217 comments found

Hello Admin!

This is for pre-purchase inquiry, will this e-commerce template is use to design website like, http://www.picsquare.com/,

as i need the template in which file uploading (like PDF, and image files) in user account, and select custom sizes of the photos, and print media, and order securely,

i.e overall all the facility of the sample website, if you have any other template for my requirements, then also tell.

Thanks

dynamicpress

Hi,

I’m not sure if I right understand.

But such features are not out the box in Woocommerce. But please take a look on this plugin http://codecanyon.net/item/fancy-product-designer-woocommerce-plugin/6318393

Maybe this is solution for you.

Karolina

I am getting a fatal call: dp-extend-vc.php on line 1598

This test site shows you: romac.eliseteddington.com

dynamicpress

I don’t see any error ate the momenton your site. But please send me dashboard on studio@dynamicpress.eu and I check it more detailed.

Karolina

I am trying to signup for support but your support site says that my purchase code is invalid!

I have a woocommerce integration problem: evolve/woocommerce/myaccount/my-orders.php version 2.1.0 is out of date. The core version is 2.2.0,

Please could you tell me how to fix this as it is stopping some woocommerce addons I need – thank you

dynamicpress

Hi,

Theme work fine with older version of my-orders.php too.

But we upgrade this file in next update. For now please download this patch http://www.dynamicpress.eu/downloads/evolve/evolve-Woocommerce22-patch.zip

Karolina

Default-user

Thank you for your response – where do I upload it to?

dynamicpress

In root theme directory.

Patch have right folders structure. Or find file my-orders.php in patch and upload in to the folder wp-content/themes/evolve/woocommerce/myaccount/

Karolina

PS if you write me on studio@dynamicpress.eu I create account on support forum for you manually.

jackalis Purchased

Hello I have already purchased this theme. Is there a way for me to import the theme in the format that the demo is in, so that I can modify it that way?

Thanks!

dynamicpress

Hello,

First thanks for purchase :).

Please download full package (not only instlable Wp theme). Than follow instructions on this video.

http://www.youtube.com/watch?v=-QBmTPpGHxY&feature=share&list=PLVp0ipQ1wx4JV-jR5NyxmIPqZYxdGN-mn&index=1

In case any problems feel free ask me any time.

Karolina

Hi Karolina, I hope is all fine for you :)

I have a little problem with portfolio item: When I set “Gallery” in “Portoflio Item Setting”, I cannot see where I have to add a slideshow…

Can you kindly help me? I need just to add a second image in the body. tnx Alex

AlexPaz1977

Hi Karolina, thanx a lot, but now I have a different priority :( sorry I know you are so busy..but..how can I add “language selector” (flag) in top bar? Next to the telephone number and email link.

I adding <?php do_action(‘icl_language_selector’); ?> on layouts/before.php file..is the correct way? thank you

AlexPaz1977

Ah…I use Child theme

dynamicpress

Hi, Sorry for delay. I suppose that you use WPML.

To add language selector in top bar you need add some code. You find it here: http://wpml.org/documentation/getting-started-guide/language-setup/custom-language-switcher/

Must be added in files:

- wp-content/themes/evolve/layouts/before.php - wp-content/themes/evolve/layouts/before-vc.php - wp-content/themes/evolve/layouts/before-wc.php

just before or just after social icons area.

Karolina

Hello, I need support but on your account creation page, I had a purchase code error, as you can see here I regularly bought the item. In addition the link “Where i find my purchase code?” provided here: http://www.support.dynamicpress.eu/entry/register it just open a term and condition usage and not instructions about the purchase code. Thank you in advance Moise

dynamicpress

I check forum functionality.

Please write me on studio@dynamicpress.eu I can create your account on support forum manualy.

Karolina

Hello, I am interested in buying the theme however I wonder if it is possible to keep the header and the top bar (bar above the header) sticked on the screen while scrolling mouse, as this theme: http://themesymphony.com/themes/rebel/

I wonder also if it is possible to customize the color and include menu in the top bar (above the header bar).

It is possible to change the font of theme?

Thank you.

dynamicpress

Hi, At the moment it can be done without small code modification.

Karolina

Hi

As per my e-mail sent to you could you look at fixing the following 2 issues:

1. On my blog page I have tried to add an image in the sub header area but this will not show, it works on every other page apart from this one?

2. I have tried using the ‘Call To Action 2’ element in the page builder shortcode but there is no way to add a hyperlink, the function does not seem to work, can you please check what is wrong?

Thanks

dynamicpress

Hi,

I suppose that your theme version is not up to date. Latest version is 2.0 but both issues are fixed in earlier versions if I right remember.

Generally theme upgrade is highly recommended but if from some reasons you not wish full upgrade I have send per email how to fix it

Karolina

Hi,

I’d like to buy this theme but I’d like to know if the features like the pie charts are added using pie charts?

Thanks UJ

dynamicpress

Hi,

I’m not sure if I right understand but in Piecharts VC element in this theme is using Easy piechart JS http://rendro.github.io/easy-pie-chart/

Karolina

acplborn Purchased

Hello,

I sent a comment because I had a problem with the size of my logo in the header. At this time, my problem isn’t solved.

