217 comments found

boivette Purchased

Hello, I hope there is a simple answer to my inquiry. Several of my Agents have rather long “descriptions” and the theme is not responding to paragraph breaks as entered in the visual editor in Wordpress. I’d rather not hard-code paragraph breaks in the text editor for each Agent. Solution? Thanks!

Unifato

Hi,

If you send us some examples of the long descriptions you have we will see what we can do. The best approach is to add styles in the Theme Options -> Footer -> Free text section.

Kind regards

Default-user
boivette Purchased

Sure, have a look at the Agents page in development: http://lovethehill.com/idy_real_wp/our-agency/agents/ I’m inserting paragraph breaks in the WP editor but I suspect they are being removed by some function in the theme and I’m unable to find where this is occurring. Thanks for the help.

Nobody answering here?? This doesn’t seem very serious. I purchased the theme and I saw in some other posts that also other clients are waiting a long time for their answer. What’s up there? Other theme supports respond within 1 hour. It’s not weekend and I posted it more than 24 hours ago…

Unifato

Hi,

a) Do you get any errors in the Developers console or in the errors log of your server. This should not happen.

b) Will check this out in more details later on today and will write another comment.

c) /assets/core/js/main.js, line 608. Keep in mind that next theme update will overwrite it. We will add a setting for that in the Theme options section so that you can control it easily from there.

d) Simple answer is no. Longer one – this is nice idea and we will make sure it will be added asap.

e) There is no option for custom property settings.

f) Visual Composer is fully licensed. You can ask the Envato support if you have doubts about that. The way Extended license works is that we can’t provide individual license keys for each customer who has bought our theme. When we spoke with Envato about that, they said they were working on a solution but no idea where they are at this stage. We will ask them.

Kind regards

Default-user

First of all, thanks for your answer!! a) Where can I activate the developers console? I have not checked the log files yet. b) great! thanks. c) ok. I will do this with child them, then you can update it in the next release. d) great! thanks. e) a pitty.. I would like to have this… f) I will contact Envato. thanks.

Default-user

Hi Unifato team. Any news about point b) ? It still shows all properties. I have tried with parent and child theme, it still shows properties in all languages. Regarding point a) No, no errors. It always resets!! Do you want to have a look at my installation?

Short question: how can I add a “from” to the price? I want to show the weekly prices like this: “from 200 €”. Since I cannot put alphanumeric in the price fields (only numbers), I would have to add this “from” in the code. Which file I have to edit? Best even with gettext, so it’s in all languages. thanks. max

Unifato

All prices goes through a function all “estetico_price_format” located in bootstrap/inc/helpers.php. You can play around with it.

Regards

Default-user

ok, thanks. However, the easiest way would be to allow alphanumerical characters in the price field. In this way I don’t have to create a gettext. Where can I set this?

boubman Purchased

Hello ,

is there a simple user interface without having to return to the dashboard to update the properties? and if not, what do you recommend?

Merci

Unifato

Hi,

There is no simple one. If you’d like you can try Advanced Custom Fields. They might have something that will help you.

Regards

you should consider this to insert into your functions.php:

http://kb.wpbakery.com/index.php?title=Vc_set_as_theme

it gets rid of the Visual Composer license reminder!!

max

Unifato

Hi,

Thanks! That is very useful. Definitely we will do :)

Regards

I have now installed the theme on a new installation of WP on another domain, just to test the problems. There is NO WPML installed! The only plugins are the Visual Composer and the slider. Nothing else (besides the demo content). Still, the quick search components ALWAYS reset to 3 components. I can save and save and save.. no success! It resets to 3 components! What could be the problem?? Any permission problem? Where does it write to? To the database, right?! So, no permission problem. hmm.. what else could it be?

Default-user

I have solved this problem. You won’t believe!! In the theme options, you write to move a component from left to right. Well, this is NOT working if you move it to the right below the other components, by placing it manually. You have to “wipe” it to the right so that it “sticks” automatically below the other components. If you just move it with the mouse below the other components, it is NOT saved!!! That’s the trick!! You have to move it above the existing components and it “falls” down automatically below them. ONLY THEN it’s saved!! Incredible!! Incredible as your support!! Sorry to say, but I never had a theme support slow and bad as your one. I have themes from many others, such as themefuse etc. They all have superb support, respond immediately and in a helpful way. I think you can improve a bit. If new customers check this comments, every second reply from you is an excuse that it took so long and that you have local issues. Can I be sure that this theme will be continued in the future? Thanks!

Unifato

Hi,

WPML is only supported but not included in the package. This is clearly stated in the theme description!

You have the right to be upset. There is a lot to improve in terms of our support.

I really want to make you a happy customer and if you are willing to give us a chance, please write us an email with all the complaints you have with our theme and I will make sure that every last one of them is fixed for you and later on fixed for everyone else.

Kind regards

Default-user

Unifato, when I wrote ” There is NO WPML installed”, I didn’t want to say that WPML should be included in the package. You got me wrong. I said that I have installed the theme as a clean installation, with no WPML installed or any other plugins installed. Just to show that the problem still exists! So, of course wpml is not included, I know this.

