An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by dhsign
Additional information from dhsign:
If you have any problem with any of our items feel free to contact us.Support for our items includes:
- Responding to questions or problems regarding the item and its features within 24 hours (normally it’s within 6 to 8 hours)
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Small customizations of the templates
- Installation services
Note: all of the above services are for free and no additional charges will be applied!Item support does not include:
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.
|Created||11 December 13|
|Last Update||29 April 14|
|Compatible Browsers||IE8, IE9, IE10, IE11, Firefox, Safari, Opera, Chrome|
|Software Version||Joomla 3.3.x, Joomla 3.2.x, Joomla 3.1.x, Joomla 3.0.3, Joomla 3.0.2, Joomla 2.5.x, Joomla 2.5.11, Joomla 2.5.9, Joomla 2.5.8, Joomla 2.5.7, Joomla 2.5.5, Joomla 2.5|
|Compatible With||Bootstrap 2.3.x, Bootstrap 2.2.2, Bootstrap 2.2.1|
|ThemeForest Files Included||Layered PSD, PHP Files, HTML Files, CSS Files, JS Files|
|Tags||blog, car, conference, event, exhibition, expo, joomla, layout builder, speakers, sponsor, sport, unlimited colors, winter|