916 comments found

Hello, as I update my site to the new version without problems? I entered the chage log and did not find the download.

could help me?

Thank you.

Default-user

NOTE: There appeared in the adm panel of wordpress theme new update available.

plusquare

Hi,

When we released 2.3 we missed some js files in the production folder so we re uploaded with all files this time :)

Regards

Hi there, I have some doubts about this template:

- can you tell me if I can have the mansonry blog with grid with 3 columns and a sidebar? - And, may I change the bckground colors of the icons for another color? - my I set the slider to be on the head like a full width responsive banner using the masonry blog with grid style? - the full install of the template doesn’t even work on IE 8 ? - the size of the thumbs on grid is fixed? May I have some posts with the double of the size for example? Or with thumbs on a portrait orientation?

Thanks.

Default-user

HI!

VERY PLEASE, I NEED A RESPONSE!

TNX!

Default-user

Hi there!

Theres anybody there ? Why don’t you response?

plusquare

Hi,

I’ve extended my vacations a bit more, we’ll be attending all issues and we’ll be fulltime on envato from 1st september onwards. We ask only a bit more of patience and we’re really sorry you’re having troubles. We do wan’t to make the perfect product, and we’re switching to fulltime on envato just for that.

Cheers

Hello,

I downloaded the most recent update for the Essenza theme (April 23rd, 2014). I’m having font and layout issues with the “Item Description” fonts in the Portfolio section when the page loads up (the fonts don’t look right, as they do in the Essenza demo: http://essenza.plusquare.pt/creative/portfolio/wine-in-black/). I haven’t done any modifications to the fonts at all nor touched the css. Also, when the site loads items from the Portfolio page, the vertical scroll bar within the “Item Description” box is also missing. Any ideas of what’s up?

Would greatly appreciate your help with this. Thank you.

plusquare

Hi,

Have you set it to bold anywhere? Can you send me the link to it so I can see better what’s wrong? Create a private ticket if you don’t want to provide a link through here

Regards

Default-user

No, nothing was set to bold from what I know of. I will create a private ticket. Please advise. Thank you.

plusquare

Ok, we’ll get to it as soon as possible.

Regards

Mikeoc Purchased

Hi has update been made to theme as promised yesterday?

Default-user
Mikeoc Purchased

Thanks everything appears to be working fine now.. Although i notice that site doesnt load in IE 9 particularly with grid portfolio.

Can you please advise?

Default-user
Mikeoc Purchased

Its appears there is a problem loading any images

plusquare

Hi,

Can you send me the link to it? Or is the problem fixed?

Regards

Hi! just updated to 2.3 and i get this:

Fatal error: Call to undefined function json_last_error() in /www/htdocs/w00f02a5/wp-content/themes/essenza/plusquare_admin/config-common/php/google_fonts.php on line 4

any ideas how to solve this one?

Thanks!

plusquare

Hi,

Try the following, set the essenza/css/main.css file permissions to 777

Then go to the template customizer and press save

Regards

Default-user

yes it all works and looks fine again! Thanks a lot!

plusquare

No problem, good luck with your project! :)

Don’t forget to rate. Cheers

romu22 Purchased

Hello again!

I upgraded to 2.3 now and i still have the problem with the Facebook Like Box above the comments section.

See my attached image (its not collapsing if comments section not open)

http://i56.fastpic.ru/big/2014/0424/47/34b8ecbc9396e0cb6ec193fe3d8f8d47.jpg

Hope you get this fixed to me

plusquare

Hi,

We didn’t go throught that one yet, that’s actually something facebook’s script should take care of as the position of that window is not positioned by our scripts but facebook’s one, but we have it on the list, just not that much of priority right now I’m afraid.

Regards

Help me please how do I update the theme? Did not show any updates within wordpress.

thank you

plusquare

Hi,

http://plusquare.pt/changelog/essenza/ it currently is on version 2.3.1

If you have version 2.3, you should be fine. Check here how to update: http://plusquare.pt/faq/essenza/

Cheers

jjbonar Purchased

Hello,

Thank you for the great theme! Question:

Is there a way to configure the portfolio video item to auto play video and skip the three step process of click to load the placeholder image, then click the place holder image to show the youtube video, then click to play the video? Would this then eliminate the two step process of getting back to the portfolio grid (closing out the video, then the place holder image)?

I love both the portfolio and the gallery for their grid layout options. I prefer the hover on the portfolio thumbs because you can display text on hover…the gallery is good because it displays lightbox and is less of a process to play the video, however you don’t get a text description on hover.

I know you guys have put a lot of sweat into this theme as I have been following the comments for the last week. Us web design guys appreciate your hard work.

J.J.

plusquare

Can you send me the link to it? You still need to define a cover image for it to work properly.

Regards

jjbonar
jjbonar Purchased
http://www.humboldtspecialty.com/wordpress/

I’m wondering if there is a setting in YouTube that is keeping it from auto playing? Also, when I exit from the video, it goes to the thumb image instead of back to the portfolio page.

plusquare

Hi,

Drop me an email to bruno12mota@gmail.com so I can send you some corrections, seems like the autoplay parameter is being added as 0 and 1 on sliders.

Thanks

cheolox Purchased

I have a problem in a hurry. Newly updated version of the ‘Import demo’ does not work. This is a serious problem. Check and update requests quickly. Thank you.

plusquare

Gonna check that now, thanks!

plusquare

Hi,

Seems like the css isn’t being properly uploaded, I’ve put a fix in line for review. But after you import (after the window refresh), if you save the template customizer the css will be parsed, give it a try.

Regards

Hello,

I have problems with 3.9 and was waiting for the update, but there is no update in the admin panel available for me.

