Discussion on EWA - Bootstrap Multi-Purpose Wordpress Theme

592 comments found

hello I have a text that I want to limit its lead I’ve been using WordPress reed more, but did not differ Please help me

freevision

Hello, please open a ticket for us. Thank you.

Default-user

sorry!It seems that I should explain more! I’ve used teaser posts grid in my first page. Word press is limited to 256 characters. Further limit the number of characters I can I do?

freevision

Hello, we provide support by ticket system. If you please open for us we’ll gladly investigate your issue.. Best Regards

Hello I have a question. I use the Visual Composer to create templates for different pages. Here I also use the Type “Video Player” element. It worked fine when I type in a video address. But when I leave the field for the video link empty, the page show a default video (player.vimeo.com/video/23237102). Where can I change this or if I leave the field blank, which appears not video player. Thanks.

freevision

Hello, I don’t see your purchased badge.

Default-user

Hallo, the Order number is: [sensitive info] ... it’s my boss.

can this theme be used as one-pager parallax ?

freevision

Hello, EWA has no parallax function. Thank you. Recommend you our EFFEKTIVE theme

blumade Purchased

Ciao! It’s possibile create a “one page” site with EWA?

Thank you!

freevision

Hello, no it’s not possible. Thank you.

Are the sub forums in this theme supposed to appear as just unstyled hyperlinks in their parent forum? If so how can I fix this with your theme?

DavidAELevy

Also for wordpress your theme gives this error “The following themes are installed but incomplete. Themes must have a stylesheet and a template.”

DavidAELevy

Have you premade a child theme for this with styling options in admin cp?

freevision

Hello, please try to open a ticket for us from here : http://freevision.ticksy.com/

we’ll try to help you. No worries. Thank you.

how to set the Bread Crumbs to the right above the page title?

freevision

Hello, If you’re able to customize by yourself please open a ticket for us and I’ll guide what to change. Best Regards.

Have a question. I see your latest software version is Wordpress 3.6. Will this effect anything if im running Wordpress 3.8? Thanks in advance!

freevision

Hello, we have updated EWA for WP 3.8. I just forgot to update preferences section on profile page. Please go ahead if you’re interested in. We are here to help. Thank you for asking.

Default-user

Thanks for the quick reply!

freevision

No problem :)

hello.

the social share buttons dont work properly on firefox, and the shoetcode [list icon=”icon-caret-right”] also.

http://www.naam.pt/swr/

Can you help me solve the problem?

freevision

Hello, probably you’re using a plugin which is overwriting css files. Please simply open a ticket for us and share your admin credentials. We’ll investigate your issue. Best Regards

dlerner Purchased

Hey, great one!

I have problems concerning the “second menu”. It does not appear under the main menu. At your Demosite it works. How can i fix this / where to change it in settings?

Looking forward hearing from you Best regards

freevision

Hello, I’ll be helping you if I can see your site in place?

Best Regards

Hi everyone,

I’m confused. Which support forum should we use to create a new ticket? http://freevision.ticksy.com or http://forum.ozysupport.com ?

Freevision doesn’t show any archives…

Thanks. Regards.

freevision

Sorry, please go for http://freevision.ticksy.com/ we are back to ticksy ticket system. Best regards

Default-user

Ok, we actually just did. Ticket No. #163492

MrTyree Purchased

Hi,

Great theme. I’m struggling to get the “Home Header Menu” in a center position. I have already centered the logo by removing the “Top Small Menu” and the social icons. I then modified the CSS to:

#first-header #logo {
    float: none;
    margin: 20px 0 20px 0px;
    text-align: center;
}

I am now trying to make the “Home Header Menu” centered as well. I have already disable the search box, now all I need to do is center it using CSS.

The problem I’m struggling with is finding where to edit the CSS, and exactly what CSS I should use on it. I am pretty sure it is:

text-align: center;

But I am not perfectly sure.

Thanks in advance

freevision

Hello, please open a ticket for us, We’ll try to help you. Cheers

MrTyree
MrTyree Purchased

Just open a ticket for it. Thanks for the quick reply, you five stars from me ;)

A great theme indeed. Just created the website in minutes. Somehow the admin area is looking dark and strange. Any help.. tried re installing Wordpress.

webhostau

Please attend to Ticket #167138

freevision

Responded.

webhostau

thank you very much. A brilliant theme, a must have !

Why is it that in blogroll, only excepts of pages show videos fluid responsive but posts do not. Post with videos are also not responsive in category view. Videos are only responsive in post view. and for pages… why is this and how to fix this? Using Visual composer, single full row one column, 1 video player with youtube video link.

freevision

Hello,

Let us check this issue on our side, if also occurring on our side as you explained, we will release an update pack with fix as soon as possible.

