277 comments found

hi, I am having problems with the template Fatal error: Call to undefined function getDPAnimation() in /public_html/wp-content/themes/evolve/vc_templates/vc_column.php on line 17. Can you help me?

dynamicpress

Yes :).

Which version you use? Best send me yrl and dashboard access on studio@dynamicpress.eu.

Karolina

dynamicpress

I have check your site (BTW upgrade theme and plugins). All works fine.

Cheers

Karolina

A couple things don’t work on site I’m setting up (http://test.ithrconsulting.com/). When i scroll down the page the menu does not hover at the top like on the demo website, I have sticky header turned ON but it isn’t working. Also in the admin the header background colour for individual pages does not work (http://test.ithrconsulting.com/professional-services/), I’ve set header background colour to match the grey of the image but it still loads blue before image loads. Not had any response on support site.

dynamicpress

Hi,

I must check it.Please send me dashboard access on studio@dynamicpress.eu.

I see javascript error on your site. And theme version is not actuall (2.0 latest is 2.3)

Karolina

Can you please tell me what is needed to display the small subtitles to the right of the main menu items under ‘Pages’ like the ones in your demo that say ‘hot’ and ‘new’ with the background color? I see this CSS as the output but I’m uncertain as where to place it:

main-menu .menu-title.hot::after {

background: #EA0808; content: “HOT”; }

dynamicpress

Hi,

Please use one of this classes: - new - hot - popular - top

in field “Custom CSS class for menu item”.

http://dl.dropboxusercontent.com/u/13135859/menu_item_class.jpg

Karolina

Hey there! Love the theme :) Got a question though… Posted it to the support forum; looks like there are a few recent ones that remain unanswered though… Could you take a look at my ‘page template as category view’ question when you get a chance? Thanks in advance!

dynamicpress

Thanks :)

Sorry for delays on support forum. We have a big problem with forum software and we move already support forum to new address (will be published today evening).

For now please send me questions per email on studio@dynamicpress.eu

Karolina

ArroVance

sent an email 11 days ago… could you please reply when you get a chance?

dynamicpress

Sorry,

I have check my email boxes from last two weeks and I don’t found unanswered questions related Evolve theme.

Please resend best with your nick from TF in subject.

Karolina

PS New suport forum https://dynamicpress.ticksy.com already operates more than a week. You can send all questions there too.

Hello! Great work! How do I install the latest system update and how to change the images on Happy Clients? Thank you very much.

Juan Ignacio.

dynamicpress

Hi,

Thanks :).

RE 1 Upgrade.

If you have not edit core theme files you can simply uninstal old version and install new version or override theme files via FTP.

Additionaly you should install newest versions of bundled plugins.

RE 2 I suppose that you mean testimonials carousel. This is carousel displaying slides from slideshow “Happy clients”. You need simply edit each slide in this slideshow.For comfortable editing you should enable Visual Composer for custom post type slide (you can do it in Settings -> Visual Composer).

Karolina

I just updated your theme with the new update and it has totally messed up everything with the new update. I had the site all set up and it was looking beautiful and my client arrives in 5 minutes to see a messed up site!!!!!

this is the 3rd time i have bought your product and until now have been extremely happy with it….why did you have to do such a radical update?????

dynamicpress

I’m glad :)

Default-user

This mix up with the theme upgrade is not my mistake. It appeared automatically in my theme update area in Wordpress.

This means that anyone else with your theme Evolve installed will be receiving the same erroneous upgrade. You are going to be getting a lot of emails/complaints etc unless you get this sorted out with someone at Wordpress or the other Evolve theme company.

Thanks for your help with everything, you have been very responsive. The customer service is impressive!

dynamicpress

Hi,

Thanks for info

I see it in your dashboard.. This is strange . Maybe it is caused by mojothemes plugin ?

I must find solution for it.

Karolina

Hi,

When entering text into the Project details (wyswyg editor) of a portfolio item it filters out html like

or
. I want to have some paragraphs to display the text.

Is there a filter applied to this that i can remove?

Thanks in advance!

Marcellino

dynamicpress

This field indeed don’t save HTML formating. Please write me on studio@dynamicpress.eu i send you patch for this.

Karolina

dynamicpress

Patch send via email. Will be included in next upgrade.

Karolina

activecontent

Karolina,

Thanks for the great support!

Marcellino

I just updated one of my sites to your recent update v 2.4 and on 2 of my websites it went well. On one of them the footer is now missing, the upper padding has disappeared from each row…do you know why this would be?

dynamicpress

Is hard to say what happend without knowledge what versions was ugraded. But from issues description I suppose that one of your pages must be previous in version lower than 2.0.

In fact in this versions was used older built in the theme VC which don’t use actually used in VC row spacing and margins features. In result content created in this version of VC need some editing after upgrade to newer version.

Generally upgrade from v 2.3 to 2.4 can’t caused such effect because in version 2.4 is changed only few lines of code related to theme upgrade notifications nothing else.

Karolina

Default-user

Yes, it was an upgrade from v2.1 so I had to recreate all the footer widgets and play around with adding spacing. All done now though! Thanks for the quick response!

I just did the recent upgrade and now my logo has shrunk. I deleted it and started again in the template options and even though there its around 350px wide, on the site its tiny. Any ideas? Thanks

Default-user
Beewoman Purchased

I used filezilla and uploaded the js_computer to the wpbakery folder in the evolve theme and into the plugins folder under js_composer, I know have a blank white screen! What do I do?