One more problem I have: On the admin of the property pages there is the street view and there is written “Adjust street view point of view”. Well, I adjust it, but it doesn’t remain, it resets! How can I save the adjusted view? And.. if there is no street view available, but I would like to add a street view, which shows the area, how can I do this? thanks

Unifato

Hi,

Would you please check the Development Tools (if you are using Chrome) or the Firebug console (Firefox) for any messages when you are adjusting the view and/or saving the property?

Regards

Default-user
I have firebug installed, but I don’t know how to use it well. When I arrange the google map and save it, it outputs: <!DOCTYPE html> <html class="wp-toolbar" lang="de-DE" xmlns="http://www.w3.org/1999/xhtml"> <head> <body class="wp-admin wp-core-ui js post-php auto-fold admin-bar post-type-properties branch-4 version-4-0 admin-color-fresh locale-de-de customize-support svg"> Where do I have to look?

forgot another question. ;-) I want to move the quick search just a little bit down.. say 50px or so. Which css file I have to edit? thanks.

Unifato

Hi,

Any CSS changes should be done in the Free text section from the Footer settings in administration. That way they will not be overwritten with the next update.

As alternative you can always use the child theme and put the css in your style.css.

Kind regards

Default-user

I am already using the child theme. I would like if you could tell me the file and/or position of the search box so I don’t have to search all files. Is it in style.css? If yes, which row? And if not, which other file? thanks.

Hi

Layout doesn’t work on mobile, and client is seriously unhappy. Even the profile page. http://superrichmanpools.com/ Please advise.

Unifato

Hi,

Please be more specific when you say “Doesn’t work on mobile”. What exactly doesn’t work? What you are expecting to happen? What is happening actually? What kind of device are you using?

Regards

Default-user

Well I am using iphone. We also tried other android smart phones. It would only take one look on mobile. All layouts, alignments all wrong, except home page.

Regards

Default-user

Hello??? no reply for like 10 days? Come on guys.

civas Purchased

I would join fromulaf1 comment and can add an example: https://www.dropbox.com/s/gb44wc2o7concr2/2014-10-28%2021.12.34.png?dl=0

jerkan34 Purchased

I want to build exactly the same this site. I could not. Can you help?

Unifato

Hi,

Have you installed the theme? Did you read our help file and video tutorials?

Regards

Hi Unifato team,

Marush is helping me a lot and fixed several problems. However, I have many other things to change and I don’t want to ask him for all things. So I am writing my problems here – one post for each problem – and hope that you continue the good support that Marush did for me!

First question:

- Is it possible to add a search for the NAME of the property in the properties filter? It’s already strange enough that the name of the property MUST go in the address field (otherwise it’s not displayed). So, there should be a field that allows search for name of the property.

thanks. marc

boubman Purchased

hellos,

could you give me some advice, I want to migrate my site from one server to a local site, how to find the same menu, same pages …. I tried several things but I’ve ever find the same website

The photos do not apparaisent, the menu are not the same ….

thank you

Unifato

Hi,

Photos cannot be the same as we don’t have permissions by the authors to redistribute them – we use them only for demonstration. This is clearly stated in the theme description.

Top menu is a standard Wordpress menu – any internet tutorial about how to create such a menu would help you achieve the same goal.

Regards

davejoe8 Purchased

Hi There,

May i know how to rename filter name? and also rename price for sale or rent?

Thanks

Unifato

Hi,

The theme is fully translated. Please use a plugin like https://wordpress.org/plugins/codestyling-localization/.

Regards

Well…Marush helped me last week and fixed some problems. However, I have more problems and questions, but your support here in the comments section is actually not existing. Should I discuss all problems with Marush?

Unifato

Hi,

It is just better way to contact us via email if you have urgent questions.

Regards

Hello??? no reply for like 10 days? Come on guys.

Hi

Layout doesn’t work on mobile, and client is seriously unhappy. Even the profile page. http://superrichmanpools.com/ Please advise. Unifato Unifato Author

8 days ago
Flag

Hi,

Please be more specific when you say “Doesn’t work on mobile”. What exactly doesn’t work? What you are expecting to happen? What is happening actually? What kind of device are you using?

Regards Default-user formulaf1 Purchased

8 days ago
Flag

Well I am using iphone. We also tried other android smart phones. It would only take one look on mobile. All layouts, alignments all wrong, except home page.

Regards

Unifato

Hi,

The problem comes from your logo. In header, in div class container, there is a div class float-left which displays your logo. I would suggest add some responsive rules to decrease the size of the logo for smaller resolutions

Regards

Arkimedia Purchased

Hi, I have a little issue on my gallery page http://www.capeverde-island.com/gallery-2/

As you can see “Saline di Sal” gallery appears smaller than other and “Ponta Grisigna, Isola di Sal” gallery lost spacing.

I have spent a lot of time but there is no settings so I can’t understand what is going on.

Please help me :)

Regards Marco

Default-user

6 days no answer

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