Regards.

My layer slider Version 4.6.6 will not auto play, how do I upgrade to version 5?

freevision

We’ll release an update. Regards.

trina99 Purchased

Hello I opened a support ticket 3 weeks ago and reminded you. Could you please respond, Thank you

freevision

Hello Katrina, I’m sorry. Missed your ticket. I’ll investigate your issue and respond you asap. Best Regards

Default-user
trina99 Purchased

can you see my tickets?

freevision

Hello Katrina, just responded your ticket. I’m trying to login into your admin panel. It does not lemme in.

Regards

Now that you’ve moved to a new ticketing system are there any public/archive forums regarding the 2.0 update? I’m having serious issues with the update in all aspects of my site and would love to search the forums while waiting for a response to my ticket(s). Thanks!

freevision

Hello, support forums are still live if you wish to search anything. We’re just providing support by ticket system. If you’re having trouble please open a ticket. Thank you.

Default-user

I opened two tickets yesterday. Thanks.

ollip2k Purchased

Last Update was 19 December 13. You moved your support section again. you have the ozytheme-forum for support, you got the ticket support on ozytheme.com, and now you moved you ticket support to freevision, and tell the customers that all your old sites will not be supported?

You advertise your theme as a Bootstrap Wordpress theme, but you dont update the theme to the latest Bootstrap Version, other frameworks are outdated too.

EWA Bootstrap Version is Bootstrap v2.2.2 the current Bootstrap Version is v3.1.1

Dont play around with our datas, go and update your theme to the latest version.

You need to update the following plugins you delivered with your theme as well:

Visual Composer Version 3.7.3 to 3.7.4 Revolution Slider Version 4.1.3 to 4.1.4 LayerSlider WP Version 4.6.6 to 5.0.2

freevision

Hello, I’m not gonna flag your comment just to make sure people see this. First of all I strongly advice you to change your attitude. This way of communication goes nowhere. So be nice and easy. At the end I’m offering free support.

I don’t have to do anything at all unless the theme breaks or cause any malfunction. Currently there is only a minor issue reported with twitter component which we’ll update the theme with a few fixes soon. Including Revolution Slider, Layer Slider and if possible BootStrap too.

We’re not gonna update Visual Composer since the author has renewed almost entire core structure which is not compatible with our own components. If you are so willing to update Visual Composer just open a ticket for me I’ll gladly send you the recent version of plugin. I must warn you that it’s your own risk.

Sorry for that.

Hello. Wonderful theme! I need help with something and have submitted a ticket via your Ticksy account. My ticket number is #170513.

Thanks in advance!

Best, Nick RiPE Technologies

freevision

Hello Nick. responded.

RiPETech1

Fantastic! I replied to your reply :)

RiPETech1

Hello, thanks for your help so far. I need further assistance and have left you another message. Please reply as soon as you can so that I can get this issue handled. Thanks again!!!

Hi, so I have no idea of where I’m supposed to ask for help any more. I’ve opened a number of tickets on the ozytheme forum that were never answered and my issues continue to bug me. I’m running ewa 1.8.1, but hesitant to upgrade the theme in case it breaks anything further.

One thing I wanted to check with you is that when checking my site against a css validator I’m getting over 400 errors and over 400 warnings, many from the bootstrap.css file alone! This can’t be normal

http://jigsaw.w3.org/css-validator/validator?uri=http%3A%2F%2Fgilesbta.com%2F&profile=css3&usermedium=all&warning=1&vextwarning=&lang=en

I’ve always had an issue with the speed of the site that we’ve developed using the theme, and regardless of how i try to optimise it never quite gets there. We’ve even paid for a VPS to host it and that didn’t seem to have helped.

Whatsmore, I often have to refresh the page on first load as it loads incorrectly, with the menu forming a full length list, and seemingly some part of the css or javascript not loading as sliders, images, carsousels etc all load incorrectly.

The site is here: www.gilesbta.com

Please let me know if there’s anything you can do to help me.

freevision

Hello, as we announced on forum entrance that we moved support to ticksy ticket ssytem. Please open a ticket from : http://freevision.ticksy.com/ Let’s see what we can do for you. Thank you.

Default-user

Have done so giving you further info and relevant access to take a look for me.

freevision

If you please open a ticket via http://freevision.ticksy.com/ I’ll be gladly helping you.

Hello, I had raised a ticket for making my site non-responsive. But I have not received any reply from your end. Please tell me how to disable the responsive mode.

Thanks, Shibu.P.Raj

freevision

Hello Shibu,

please edit “header.php” and remove it line 42

that should help. Regards

Default-user

Thank you. Let me do it and will revert back to you.

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