How can I update?

plusquare

Hi,

You must re download here on TF. Check here: http://plusquare.pt/faq/essenza/ how to update :)

Cheers

cheolox Purchased

Erased and re-install WordPress also has a whole. Upload files to the demo, but not properly. Perhaps the ‘dummy file’ seems to be a connection error occurred. Older versions of files ‘Import Demo’ even if I get an error. ‘Media Library’ will be displayed in the form of X. I’d like to solve this problem exactly. Thank you.

plusquare

Hi!

Which version of essenza do you have?

Regards

plusquare

We’ve just released a small fix for the import script: http://plusquare.pt/changelog/essenza/

Regards

romu22 Purchased

Where is the WYSIWYG gone? There is only a button not “Open Rich Editor” that do not open anything…

plusquare

Hi!

In which page are you seeing that? Do you have version 2.3.2? http://plusquare.pt/changelog/essenza/

Regards

Default-user
romu22 Purchased

Yes 2.3.2 now. It opens the text field full screen now by clicking on “Open Rich Editor”. When toggling on the full screen button it just closes/opens again. I would like to have the tinymce toolbar panel visible to the small window when editing too.

plusquare

Hi, we’ve removed ckeditor to use wordpress default one, tinymce, altough it has the problem of being a pain to add dynamically, since the options are loaded with ajax there, we had to do it that way.

Regards

Hey Plusquare… I created a ticket regarding issues with the WP3.9 / Essenza 2.3 update. I see frequent responses here & just wanted you to take a look over at your ticksy support site. Thank you!

Default-user

Okay… I just updated to 2.3.2. The problem romu22 mentions above (the TOTALLY useless “Rich Editor”) persists – no change.Lawrence hasn’t been able to get back to me on my post, which I made a few days ago… (I understand you guys are doing a lot under immense pressure) but so much hinges on this template running right for your many customers. Please review my ticket #202586. None of the issues I mention in that ticket have been addressed in the latest updates… yet ;) Thanks!

plusquare

Hi,

Taken a quick look at it now but quite late where I’m at, will answer to you first thing tomorrow :)

Thanks for your feedback!

plusquare

Hi, loading problem has been solved. Also the rich editor is working fine, clicking on the fullscreen button will close it and save the work done. We’ve added a text explaining that as label in the new update :)

Regards

I installed WP Super Cache plugin and my site works faster. But there is another problem – the Regular blog (Creative Demo) and the Overview blog (Corporate Demo) don’t work. Other blog styles are ok. Ticket #202774

plusquare

I’m checking it now :)

Regards

jjbonar Purchased

Hello,

Wanted to point out a bug I discovered.

When setting the ‘Portfolio On Hover Description Placement’ to “Above” Internet Explorer glitches when hovering over the grid item text description, outside of text around edges of grid box doesn’t glitch. When set to “On the side”, hover works fine. Tested with IE 10.

plusquare

Hi,

Thanks for reporting it, will check that as soon as i can :)

Regards

Next problem. “This is a modern site which require a more recent browser to work properly.Please upgrade now!”

INVISIBLE-DESIGN

It IS happening with your theme :) and not just me had this and other same problems, and I hope people will read comments before buy the theme :)

plusquare

Sorry but you can’t be saying things that are simply not the truth here. If you sent us a print of what’re you’re saying and maybe give us some steps to try to recreate it so we could actually confirm that it is an issue we would be glad to admit and correct the issue, now don’t tell me that the theme doesn’t work anywhere because that isn’t the case and that’s absolutely a ridiculous thing to say. And you’re actually the only one reporting that, we’ve had another user reporting that for ie9 and turns out he was using compatibility mode. We’d be glad to help you case but if you gave up on us like that we can only say good luck with your project.

Regards

INVISIBLE-DESIGN

We both know what happened so I leave it all just on your conscience :) Good luck to you too :)

Hi! I just purchased the new version and it’s working fine in general… but the web is runnig really really slow, and the images i posted on the portfolio and gallery don’t work. I imported dummy content first and then began to delete images and pages http://melwaidler.com/

Other question, how can I change the home page? I want to have a fullscreen slider there, but I don’t find the place to change that. Thanks!

Default-user

Oh, I don’t know where can I change that, it’s related to the hosting? (i have hostinger) Thanks a lot!

plusquare

Try contacting your web provider support to do it for you, they might refuse if you have a shared hosting package though.

Regards

plusquare

Hi,

We’ve sorted what might be causing the load delay. Update to latest essenza version, http://plusquare.pt/changelog/essenza/

Cheers :)

Tontcho Purchased

Anybody alive in support? ????

plusquare

Hi, seems like our support guy is a little behind. I’ll try to clear most of them now. Sorry for the delay.

Regards

Default-user
Tontcho Purchased

Thanks bro!

cheolox Purchased

I’m so miserable because of this problem.

1. I’m currently testing the latest in a file. (25 April 14 Version)

2. ‘Creative Demo – Import Demo’ at the click of a button ‘Running sql -> Uploading Media’, the screen freezes. (Wait, no matter how the gauge will not go up any more.)

3. ‘Media library’ files are ‘X’ as shown.

4. I think the demo file seems to have a problem with the connection part.

Please take care of the problem. Thank you.

plusquare

Hi!

In which part of the import is it freezing?

Regards

Hi, I’m trying to install the theme but it doesn’t work. Please have a look to my website http://heaven45.com/ I even tried to import some demos but it still doesn’t work, could you please help me? Thanks
Default-user

I’ve deactivated all right now. It works, thanks very much

Default-user

I found that woocommerce cannot be used with this theme. Do you know any other ecommerce plugin to use together with this theme? Thanks very much, best regards

plusquare

Hi, Essenza doesn’t have support for ecommerce so if you want to integrate it yourself you’ll need to make some changes to it. Wouldn’t adviced if you don’t have some experience with wordpress and web development

Regards

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