132 comments found

Brand new WP user and I just downloaded the Eventor theme to my new WP site. Is there documentation on setting up the Eventor theme (such as the widgets and plugins necessary and steps to take to make it look like the live preview? Basically just wondering where to start, help!

themeskingdom

Hello,

You can find documentation for the theme in documentation folder. If you have any questions please open new ticket over at our support system and our knights will be happy to help you :) To create new account with your purchase code follow the links below.

Create an AccountHow to find “Item Purchase Code”?

Hi, I am very interested in the theme. Can I ask does the theme includes the ‘Tickera’ plugin? Or I need to buy it separately? It seems like it is not free.

themeskingdom

Hello,

Tickera is separate system that you will need to purchase separately. This theme is tested and working with Tickera plugin.

I was hoping when I installed the Eventor – Event Management WordPress Theme it would be set up like the demo rather than having to start from scratch and try to figure this thing out. How can I make that happen?

I think I’ve figured out most of the Theme EXCEPT the Logo header and footer. I’ve uploaded a new logo at 400×400 using the Eventor General Options tab but it is being shrunk to the original logo size. The General Options Page says, “JPEG, GIF or PNG image, 400×400px recommended, up to 500KB” but the template doesn’t appear to adapt to the new size.

themeskingdom

Hello. Thanks for purchasing one of our themes. Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue. To create new account with your purchase code follow the links below.

Create an AccountHow to find “Item Purchase Code”?

Default-user

Envato Support got back to me and suggested I leave a comment here for the author of the theme… I feel like I’m getting the runaround.

themeskingdom

Did you created account following the links left in previous post? You need to create account on Themes Kingdom support system and after submitting new ticket our support team will help you with the issue.

abierly Purchased

Can’t I file a support ticket via themeforest? I have to file support tickets through ThemeKingdom for $29 a year?

themeskingdom

To register support account please follow these easy steps:

Find your ThemeForest purchase code (found in your license certificate) – http://www.themeskingdom.com/themes-documentation/how-to-find-item-purchase-code/ Create an FREE Account – http://www.themeskingdom.com/themeforest-membership/

Theme support is offered to verified customers by support system only.

abierly Purchased

HELP ! Where is the documentation? I can’t seem to find it in any of the folders I downloaded from ThemeForest.

themeskingdom

Hello,

Go to documentation folder you got with the theme package and carefully read the documentation.txt For any further question please open new ticket on our support system. To create new account follow the links below:

Create an AccountHow to find “Item Purchase Code”?

Hey couple of pre-purchase questions:

1. Does your theme include a demo XML file?

2. Can I link the ‘Buy Ticket’ button on the homepage to Paypal or some other payment system rather than Tickera?

3. Can I change the colors of the social networking icons in the header (they look a bit too dark when changing the header color to blue for instance).

Thanks for taking the time to answer, it’s a great looking theme and I’m hoping it will work for my needs :)

themeskingdom

Hello and thanks for your comment :)

1. You can ask for demo content on our support system after the purchase 2. Buy Tickets button text and link can be changed from admin section 3. There is no option to change the colors of social icons from admin section but our support team can help you in making those changes

Kind Regards.

Hello! Why here only version 1.1.1 (13.06.2012), where on your website latest version 1.4.1 available on 02 November 2012 – So, how to get latest version? from where to download it? Thanks themes kingdom team for your support and great theme!!

themeskingdom

Hello,

We just forgot to update changelog :) You can go to your Downloads tab and redownload the theme to get the latest version

From where – it version Version 1.1.1 (13.06.2012) -how I will know it latest version?

themeskingdom

When you log in to your themeforest account hover over your name on top right and go to Downloads, from there you can download the theme again and you will have the latest version.

We release updates on here and themeskingdom at the same time, here it takes some time to goes through review but it’s available for download later the same day

Roksbe Purchased

Your support site is currently down for updates;

By any chance has anybody else had issues with the widgets getting ‘stuck’? When you try to put one in, or move one around, they get stuck and nothing happens. Some sort of weird glitch.

Any ideas?

themeskingdom

Hi,

We are currently in process of releasing new themes kingdom site, that’s why you can’t access support. Will be back in few hours :)

In the mean time, which version of the theme are you using? Older version of the theme is not compatible with WordPress 3.5 so you will need to install latest version, you can download it from themeforest.

Roksbe Purchased

That’s probably the problem! I hadn’t updated – Thanks, I’ll check it now

jmbadia Purchased

I couldn’t use the sponsors option so I was trying to see the documentation but it’s not online. Can you help me?

Hi,

I need assistance with your blog page template not allowing to have the right sidebar widget available. The sidebar for the page template seem to be fine. It’s the Blog/Post page that will not allow for the right sidebar to appear. Please help soon!

Thanks, Dee

themeskingdom

Support


Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

How to register support account?

The documentation file is not in the documentation folder. Where can I get this file from? All themes I have purchased in the past have a documentation folder by default.

themeskingdom

You can find the documentation here http://www.themeskingdom.com/docs/eventor/

Hey there!

Quick question: Is it easy to implement Facebook comments to this theme? If I purchase, can you advise how to do so?

Also, any plans to make it responsive?

Thanks, look forward to purchasing your theme!

Hi,

1. I am having trouble adding twitter into the homepage, not the sidebar. This is the code I am putting in into the html side but it is not showing any of my tweets. This is what shows instead of the tweets: http://worldentertainment.ca/

Tweets by @EventConnectio1 <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=”//platform.twitter.com/widgets.js”;fjs.parentNode.insertBefore(js,fjs);}}(document,”script”,”twitter-wjs”);</script>

2. I chose custom sidebars, but how do I choose the sidebars on each page? There is no option. Which other sidebars are there?

Thanks Thomas

Hi,

the Theme looks great but wondering why the errors others are complaining aren’t solved.

Like mythicalj I also have troubles with the logo. The header Logo and Footer logo are resized to the original size of the theme. Also when 400×400 is used the Logo is to small to see. Please have a look to this problem, I don’t think it’s worht a trouble tickets as more people have the same problem.

The documentation folder is emty, only a simple txt file with no instructions.

Can you please fix these problems?

Many thanks, Oscar

themeskingdom

Hi Oscar,

Logo holder size can be easily changed, you can find solution on our support system or just open new ticket and our support team will give you instructions on how to make the change.

Theme documentation can be found here.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Can I change buy tickets to register for event? for a free event?

themeskingdom

Hello and thanks for your comment. Yes, you can change the text and url of the button directly from admin section

Could you please provide sample content for this theme like in the demo?

themeskingdom

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Pre-Sale Question: I don’t see any info on the slider. Is there an option for a full-width slider?

themeskingdom

Hello and thanks for your comment. Unfortunately there is no option to use full width slider in this theme but with just a little bit of modifications to the theme files this could be accomplished.

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