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I really like this theme, however I was wondering if I would be able to add a Donation tab? If so, How would I do it?
If you purchased theme, please submit a ticket at our website http://www.themeskingdom.com/contact/ and will take a look at your request.
Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue
To register support account please follow these easy steps:
Find your ThemeForest purchase code/licence key
Create an FREE Account
Theme support is offered to verified customers by support system only.
I am interested in purchasing this theme.
Does it give the option to replace the speakers with the blog roll on the home page?
Speakers by default can not be replaced with blog roll. After you purchase the theme, we can customize theme according to your needs.
I don’t know what’s going on, but seems like a huge bug in the speakers page here: http://durftevragenfestival.nl/?page_id=44
We haven’t done anything with the code there.
Not too happy with customer service. 3 days have gone by while my event takes place next week. Now I need to set up a new ticket while this is a bug in your code.
Please send me your issue id to firstname.lastname@example.org and I will take a look at your issue.
Hmm, it gets even worse when selecting a category… http://durftevragenfestival.nl/?page_id=44
Is there a way to change the order of speakers manually?
Something happened and now all I get is a 404 error no matter that I do. I cannot even get my Wordpress dashboard to work! What happened?!
It’s telling me that Support is only for paid members… I did pay for this theme so I am confused as to why I cannot get support.
I wrote am email to support and still have not gotten an answer. My website is still showing a 404 error and so is my wordpress homepage. Help!!
What’s your ticket ID, or can you forward your email to email@example.com ?
I am thinking about buying this theme.
1) Does it work on mobile devices ok? Like Phones and Ipads?
2) Is it possible to put use a background image rather than just plain colours?
Here are the answers:
1. Q: Does it work on mobile devices ok? Like Phones and Ipads?
A: Eventor is not responsive theme, but it will look good on most smartphones and tablets.
2. Q: Is it possible to put use a background image rather than just plain colours?
A: Yes, with few tweaks in style.css file.
Does this theme include the Tickera plugin?
No, this theme does not include Tickera plugin. However, “Eventor” theme have option for tickets purchase.
Hi, is there a .xml file to import content? I can’t find it in the main zip file. Thanks!
Right now we are sending demo content on request.
Please open a new ticket over there and Themes Kingdom support team will take a look at your issue
Your add account feature is giving me a 404 error on your support site. This means I am unable to create an account and unable to submit a ticket. Please fix it asap, I need a support ticket answered asap and I cant even submit one to you. Please respond asap.
We received your tickets and answered on them.
Please -somewhere… indicate what size the images should be for the slider. Please.
“Eventor” slider dimensions are 980×363px.
Your create an account link takes me to a 404 – There are no instructions on suitable sizes for sliders and the logo gets squashed. if I cannot open an account for help what can I do but return the product for a refund. Come on giys your support is almost as bad as your instructions for use – It’s such a nice product but youa re letting your business down by these issues. Just tell us on here what the issue is with the logo sizes instead of messing us around.
Could someone update the versioning information for this theme? I have received information that there have been 2 updates recently for this theme, but I do not know what is updated. I also do not know where to find it on theme kingdoms website. Halp?
You can check the log for the changes in the updates by going to your dashboard on themes kingdom
Let us know if you need more help
Ok, I didn’t see this theme on the list. Also, the change log does not appear in the themes page on your website. Maybe there wasn’t actually an update for this theme?
All change log is listed under “Log” icon, near download theme icon.
However, here is the changelog for Eventor 1.9.2:
-twitter widget update
In this update we fixed issue with Twitter API 1.1 . Please note that if you are updating theme via FTP you will need to create directory ‘twitter’ inside directory ‘scirpt’. In this directory you should put TwitterAPIExchange.php file. All other files should be placed in noted directories.
Perfect! Thanks a ton. You guys rock!
Hi there, I could really some help getting my site set up properly. I sent a ticket on the website but haven’t had a reply yet.
Firstly I can’t see how to get the program schedule up there as on your example.
Secondly, I can’t get the page used on ‘Home Content’ to display in colums correctly, it’s just putting one column directly below the other.
Also the widget area is not working at all, seems to be a bug whenever I try to activate a widget.
Thank you for submitting your request. We will answer on your request as soon as possible.
Same as Neil above – Widget area is totally borked. Not working at all.
Will you update this theme to be responsive as your other themes seem to be? I would love to purchase but that’s a need.
We are working on Eventor 2.0 which will be released soon. I’ll drop you a line on Monday will Eventor 2.0 be responsive or not.
I’ve bought the theme and when I install the theme I encouter the 500 internal server error. Did a fresh install en when i install theme via uploading the zip it still gets the same error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please submit official ticket, since we will need your FTP and Wordpress admin credentials.
allready fixed it. Had something to do with the .htaccess. Wrote a fresh one and now it works!
Glad to hear that everything is fine now!
I am using Eventor version 1.9 and would like to know how can I upgrade to the latest version. Wordpress does not pickup any updates on the theme. I will appreciate your help.
Thank you in advance.
Please submit official ticket, since we will need additional details from you.
I need some help with the logo as many before me have done as well. I tried clicking on the links you had posted that redirect to the Themes Kingdom page except that I get a 404. This is awful service and you should really take care of your customers.
Anyways I want to know why my logo is getting squished, how I could remove the sponsors, and how to remove the little lines between the pages in the menu. Thanks.
Please submit official ticket, and we will take a look at your issue.
Do you guys have an XML file with dummy content that I can upload to make the site look like your demo?
Demo file should be available together with instructions in ‘Demo content’ directory in the main theme package.
However if this directory is missing from some reason, you can always download demo content from http://www.themeskingdom.com/xml/eventor.xml . Instructions how to import demo are available at: http://www.themeskingdom.com/knowledge-base/import-demo-content/
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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This item is licensed 100% GPL.