Default-user
Beewoman Purchased

I renamed the folders thinking it was the plugin update issue but I still have a blank screen!

dynamicpress

Hi,

Always no idea whot is your current theme version :( Seems that is problem with plugin update.

Please write me on studio@dynamicpress.eu

Karolina

I had purchase your theme – Evolve – Multipurpose Wordpress Theme version 2.4. However recently client called up to mentioned that theme has got changed and the entire site is messed up .

upon checking i understand somehow a auto update to version 3.1 has cause all this changes in the theme layout.i tried uninstalled the theme and re installed old version of theme, all went well but in the plugin section the visual composer is not getting installed.its giving 403 forbidden error. also after some time theme is automatically getting update to new version. kindly suggest.

dynamicpress

Hi, I have found your email after sending answer above :). It was so as suspected, You have upgraded to Evolve theme from wordpress.org.

Is fixed. More details in email.

Karolina

flipboxmedia

Hi, Still I have the same problem. It’s not been fixed. I could remove and re-install the theme. Then everything is fine, but after sometime, it gets updated automatically. Kindly give me a solution at the earliest.

Thanks

dynamicpress

Did you have install latest version 2.4 ? In this version checking for update from wordpress.org is blocked.

I can’t solve this problem in other way. Ideally will be changed theme name to avoid confuse but I can’t do it because upgrade compatibilty.

Karolina

hjs2k9 Purchased

Hello,

the auto update function crashed the design. Now my website looks terrible and cannot be used. What can I do to return the changes???

Help is urgently needed!

dynamicpress
Hi, Most probably you have upgrade theme to Evolve from https://theme4press.com/evolve-multipurpose-wordpress-theme/

This theme is available on wordpress.org with the same name.

We warned against on theme page: “On wordpress.org appeared theme with the same name. This can cause erroneous information about available updates, head to the theme from wordpress.org. Please be careful and do not make hasty automatic update.”

Please download our lates version Evolve 3.0 from TF and follow Upgrade Instruction.pdf included in theme package

Karolina

Hello, really nice theme, thank you. Please, can you help me with one problem?

After page scroll down, I need change logo in sticky navigation. Not same as main logo.. Do you understand me? Main logo is one type and logo in sticky navigation another.

Thank you so much

Default-user

Email sent, Thank you, thank you, thank you! :)

dynamicpress

Thanks, Please check your email toomorow.

Karolina

dynamicpress

Patch send per email. Have a great day :)

Karolina

BH160005 Purchased

Your template just automatically updated and just hijacked my site! I have all of the default template options on my pages and there is no way to remove theme. How do I fix this and how did this happen?

dynamicpress

Sorry, but I do not feel responsible. I really do not have any influence on that theme registered on wordpresss.org has the same name.

I posted on theme page warning before automatically upgrade of theme ASAP as I detect name conflict.. In the meantime I have published two upgrades which should fix mistaken upgrade warning.

Please note that theme automaticaly update is not common options. In case of premium Themeforest themes only manualy update is right option.

But in any case you can always restore old version of theme. Simply download newest version of them 3.0, Install new theme version and activate.

All should work perfectly.

Cheers

Karolina

Default-user
BH160005 Purchased

Now I have a duplicate menu on one page, the footer was reset. My life is hell!!!!!!

dynamicpress

It is propably small configuration problem. If you can’t manage it please send me dashboard access on studio@dynamicpress.eu.

Karolina

Hi there,

I was wondering how simple it is to set a video header (full screen upon opening the page)? We have the video on both YouTube and Vimeo, and in mp4 and WebM format. We recently purchased a theme with a video header option, but the rest of the theme has had so many constant flows and restrictions we’re strongly considering starting from scratch with a new theme. This is for the company I work for and they are really pushing for a full-screen video header on the homepage.

dynamicpress

Hi, This can be done on several ways.

1. You can use full screen Revslider with video 2. You can use video as row background

Karolina

Hello, my theme also somehow automatically updated to the theme with the duplicate name and I downloaded your latest update and it fixed it. However, I am using your Blue Template and while it is picking up some of my Menu colors, the Header and Footer Background Colors are not like they were previously. When I go to the Appearance Options, they SHOW the correct color but aren’t displaying it. Likewise, when I click SAVE SETTINGS, it just spins and never saves. Can you assist? Thank you!

dynamicpress

Please send me dashboard access on studio@dynamicpress.eu (with link to this topis in content).

I check it and help you fix it.

Karolina

Beewoman Purchased

I want to display none for the figure class (really big image on the blog). How and where do I do that so that an update in the next release does not write over the css file. In the stuff.css or in the child theme?

dynamicpress

Sorry for delay I have miss this question.

I suppose that you mean “Project Details” string in single post view.

You find it in file wp-content/themes/evolve/single-portfolio.php about line 141
        <div class="headline heading-line "><h3><?php echo __("Project details", DPTPLNAME); ?><?php if (get_option($dynamo_tpl->name . '_portfolio_like_state', 'Y') == 'Y') echo getPostLikeLink( $post->ID ) ?></h3></div>

Karolina

Default-user
Beewoman Purchased

Thanks so much! It worked perfectly. Great customer service and I love your product!

dynamicpress

i’m happy that I can help you :).

Have a great day

Karolina

Please i have the same upgrade problem and my website is messed up. kindly look into this as a matter of urgency.

I have a proposal presenation that involves the website live feed in 24hours

(www.boladewrights.com)

dynamicpress

Sorry for delay.

Please send me dashboard access on studio@dynamicpress.eu if problem still exist.

Karolina

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