72 comments found

Hi, Is it possible to have a video and images in the same slider on the portfolio page? Many Thanks

UDTHEMES

Hi carlsburg11,

Thank you for your interest in Everest.

The homepage slider only supports images, not videos.

Best,

Default-user

thanks for your reply. Sorry I meant only the slider on the portfolio pages, not the homepage. Can i place a video and some images together in the same slide on these pages? Many thanks

UDTHEMES

Hi carlsburg11,

Thank you for clarifying.

As with the homepage slider projects sliders only support images, not videos.

Best,

Page 24 of your documentation states “Set page layout to ‘Full-Width-Slider’.

But the theme doesn’t have ‘Full-Width-Slider’ in the page template dropdown?

UDTHEMES

Hi andrewwright27,

Please refer to our updated and improved online documentation for Everest, found here: http://docs.udthemes.com/everest/wordpress.

“Full-Width-Slider” is meant to be “Featured Slider”. You’ll then need to set the page layout to “Full-width Slider”.

Let us know if you get it working.

Best,

Hi, great theme! One question… Is it possible to have a custom overlay option? In every project, may i have a different icon or logo over the thumb? Thanks Cheers Dan

dapdoesthis

and… is it possible to change the filter portfolio with a dynamic group? Like this http://mazeofminds.com/demo/filterable-portfolio/

UDTHEMES

Hi dapdoesthis,

Thank you for contacting us.

You can choose to either have a different caption for each overlay or a single logo.

To add a filter function to the portfolio the theme would need to be customized. We have a paid customization service that could take care of this for you. Let me know if this is of interest, if so, shoot an email to info@udthemes.com with your request and we’ll take it from there.

Best,

hi!

we are using WordPress 3.9 and the Everset them will no longer upload any media via the wordpress editor. if you click the button, it simply does nothing. i have tried on MAC and PC and in Firefox, Safari, and IE – the issue persists on both comps and in every browser.

can you please let us know what we can do to get this working again?

UDTHEMES

Hi abramarketing,

Thank you for contacting us.

Please update to version 1.4 of Everest WordPress as this version addresses this issue.

Best,

Default-user

awesome, thank you so much!

Hello, I bought this theme few months ago, I had some weird contacts throught the form and so I would like to add a captcha to avoid them. Is there a way to do it?

UDTHEMES

Hi there,

Thank you for contacting us.

The contact form comes honeypot spam prevention by default, but you can of course install additional plugins for spam prevention. Drop us a mail at info@udthemes.com and we’ll help you out.

Best,

Hi!

We updated our theme last week to fix the media uploader issue, and we just realized that since the update, the drop down menus are no longer working:

http://girlsincnsv.org/

This is happening on multiple computers, MAC & PC, IE, Firefox, Chrome, and Safari.

Can you let us know how to get this fixed?

Thank you!

UDTHEMES

Hi abramarketing,

That sounds very strange. Do you have any plugins enabled or have you possibly made any changes to the theme?

Send us an email at info@udthemes.com with your information and we’d be happy to take a look at it for you.

Best Regards,

Default-user

hi!

This site actually only has 3 plugins running – “Contact Form 7”, “Really Simple CAPTCHA”, and “WordPress Importer”.

I’ll email the info, thank u so much!

anime_t Purchased

css editor seems that is not working…:(

anime_t
anime_t Purchased

Option Panel’s CSS Editor i mean…

UDTHEMES

Hi anime_t,

Thanks for getting in touch.

Could you please clarify what about it that isn’t working for you? Please join us in our Support Forum at http://support.udthemes.com/ or send us an email and we’ll be happy to help you.

Best Regards,

Hello, do 1.4 support wordpress 4.0?

UDTHEMES

Hi 1989tako,

Yes, both version 1.4 and the just released 1.5 are compatible with WordPress 4.0.

Best Regards,

hi

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

??

UDTHEMES

Hi 1989tako,

Thank you for contacting us.

You are getting this error because the wrong folder was installed. What you’ll need to do is to uzip the folder you downloaded from ThemeForest, open it and look for a zip folder called everest.zip; this is the folder that you’ll need to upload in WordPress.

Let us know if we can assist you further.

Best,

Nice Theme. Well done!

I’d like to ad a link within the shortcode [image] so that the image is linked to a certain page. How do I this? I know how to link via [button] but I’d like to see the image been linked aswell.

Default-user

Thank you. I allready try to use the link attribute but it seems like the caption is overlaying the link. If div ‘centered-caption-wrapper’ is removed than the link of the image shows up. I tested this in Firebug.

I’d like to use the caption AND the link of the image. Any idea how to solve this?

UDTHEMES

Hi Akimosan,

Thanks for letting us know. That is indeed a bug you have discovered. Please add the following to the CSS Editor in Foundry and that should take care of it.

.linked-display-image { z-index:1; }

Please let us know if that works for you or if you have any other questions.

Note: This will be fixed in the next update.

Best Regards,

Default-user

Thank you! That works.

Hi!

A few months ago we had an issue where our main navigation drop-down menu’s stopped working. You sent us a them upgraded at the time and this fixed the issue. Today I noticed that the same main navigation drop-downs are not working in Safari. They work in Firefox and IE:

http://girlsincnsv.org/

- Latest version of Safari on PC

Can you please let us know if there is a fix?

Thank you so much!

UDTHEMES

Hi abramarketing,

Thank you for contacting us.

Unfortunately Apple discontinued safari for PC about two years ago. Hence; we no longer provide support for this browser since it has been discontinued and no one uses it anymore.

Best,

I’m trying to create the font page slider, but it is very different from your demo theme. How can I do that? I’ve already checked the Manual PDF. Fisrt I create a Slider page, than I put the slider tag in the front page, but none of the options show me the slider at full page like yours. What is the Style field for? Could you please help me? Thanks

UDTHEMES

Hi lifeboards,

Thank you for contacting us.

Please refer to the this section of the online documentation which explains how to set up the frontpage slider. Should you still have issues please shoot and email to info@udthemes.com with a link to your site and explain the issue you are facing and we’ll help you by email.

Best,

Default-user

Works great! I was doing it in the wrong way :) One last thing, Pics are looking with a kind of grid. I prefer it clean like demo homepage. Could you please help me? Check this out www.lifeboards.com.br Thanks a lot!

UDTHEMES

Hi lifeboards,

Glad to hear you got it working.

If you are referring to the overlay pattern, you can turn it off by going Foundry > Colors > Full Width Slider and setting “Use Overlay Pattern” to “Off”.

Best,

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