I won’t be able to reply here for a few days, I’ll be back monday (21st)
You can still make tickets on the support system and Lawrence will still be answering there.
Regards and thanks for understanding!
it looks like Wordpress 3.9 broke the Essenza Settings menus in the admin area. You can no longer click on the main items (general, etc…) to expand the actual sub-items (footer, etc…)
Can you guys look into this?
Uh oh… seems like 3.9 broke a whole bunch of stuff! You can’t update any of your existing pages since the short codes don’t remember your previous content/settings.
Hopefully this will be an easy fix on your end!
Will take a look, thanks
Great. Have you guys ever run Essenza through the theme check plugin?
It seems that major updates of Wordpress seem to break Essenza and this may help to stay in compliance a bit better perhaps?
Update is for soon
how do you guys recommend we use “relative links” with Essenza? When I create a button or image button instead of entering the static URL “http://spotbotmedia.com/about” I would like to enter just a “relative link” such as “about/” or “[home url]/about”
That way the site can used on staging servers as well.
Currently if I enter something like “about/” as the link I still get redirected to “http://spotbotmedia.com/about” but it seems to break ajax page loading as the header is also reloaded with the new page. (curiously the footer doesn’t have to reload, though)/
What’s your official solution for using relative links with Essenza that does’t break ajax page loading?
It must be possible since the main menu items all seem to be of relative nature.
Even using something like “index.php?page_id=42” as the link to another internal page seems to break the ajax loading.
To links added to the user essenza tracks for the site domain to load with ajax, you must have the absolute path I’m afraid.
I did a ticket 4 days ago (Ticket #195724). Let me know something … Thanks
Sorry for the delay, my support guy should be answering tickets while I was away this past days but seems it wasn’t the case
We’ll try to normalize things again in the following days.
Hi thanks for the reply and solution… but now doesnt work your system inside admin and now i cant select image for mosaic or other options… please tell me what you modified inside theme for return on previous state…
Which version of essenza and wp do you have? We’re now working on the new wp3.9 fix, and also on some fixes.
! wp3.9… OK I understand… i need to downgrade to 3.8
Or wait for the update which should be uploaded today
Great Work! everything works! thanks!!
Lots of issues with wordpress 3.9 on admin!! can you please advise asap?
It appears there has been so much modifications to this theme that there will be alot of issues with WP upgrades in future…
We’ll investigate the issues with new wp version indeed
Sorry for the delay
yep on wordpress 3.9 the theme options doesnt work anything!! please an update
We’ll work on it as soon as we can, sorry for the trouble
Ok thanks for the reply i will waiting for the update.
Please i got another question please
how can i remove the Category Base(portfolio) from URLs in WordPress ?
for example by default is http://essenza.plusquare.pt/creative/portfolio/marius-fahrner/
but i want to have it like this “http://essenza.plusquare.pt/creative/marius-fahrner/” with out the portfolio slug
Thanks a lot
Well I’m afraid there isn’t a way of doing that, unless you create a page for the work, but you’ll lose the portfolio work page functionality of course.
Theme doesn’t work on WP 3.9. About previous problems I “made tickets” support keeps silence a week (to this day).
One of the most beautiful themes ever.
The worst operability of the theme and support I ever met.
What a pity…
I can imagine what you going through now after all our comments. Good luck to you, will wait for the renewed theme!
Hi, thanks for understanding I’ll work hard on it tomorrow so we can put it back on track for wp3.9
I really love your theme. I have few questions before i’ll buy it :
- Is it possible to have the slider in the home page ?
- is it possible to have the gallery masonry in 2 3 columns ?
- Do you know when the update for WP 3.9 will be ready ?
1. yes 2. yes 3. early-mid this week
let me know if I can further help you
Why my slider are not showing any picture ?
I did load the demo creative and it was the same thing …
Is it possible to have the fotter contact mail on the right but without twitter feed ?
My site : deschaud.fr
it seems that there is a bug when i use thumbnail for images gallery. I always have a black part on the left of the thumbnail ( you can see that on my website ) only few pictures are normals ( and those images don’t have specifics thumbnails )
As to the issues can’t really see what you mean, can’t see black on the left of the thumbnails, can you send a printscreen of it?
COOL !!! You are right about the js missing !! Now it’s working. I’m happy. For the thumbnails, i managed to fix it by adjusting the height.
