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159 comments found.

pre purchase question. Is this the 2.0 version? Also is there a way to stop the slide show while the video is playing, as I see if you click on the video in the slider it will rotate to the next slide before the video is done playing?

Hello,

Yes, version available on Theme Forest is 2.0, or to be more precise 2.3.1
If you are using “Revolution Slider” (which is included with the theme), you can set it to stop slideshow while playing video.

Thank you,
- Djordje

Hi, I purchased this theme and registered an account on Themes Kindom. Could you please send me the Demo file as soon as possible? Thanks. I really like the theme but I dont’t understand why we have to register on Themes Kindom to get the Demo file.

Hello,

Themes Kingdom account is required in order to submit support tickets, and get dedicated support. With Themes Kingdom account you have access to demo files, as well as some freebies. :)

You can download demo file for “Eventor” theme from here: http://www.themeskingdom.com/xml/eventor.xml

Demo for “Revolution Slider” is available at: http://www.themeskingdom.com/xml/eventor-slider.zip

Instructions how to import demo content: http://www.themeskingdom.com/knowledge-base/import-demo-content

Thank you,
- Djordje

Hello,

We purchased the Eventor theme few days ago. While we are fixing the theme to work the way we want unfortunately the call to action at homepage as well as the program and speakers box and sponsors carousel are not yet shown.

Note that: we are using WordPress V 4.1.1 can it be due to compatibility issues? because we enabled all options under Eventor > Homepage

Thanks.

Hello,

I have replied to your original message.

Thank you,
- Djordje

Thanks, it worked well…thumbs up.

HI, nice theme, may I know is it possible for visitors to register event on this theme? Something like event listing (Pay or free). Because I cannot see in theme tabs which visitors can do this.Thanks

Hello,

For integrating such a feature you will need to build custom registration form using third party plugin, like Ninja Forms or Contact Form 7 if you need something simple.

Thank you,
- Djordje

I am taking over this theme / website and am having some issues. I just updated the theme and i’m having some formatting issues that i cant seem to resolve. How is the best way to get some help with it? www.wilc2015.com

Hello,

Please submit official support ticket, since we will need additional details from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Installed the theme and am unable to get it working correctly. Opened a ticket and have not heard back. How soon should I hear back…

Getting errors like this in Dashboard…

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/eventor/style.css/style.css) is not within the allowed path(s): (C:\Inetpub\vhosts\/justusproductions.com\;C:\Windows\Temp\) in C:\inetpub\vhosts\justusproductions.com\development\wordpress\wp-includes\class-wp-theme.php on line 217

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/C:\inetpub\vhosts\justusproductions.com\development\wordpress/wp-content/themes/eventor/style.css) is not within the allowed path(s): (C:\Inetpub\vhosts\/justusproductions.com\;C:\Windows\Temp\) in C:\inetpub\vhosts\justusproductions.com\development\wordpress\wp-includes\class-wp-theme.php on line 219

Hello,

I have replied to your original ticket.

Thank you,
- Djordje

About Plugins…

What Plugins did you use in the preview demo… in particular the Social Links and the Home Ticket Box (with calendar countdown)?

Hello,

We are not using any special plugin for our demo. Only plugins that are already bundled with the theme – Shortcodes and Revolution Slider.

I’m guessing that call to action box is not appearing on your site. Please make sure that theme reading settings are set to the latest post, and not static page. Login into WordPress admin panel and got Settings -> Reading. Set theme to read latest post, and save changes. After that go to Eventor -> General Options. Enable Call to action area, and set count down timer, as well as other options. Save changes.

Thank you,
- Djordje

Can’t do much until I fix my warnings and errors in Deshboard.

Hello,

I have replied to your original ticket.

Thank you,
- Djordje

I’m having an issue with the images in a WordPress gallery. When clicked they popup (like LightBox) but there is only a “Close X” and no “Next” or “Prev” buttons. I tried to install another Lightbox plugin and when I did that I got one set on top of another. Surprisingly when I did this the second set (which is from your theme) had the next and prev links in place under the image. Can you help me? Thanks, Dave

Hi Dave,

Would you be so kind to submit support ticket, since we will need additional information from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

How I choose a theme to use for a client: 1) preview theme thoroughly for features, 2) check reviews, 3) carefully read through comments to gauge the level of support offered by developers. The last item is THE most important item. If I cannot discern whether or not a developer supports the product well, I will not buy.