Can you tell me how I can change the size of the logo? It is much too small.

Thank you

dynamicpress

Hi,

I suppose that you mean own upladed logo not CSS defined logo.

This can be easy adjusted in Template Options -> Apperance. Bellow logo upload field please specify logo dimensions in px.

Upladed logo image should be without margins (this is most common cause of “to small” logo

If is not the point please write me on studio@dynamicpress.eu I check this.

Karolina

quintain Purchased

Hi there,

I am not having any luck registering for your support portal, it keeps giving me an invalid purchase code error.

A larger problem is the menu items disappearing or not populating. If I build out a menu in Appearance > Menus most of the options disappear upon saving.

I have a few threads in your forum about this issue and you instruct users to go back to their hosts to correct the php.ini issue. My host refuses to do this saying that it is a theme issue since the menu functionality works perfectly on the WordPress 2014 theme.

This is absolutely URGENT I cannot move forward with my project until this gets resolved. Please provide a fix as soon as possible.

dynamicpress

Hi,

I must admit that I was surprised by the answer of your hosting provider.

Problem is well known and described. Here for example:

http://sevenspark.com/wordpress/menu-item-limit http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/ https://wordpress.org/support/topic/menu-size-limit

The fact that the same menu will still work after switching to the default WP theme is no evidence of a bug in our theme. Simply our menu is more complicated (some additional vars for each menu item must be send) and max_input_vars limit is reached earlier.

The same can you observe when for example will use Ubermenu which simmilarry to our menu must send more vars by saving as default menu..

Unfortunately, I can not help you without changing the setting max_input_vars (larger menu will always be not work at too low value).

I really do not know what guided your web hosting you not wanting to increase the max_input_vars in php.ini .

Maybe send the attached links will induce them to change their position :).

Karolina

Hi,

On the support forum I’ve added some more comments. Could you please take a look asap http://www.support.dynamicpress.eu/discussion/1505/icons#Item_8.

Thanks

dynamicpress

Sorry for delay.

I see that problem with “duplicated” image is solved. You have probably use featured image slider in category view and you have only one post in catefory. This looks like “duplicated ” image.

Rest I answer on support forum.

Karolina

davidgould30

Great, if you can let me know once you’ve had a look at the menu navigation issue that would be great as the client wants to go live with the site.

Hello !

I have a problem with the menu on phones and tablets version. It shows the “dp-mainmenu-toggle” (icon-menu-1) but when i click on it, the menu doesn’t show, it just add ”#” on the url..

Thanks :-)

dynamicpress

Hi,

Please send me dashboard access on studio@dynamicpress.eu. This is odd and I must check it.

Karolina

jmsahr Purchased

Hey guys. Love your theme… everything works fantastic. Thanks for all of your hard work. I have two quick questions:

1. Is there a way for me to override the size of our logo image ONLY on mobile devices? 2. Is there somewhere in the Theme where I can adjust the height of the Subheader section to accommodate a larger size? If not, where can I find the code to adjust this height?

Thank you :)

JM

dynamicpress

Hi,

Thanks :).

RE 1. In theory you can style logo only for mobile devices by add some css in wp-content/themes/css/mobile.css But it work only with CSS logo because logo size for custom uploaded logo is defined in dynamic.css which is loaded as the last stylesheet and will overwrite this settings.

If you write me on studio@dynamicpress.eu I try on weekend write patch for you which allow you upload custom logo only for mobile devices.

Re 2 Yes It is possible. In file wp-content/themes/evolve/css/template.css about line 733 you find something like this:

.dp-subheader {position:relative; height:120px;}

Here you can change hight of subheader.

Cheers

Karolina

Hi,

After installing “Import WordPress” i’m trying to upload the sample data. There’s nothing wrong with the server; but i keep getting an Internal Server Error.

Is there any other way to upload the sample data?

dynamicpress

Hi, This is odd. Maybe error by unzip. Please use this archive. I have test it and by me works 100% http://www.dynamicpress.eu/downloads/evolve/evolve_content.zip

Karolina

wickedwork

Hi Karolina, unfortunately, that zip didn’t work out neighter. I’ve made a fresh WP install with Evolve (as subscribed over here (https://www.youtube.com/watch?v=HCnizfRDQaw) and try to import the sample data. After a few minutes i get an internal server error.. – i can give you the url and admin login?

dynamicpress

Hi,

Please send me on studio@dynamicpress.eu I check your server.

Karolina

Hi Karolina

How do I make the menu titles that are drop downs unclickable where the subpages can live underneath and my guests don’t get confused.

Essentially just menu titles and the links below are my actual pages?

www.thebrave.us

Default-user

Hello?

sardinax Purchased

Hi,

When i make a new category, in posts or portfolio, i have to reload page to view the created category, the same applies when i have to remove one. It seems that Ajax reloading doesn’t work.

How can i fix it?

Thanks

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