132 comments found

To better clarify my last post…I did previously register an account with Themes Kingdom, and I did verify my license code, etc. (or at least it gave me a screenshot saying I did), and it still would not let me submit a support ticket.

Thanks!

themeskingdom

Hello,

I have answered on your previous comment: http://themeforest.net/author_dashboard#comment_5174143

Thank you,
- Djordje

To better clarify my last post…I did previously register an account with Themes Kingdom, and I did verify my license code, etc. (or at least it gave me a screenshot saying I did), and it still would not let me submit a support ticket.

Thanks!

themeskingdom

Hello,

I have answered on your previous comment: http://themeforest.net/author_dashboard#comment_5174143

Thank you,
- Djordje

To better clarify my last post…I did previously register an account with Themes Kingdom, and I did verify my license code, etc. (or at least it gave me a screenshot saying I did), and it still would not let me submit a support ticket.

Thanks!

themeskingdom

Hello,

I have answered on your previous comment: http://themeforest.net/author_dashboard#comment_5174143

Thank you,
- Djordje

Norene Purchased

Hello

I cannot seem to access the file that Envato sent that will enable me to get my Licence Cert Number. I purchased the Eventor theme a few months ago. I need support with the Programs on the Home page. No matter what I do, when I add new information it will not display them. My web design guy did one month but now none of us can add next month program details despite trying everything. I need support/direction this ASAP. My information is: Norene Sheehan (info@blue-stockingsalon.com). Please advise.

themeskingdom

Hello,

I sent you email with the details.

Thank you, - Djordje

THIS THEME IS A PIECE OF SHIT. IT DOES NOT WORK AS DESCRIBED AND THIS PROVIDER DOES NOT PROVIDE SUPPORT FOR HIS WORK. HE RESPONDS WITH A BULL SHIT EXCUSE THAT HE NEEDS TO VERIFY YOU BOUGHT HIS THEME. WHEN YOU DO YOU NEVER HEAR FROM HIM AGAIN. WARNING!!!! DO NOT BUY FROM THIS GUY

Default-user

I WANT MY MONEY BACK

themeskingdom

Hi Bryan,

All our support is handled through official support system and support is free for all our users. In order to resolve issue, we request from our users as much as possible details in order to faster resolve the issue.

Theme is tested and approved by ThemeForest official staff members.

For more details about the theme, please email me and I will check what’s happening.

Thank you,
- Djordje

My developers fixed the theme, the image crop was set to 98 and so the slider had the same issue and the firefox.css file was incorrect for full with.

themeskingdom

Hi Bryan,

I’m glad to hear that you have resolved the issue with slider. Our support is currently not available during weekend. I’m sorry for delay.

Please let me know if you need additional assistance.

Thank you,
- Djordje

Is there a way to make the sponsors run automatically (as a slider) or to make the order random. Now we are afraid that sponsors will complain because they are not visible without clicking next/prev

themeskingdom

Hello,

Please submit official support ticket, and we will provide you instructions how to randomize sponsors and autoplay sponsors slider.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Awesome theme!

I wonder how much customizable is? I mean I can change the colors (that grey) and make smaller that slider (photo)

themeskingdom

Hello,

Many things can be customized through theme customization panel like body color, footer color, links color etc. http://i.imgur.com/YsVtAO7.png

Some minor elements must be customized through style.css .

After purchase you will receive access to our support system, and our support agents will gladly assist you to customize the theme.

Thank you,
- Djordje

good afternoon!

I wonder if this theme works in wordpres 3.8.1?

I await response to make the purchase.

Thank you!

themeskingdom

Hello,

“Eventor” is fully compatible with Wordpress 3.8.1 . All our themes are fully tested and compatible with the latest Wordpress release.

Thank you,
- Djordje

good afternoon!

I wonder if this theme works in wordpres 3.8.1?

I await response to make the purchase.

Thank you!

themeskingdom

Hello,

“Eventor” is fully compatible with Wordpress 3.8.1 . All our themes are fully tested and compatible with the latest Wordpress release.

