151 comments found

pre purchase question. Is this the 2.0 version? Also is there a way to stop the slide show while the video is playing, as I see if you click on the video in the slider it will rotate to the next slide before the video is done playing?

themeskingdom

Hello,

Yes, version available on Theme Forest is 2.0, or to be more precise 2.3.1
If you are using “Revolution Slider” (which is included with the theme), you can set it to stop slideshow while playing video.

Thank you,
- Djordje

Hi, I purchased this theme and registered an account on Themes Kindom. Could you please send me the Demo file as soon as possible? Thanks. I really like the theme but I dont’t understand why we have to register on Themes Kindom to get the Demo file.

themeskingdom

Hello,

Themes Kingdom account is required in order to submit support tickets, and get dedicated support. With Themes Kingdom account you have access to demo files, as well as some freebies. :)

You can download demo file for “Eventor” theme from here: http://www.themeskingdom.com/xml/eventor.xml

Demo for “Revolution Slider” is available at: http://www.themeskingdom.com/xml/eventor-slider.zip

Instructions how to import demo content: http://www.themeskingdom.com/knowledge-base/import-demo-content

Thank you,
- Djordje

dephics Purchased

Hello,

We purchased the Eventor theme few days ago. While we are fixing the theme to work the way we want unfortunately the call to action at homepage as well as the program and speakers box and sponsors carousel are not yet shown.

Note that: we are using WordPress V 4.1.1 can it be due to compatibility issues? because we enabled all options under Eventor > Homepage

Thanks.

themeskingdom

Hello,

I have replied to your original message.

Thank you,
- Djordje

Default-user
dephics Purchased

Thanks, it worked well…thumbs up.

HI, nice theme, may I know is it possible for visitors to register event on this theme? Something like event listing (Pay or free). Because I cannot see in theme tabs which visitors can do this.Thanks

themeskingdom

Hello,

For integrating such a feature you will need to build custom registration form using third party plugin, like Ninja Forms or Contact Form 7 if you need something simple.

Thank you,
- Djordje

I am taking over this theme / website and am having some issues. I just updated the theme and i’m having some formatting issues that i cant seem to resolve. How is the best way to get some help with it? www.wilc2015.com

themeskingdom

Hello,

Please submit official support ticket, since we will need additional details from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Installed the theme and am unable to get it working correctly. Opened a ticket and have not heard back. How soon should I hear back…

Getting errors like this in Dashboard…

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/eventor/style.css/style.css) is not within the allowed path(s): (C:\Inetpub\vhosts\/justusproductions.com\;C:\Windows\Temp\) in C:\inetpub\vhosts\justusproductions.com\development\wordpress\wp-includes\class-wp-theme.php on line 217

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/eventor/style.css) is not within the allowed path(s): (C:\Inetpub\vhosts\/justusproductions.com\;C:\Windows\Temp\) in C:\inetpub\vhosts\justusproductions.com\development\wordpress\wp-includes\class-wp-theme.php on line 219

themeskingdom

Hello,

I have replied to your original ticket.

Thank you,
- Djordje

About Plugins…

What Plugins did you use in the preview demo… in particular the Social Links and the Home Ticket Box (with calendar countdown)?

themeskingdom

Hello,

We are not using any special plugin for our demo. Only plugins that are already bundled with the theme – Shortcodes and Revolution Slider.

I’m guessing that call to action box is not appearing on your site. Please make sure that theme reading settings are set to the latest post, and not static page. Login into WordPress admin panel and got Settings -> Reading. Set theme to read latest post, and save changes. After that go to Eventor -> General Options. Enable Call to action area, and set count down timer, as well as other options. Save changes.

Thank you,
- Djordje

Default-user

Can’t do much until I fix my warnings and errors in Deshboard.

themeskingdom

Hello,

I have replied to your original ticket.

Thank you,
- Djordje

I’m having an issue with the images in a WordPress gallery. When clicked they popup (like LightBox) but there is only a “Close X” and no “Next” or “Prev” buttons. I tried to install another Lightbox plugin and when I did that I got one set on top of another. Surprisingly when I did this the second set (which is from your theme) had the next and prev links in place under the image. Can you help me? Thanks, Dave

themeskingdom

Hi Dave,

Would you be so kind to submit support ticket, since we will need additional information from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

ember7 Purchased

How I choose a theme to use for a client: 1) preview theme thoroughly for features, 2) check reviews, 3) carefully read through comments to gauge the level of support offered by developers. The last item is THE most important item. If I cannot discern whether or not a developer supports the product well, I will not buy.

themeskingdom

Hello,

Support is free with all theme purchases. Support includes assistance with theme installation and setup, CSS modifications and some functionality changes.

Feel free to ask if you have additional questions.

Thank you,
- Djordje

Hello,

I’m having issues with my theme. For some reason the Gallery, Program, Speakers and Slider are not showing up correctly. They were previously working for a year and now they don’t turn up on the menu.

I’m trying to open up a support ticket through ThemeKingdom but apparently a year subscription is needed.

Any help would be appreciated….

themeskingdom

Hello,

Access to support system is free for Theme Forest users. Please follow the steps and links how to create support account.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

ember7 Purchased

Is this theme compatible with Version 4.2.1?

Default-user
ember7 Purchased

That was yesterday. Now is it compatible with WP version 4.2.2??

themeskingdom

Hello,

Yes, Eventor theme is compatible with the latest WordPress release.

Thank you,
- Djordje

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