regards

hi, thanks for nice design, but the same problem!!!! i need the slider in front page = page not found!!!

plusquare

Try refreshing your permalinks by going to settings->permalinks, and press save.

Let me know if it worked for you.

Regards

Default-user

Thanks! But unfortunately no success. :(

plusquare

Well update shouldn’t be too long, maybe it’s better to wait, or you can create a ticket on our support system.

Regards and sorry for the trouble

Hi, Theme is excellent and working well but I need to add ecommerce – do you think it will be compatible with any ecommerce plugins or do I need to build the site again on another platform?

Thanks!

plusquare

Hi,

Unfortunately for now it doesn’t we have plans to add it for version 3.0 but won’t be for soon I’m afraid.

Regards

amelis Purchased

Is it possible to remove the 1/1 e.g. for single portfolio like in demo ? (http://themeforest.net/item/essenza-responsive-grid-portfolio-theme/full_screen_preview/5796249)

plusquare

Can you show me the link for your portfolio item?

Regards

Hello, I have created a custom user role with this theme and although I have given it the proper capabilities, it cannot access the backend.

Please advise… Thanks!

plusquare

I’ll recreate that for this next version to see what’s wrong

Thanks for reporting.

Regards

ADGWS Purchased

Is the new update still scheduled for 19-22 february ? I’m really looking forward to it !!!

ADGWS
ADGWS Purchased

Oops just noticed a problem with the portfolio, when I leave a portfolio item, instead of going back to all the works, it goes back only to the work’s category, is it possible to set it up so it goes back to the entire portfolio ?

plusquare

I’ll give it a look. I’m working on Essenza as we speak yes :)

Regards

Hello, you have solved the bug removal “comments” in the “standard template” page?

plusquare

Hi,

Did you check Lawrence reply?

Regards

surgelata

Honestly, he never gave any solution to the problem. I’ve also sent a preview image of the error. it is evident that it is a theme problem. For the last time I ask you to help in this regard. I explained extensively documenting the problem with each image. What can I do?

plusquare

Hi, sorry. I’ve answered on ticksy :)

Regards

eierund Purchased

Hi,

I’ve got a question about the web loading speed of Essenza. I just ran one of our pages (http://spotbotmedia.com/ncv/) in a webpage speed test and noticed some very strange results.

First of all the complete page takes over 15 seconds to load according to the test. Secondly, the waterfall view shows that media is loaded that does’t even display on this page at all!

Items 59, 67, 82, 83, 84, and 85, for example are all images that are not part of this page! Also, these seem to be the full resolution images that were uploaded.

Check it out: http://www.webpagetest.org/result/140220_XH_YW5/

Do you know why it is doing this?

plusquare

That’s very strange, I’ll be aware for that on this update.

Thanks for the feedback!

Regards

romu22 Purchased

Hope the update is coming this weekend. A recent list what will be fixed would be cool to see. Keep on working guys :)

plusquare

Hi,

You can see here most of it, there are still some issues not there that we still need to check first, but this should give an idea: Changelog

Regards

Unikuum Purchased

I’m trying to save the single project as front page. After setting the item, my landing URL is showing 404 not found. Looks like the rewrite rule can’t find the single project and returning empty, please help.

plusquare

Try going to Settings->Permalinks and save without changing anything. Let me know if it worked for you.

Regards

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