Thank you,
- Djordje

Can this be linked to an event on Eventbrite for payment?

themeskingdom

Hello,

You can link call to action button to any desired location. So, tickets and payment will be handled through third party service.

Thank you,
- Djordje

Hi, I’ve recently purchased this theme and I need the sample content.

I cannot seem to find my Purchase Code since the Envato UI has changed and the method mentioned on the Themes Kingdom does not apply any more.

Let me know how I can find my purchase code. Or alternatively, if it is possible to email me the files at karanm2000@gmail.com

Thank You.

themeskingdom

Hello,

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Article related to ThemeForest users is updated.

Thank you,
- Djordje

Hello!

I would like to purchase this theme (http://themeforest.net/item/eventor-event-management-wordpress-theme/full_screen_preview/2437242?ref=athemez), but i cannot find one information.

Is there a possibility of changing a color of background and graphics of this theme?

Thank You.

themeskingdom

Hello,

“Eventor” theme can be customized pretty easily. It comes with customization panel which allows you to change theme colors. However, some elements must be changed through CSS.

After purchase you will gain access to our support system and our support agents will help you to customize the theme.

Thank you,
- Djordje

Hi i was interested in this theme. But i had a query. From what i can see, the theme only has a single major event running at any time. Can we add multiple events, having the same or different dates for the viewer to register on at the same time ?

themeskingdom

Hello,

“Eventor” theme is for single-event promotion. It can be used for multiple events, but with some limitations. My suggestion is to create landing page, which will lead to multiple, different “Eventors” for different events.

Thank you,
- Djordje

will this theme comes with demo dummy contents to setup it more easily? what items the theme contains? your product description is incomplete (respect to other TF themes)

themeskingdom

Hello,

After theme purchase you will gain access to our support system, and we will send you demo content together with instructions how to import it.

Can you tell me what do you mean under “what items the theme contains?”

Thank you,
- Djordje

Does this support video? Is there a registration button/form?

themeskingdom

Hello,

“Eventor” theme supports video post format type. This post format can be used on blog page and for single posts.

For registration, you will need to use third-party solution, or to using embed code embed custom registration form.

Thank you,
- Djordje

I can not find where to go to your support page. I am lead to a page to buy something else from themes kingdom.

My issue is that there is no icon above my text boxes to insert your shortcodes. If you click the button that reads “shortcodes” it is set up to only insert marketing for Mojo Themes.

lareeadair

When will the shortcodes be fixed?

lareeadair

HELLLLLLLLLLLLLO??

themeskingdom

Hello,

I see that you didn’t click on second URL. OK, lets go this way: please first obtain your licence key. Instructions how to get licence key are here: http://www.themeskingdom.com/knowledge-base/how-to-find-your-themeforest-item-purchase-code/

After you get licence key, go to this link: http://www.themeskingdom.com/envato-users-registration/ and fill in form. You will see that there is field “Envato (ThemeForest) Purchase key”. Submit form. That’s it.

So, again, please follow the instructions from the comment and you will create support account.

Regarding your questions:
1. Q: HOW to arrange the Sponsors so it makes sense
A: Sponsors are ordered in the way how you enter them. Order of sponsors can be changed with some query modification.

2. Q:When will the shortcodes be fixed?
A: Fix should be released during next two weeks. After creating support account you will get instructions how to use shortcodes without the button.

Thank you,
- Djordje

Hi, great theme.

I juste have one question. I’ve changed the order of the dates on the program schedule on _program.php but in this section the “events” appears in the wrong chronology. It starts by 9pm, then 6pm, then 5am. How can I inverse this ?

Thank you. Lili

themeskingdom

Hi Lili,

Please submit official support ticket since we will need additional information from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi can the slider move automatically on homepage!

Thanks.

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Just want to say this is a great theme, and most of all, great support!! Well done guys!! Keep up the great work :)

themeskingdom

Hello,

I’m glad to hear that you are satisfied with our theme and services! :)

Thank you,
- Djordje

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