Hello,

Support is free with all theme purchases. Support includes assistance with theme installation and setup, CSS modifications and some functionality changes.

Feel free to ask if you have additional questions.

Thank you,
- Djordje

Hello,

I’m having issues with my theme. For some reason the Gallery, Program, Speakers and Slider are not showing up correctly. They were previously working for a year and now they don’t turn up on the menu.

I’m trying to open up a support ticket through ThemeKingdom but apparently a year subscription is needed.

Any help would be appreciated….

Hello,

Access to support system is free for Theme Forest users. Please follow the steps and links how to create support account.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

ember7

ember7 Purchased

Is this theme compatible with Version 4.2.1?

ember7

ember7 Purchased

That was yesterday. Now is it compatible with WP version 4.2.2??

Hello,

Yes, Eventor theme is compatible with the latest WordPress release.

Thank you,
- Djordje

Hi Team, this is a pre-sales question. We have a park venue and we would like to have our visitors to register in order to come for a day-visit in our park. Is this theme suitable for that purpose ?

Hello,

By default, Eventor theme don’t have any form which will allow you to collect visitors data. There is no registration form for attendants, but I believe that it can be built with some third-party plugin, like Contact Form 7 or similar.

Thank you,
- Djordje

How is it possible that the speakers are not being shown in alphabetical order?

Hello,

Would you be so kind to submit support ticket, so I can take a look what’s going on and suggest code change?

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi, I am about to purchase this theme, and i have some questions. First of all, as i open the site on my mobile phone(LG Optimus G with screen Resolution 768×1280 pixels) i can see some responsive problems. Specifically the contents of the box for buying tickets seems to be wrong positioned. is that ok in the final version of the theme? Concerning the booking system, is it possible to book a ticket within your system or is it just a redirect link?

Secondly, as i want to add a second language in the site, i want to ask if a plugin like qtranslate will be full compatible to posts and pages.

Thank you in advance!

Hello,

Here are the answers to your questions:
1. Q: i can see some responsive problems. Specifically the contents of the box for buying tickets seems to be wrong positioned. is that ok in the final version of the theme?
A: Would you be so kind to provide screenshot, so I can check what’s going on?

2. Q: Concerning the booking system, is it possible to book a ticket within your system or is it just a redirect link?
A: Eventor theme is fully compatible with Tickera WordPress Event Ticketing plugin.

3. Q: i want to add a second language in the site, i want to ask if a plugin like qtranslate will be full compatible to posts and pages.
A: qTranslate and Polylang will allow you to translate theme, but some parts, for example Call to action on the homepage will not be translated. You will need to build custom landing page for second language.

Thank you,
- Djordje

hi this is pre purchase query is this theme comes with the options to register yourself for an event or buy ticket from front end and for admin the back-end for administration ??

Hello,

Eventor theme is fully compatible with Tickera – WordPress Event Ticketing plugin which allows you to sell tickets without commission.

Thank you,
- Djordje

Hi, I went to login to Themes Kingdom to download the demo content xml file, but was locked out due to too many login attempts. Now I can’t get back to the main login screen. Can you release the lock on my account so that I can login?

Hello,

I’m sorry for the inconvenience. Your lockout will be automatically released after 15 minutes. After that please reset your password using link under login form.
Before logging, please delete browser cookies.

Thank you,
- Djordje

Hello, i need to download the plug-ins and, dummy content, but i cant login, always get 404 error or something, how can i login in the THemes Kingdom to download that stuff?

I get the dummy content here (in other comments, but dont work that’s why i asking here, i try to look solution but dont find, sorry)

Hello,

I’m sorry for late reply. Would you be so kind to submit support ticket, so I can check what’s going on?

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Purchased this theme a few days ago. I just started adapting to my design now and found that the TK shortcodes file is missing. Please can you help with it? My purchase code is a2808a50-9373-4ceb-a36c-5fbd1b150e8c.

And email is deefaks@gmail.com

Thanks

Dele

Hi Dele,

Please submit official support ticket, since I will need additional details from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Everything is working fine, but suddenly the counter stopped working. Is there an update I’m missing?

Nevermind! I fixed it. Thanks anyways.

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