Discussion on Evolve - MultiPurpose, Creative Drupal Theme

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149 comments found.

branram

branram Purchased

Where do we go to alter/configure the contact form on the contact page? The form doesn’t seem to be a block and it’s not listed under the webforms…

Hi Branram,

We are using default contact module of Drupal for contact page. You can reconfig it by go Structure => Contact form in Admin toolbar.

Thank you.

branram

branram Purchased

I have been trying to get support to fix issues with this theme for over 3 days and no one has responded in your support system. Can someone please respond??? I’m trying to launch this site but I am waiting on fixes to your theme.

Hello,

Sorry about support delay, Can you give me your ticket ID?

Thank you.

Tickets 2159, 2379, 2378, and 2353. Nearly 2 weeks now…

Hi branram,

We are sorry for late reply. We just checked and replied you already, please check and let us know if still there is any issue with the theme.

Thanks!

I never write cranky support comments. But I’m quite frustrated with this theme. I’m not a noob to installing themes, I’ve done it on Wordpress numerous times. This is my first foray into Drupal, and I figured I would add a nice theme as I have had great experience in the past buying themes here at themeforest.com. This theme however is quite labor intensive to get installed, and configured. I’ve got it installed and stable finally, but it took me numerous tries. Their documentation is incomplete and I would guess it is more specific to those who want to install a demo of their site. If you just want to theme a site that already has drupal setup then you will have a struggle unless you are a drupal wiz, which I am not. (yet) The support forum they have asks you to create an account, which I did, but never received the email for login. I hit the send me a password reset a few times, never got anything. Reading through their support forums as well as the forum here is chock full of “send me your admin login info and we will fix it” responses. I’m not comfortable with that, I’m kind of a self help kinda girl, plus it helps me learn if I have to work through it myself. I’m basically at the point now where I’ve invested several days in this theme setup, do I abandon it and go back to something I know? Or do I continue on and try to get my $48 out of it…..As lovely as this theme is, and chock full of pre-made pages and such, if you aren’t going to do the full demo install you have a hard road ahead of you.

Hello Tansie,

Did you check the spam box for register confirm email? Or could you please email with what email you have used to register account on our support system, so we can check and help to to active your account.

Thank you.

Hi,

I transferred the theme to new server and the button shortcode is missing. As far as I can see, this is the only one. Any ideas why this happen?

Cheers Olaf

Hello Olaf,

Can you create a ticket support with your site info? We will help to check with problem. http://support.drupalexp.com

Thank you.

Hi. When viewed with Chrome or Safari (both from MAC) the scrolling is really laggy (it is not fluid as it is with FF for example) Have you experienced it? Is there a solution? Thxs

Hello,

Please go to theme settings page, click on Basic tab and set “Enable SmoothScroll” to “No”.

Thank you.

We have found the Evolve theme to be very well thought out and flexible. Also DrupalExp support been excellent.

Hi,

Thank you for your kind words, We really appreciate it. :)

Installed theme and logged out. But unable to login again.. giving error “Sorry, unrecognized username or password. Have you forgotten your password?” can you help me. If purchase ID required for answering here. Please let me know. I need to take info from client and able to update you.

Hello,

Did you try to use “forget password” feature?

Hello,

I would like to do some questions:

1º Page Builder allows multi-language? 2º With Page Builder i can choose views, block, etc like contexts? 3º Portfolio allows video? And portfolio is a view?

I am thinking to buy theme.

Please answer me urgently. Thanks. Best Regards, Sérgio Costa

Hello,

Thank you for your interesting with our theme.

In this theme we support layout builder, not page builder yet. Please see this video to know how it works https://youtu.be/mcGo0A2bfEs

Portfolio is using views and you can easy to embed video.

Thank you.

Hello,

Thanks for answer.

If I wanted to do multi-language with layout builder, it is possible? I am thinking to add 9 languages on theme.

Answer me urgently please. Thank you.

Hi again,

I bought your theme. Now i am with some problemas with your theme. It is impossible translate the blocks. Simply, this option don’t appear. Content types, Taxonomy and Menus is possible to translate.

Can you help me?

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