This author's response time can be up to 1 business day.
i am trying to preview this theme and it keeps timing out. is that a hosting issue or is the site slow loading?
Actually ALL of MPC’s themes are timing out when trying to preview.
I have just checked and it should be working right now
I bought this theme a while ago but my client wants me to add a video background. But for some reason every vimeo or youtube link I add I keep getting either an error for youtube or there is a problem loading this video when adding a vimeo link. I have checked my privacy settings but nothing I do seems to work.
Any advice would be helpful.
Hi, do you want to add the video as the background for the whole website? You are using a boxed layout?
Please let me know if you have any further questions.
Yes I do want to use video as the background but only for the home page. Problem I’m having is the video won’t load, even though its connecting to vimeo or Youtube and I have made sure there are no restrictions.
Hi, this is not really a default option, could you post a link to a live website where are you adding this video? Somewhere in the panel?
Hi, sorry for the trouble I was mistaken and I though that you are using different theme could you please file a support ticket with your issue and also provide your wordpress login info so we can take a look inside and fix that for you?
How to update theme?! I cant find any instructions in documentations…
Hi, just override the theme with the newly downloaded theme.
When will the theme be updated to work with wordpress 3.9.1?
Hi, it does work with 3.9.1 it was updated last week
my portfolio posts and blog posts have disappeared. the page Blog and Portfolio are empty…merely the sidebar and empty space is showing.
Hi, would you be so kind and file a support ticket at mpc.ticksy.com with your wp-admin info so we can take a look at your setting?
where is the visual composer update? I just updated theme, its asking for update on VC
An error occurred while updating WPBakery Visual Composer: Update package not available.
I want to purchase this item, but first I want to be sure that I will be able to make the layout like the image attached in this link: http://imgur.com/VvUJ6bk The black arrows and the black words mark the things I want to do with this template. Thank you very much!
Hi, before i buy the theme, i have one question please:
Is the Theme optimazed for SEO? I want to do the best to find me at google … Thank you for a short answer
best regards, Wolfgang
Hi, yes it is but you can also install plugin like SEO by YOST to help your SEO
How can I hide content on home page? as default? I see there is a button for it -can i just default the content to not show on home?
What exactly you want to hide? Post, content from editor?
I like your theme a lot! does it offer top menu option as opposed to left menu in the desktop view?
Unfortunately, this is not an option. We can offer a Custom Coding if you are interested in this function.
Please fill a ticket at mpc.ticksy.com so we can estimate time and cost for this modification.
So how do you get rid of the side bar that has all the links to every page on a portfolio post?
In order to disable the sidebar please visit portfolio edition page and click at Sidebar Settings->Custom Sidebar position and select the middle image without sidebar.
Hello, I have bought 2 of Example theme for 2 different websites and both cannot update Visual Composer plugin. How do I update it without paying extra? Thanks!
Visual Composer bundled with themes can be updated only with theme update.
If you want to try the newest version of VC, please contact with our support team at http://mpc.ticksy.com . Please notice that this version has not been tested with Example yet.
I want to take away the date and author from the portfolio post, I have the CSS code to do it but cant find a CSS section to change it? and I sow you answer before to make a ticket but I just would like answer here if possible
Unfortunately, you cannot hide those elements from the meta bar with just CSS. I can help you but it will requires a source code changes.
Please fill a ticket at http://mpc.ticksy.com and share wp-admin details.
Please let me know if you have any other questions.
I have the same question above (take away the date and author from the portfolio post) and another one regarding the sidebars.
Just sent a ticket.
I will check your ticket today
Hello, good work. I like the theme. I would like to ask you how could I add vimeo videos on the ligthbox?I doesn’t work adding just the url.
Please fill a support ticket at our support forum http://mpc.ticksy.com and include wp-admin details, Vimeo video URL and website URL so we can check the problem and prepare an example for you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.