I have one more questions :
-Is it possible to put a text on thumbnails in a gallery ( not portfolio) when mouseover and kieeping the round icons ?
Unfortunately not possible, you can only define a title and description that will show up in the lightbox.
That’s shame…. This is not possible by changing something in the CSS ?
You’d have to change some php code also unfortunately
ok, so i think i won’t do that.
Maybe it’s a stupid question but how can i hide the “contact” text title when i open this page ? I look everywhere but wasn’t able to find how
I find the solution !
I want to thank you for helping me and answering me so quickly !
No problem, let us know if have any more questions
Don’t forget to rate essenza!
Hi, on wordpress 3.9 the theme options doesnt work anything!! Please we need a solution.
Hi, will work on it tomorrow
Hi again, seen you rated with 1 star lately. Can you explain us why so we can improve our product?
I was going to buy the theme but after looking at all of these problems with the updates of WP I’ll have to wait or look for another theme )= Is this gonna happen with every update?
Essenza is stable now, we had some problems with some versions but it is working flawless now
We’ll work on a wp 3.9 fix tomorrow also
Keyboard arrow buttons works only in Firefox, not in Safari or Chrome!
Yes thanks we’ve actually have solved that already, will come with next version
i guess latest wordpress version has messed up with the theme. Every page and shortcode i had made earlier, shows up as default when i open them.
I dont know if you are aware of this, if you are im sure you are looking forward to solve it.
Luckily my site was almost ready, but i will need to edit some earlier content later.
Hoping you are aware of this and will be looking into it.
We’ve just received a couple of warning yes, we’ll investigate it tomorrow
I just bought the Essenza template and it seems that none of the functions in the template customizer work. Is it related to the new version of Wordpress as it has been mentioned in few comments recently 3.9? Any help? Thanks in advance
Yes seems that the changes to wordpress 3.9 are messing up with essenza a bit, we’ll correct it tomorrow
Oh, the same comment.. I upgraded wodpress 3.9 and it’s really difficult to create content. Please, if you’re so kind, ¿could you upgraded essenza too?
Thanks for reporting, yes we’ve been warned already. We’ll try to have it sorted by tomorrow
Apologies to everyone, I’ve just arrived and this is a bit chaotic as our support guy seems to not be working and new wp 3.9 is messing up essenza.
I’ll try to resolve wp3.9 issue tomorrow and we’ll try to normalize things again soon.
Can anybody help me???
I have been waiting for 5 days to somebody of support to help me…
Laranz seems to be away…
Can you please take care of this ticket
Thanks a lot.
Laranz, I closed the ticket one hour ago after been waiting for 5 days to you to reply to it…
Hi, sorry for the trouble, we’ll be normalizing everything this week, and push the wp3.9 fix
Thanks for your understanding.
I didn’t see any open tickets under your name, the only ticket is opened is your newly created one #200404. Did you close the tickets accidentally? That might be the reason. Will looking the ticket now.
Gostaria de saber quando sai a atualização para wordpress 3.9?
Gostaria de saber o arquivo de alteração do modelo padrão das páginas
eu criei um novo layout para a página mais o mesmo não apareceu o page builder
We’ve been working on the wp3.9 update all day, also making some very good changes and verifications needed so that the update is a solid update.
As to your question didn’t quite get what you meant.
(In english so it can answer to others as well )
I am creating a page template file and can not run Visual PageBuilder the model I created, would like more information.
I tried to find the default template that is already established in more topic I have not found the main file.
Well still a bit confused. You’re trying to create a new custom page type? And you can’t find the default page admin functions? Sorry but creating extra functionalities like this would mean it’s out of our scope of support. Let me know if this is what you’re trying to achieve.
Yes that’s right,
I’m trying to create a new page using a new model
most like to add the page buider that exists in the standard model.
I wonder where is responsible for, the default template file.
I can only direct on the right way as that goes beyond our theme functionalities and support as you might understand.
You can see here essenza\plusquare_admin\config-backend\config-pages\pages.php how we build options for the page type for example
Was this what you were looking for?
Good afternoon, I am creating a page template file and can not run Visual PageBuilder the model I created, would like more information.
Hi Any updates on wp 3.9? Cheers
We should update today still, we’re making a few extra changes and making sure everything is working top notch
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.