Support for Exdress-Medusa Luxury Fashion Store Magento Theme

An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by ricci_gdf

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from ricci_gdf:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
  • Theme support will be provided by our profile’s feedback form. We will try our best, to reply to your posts/emails within 2 business days. We’re in UTC/GMT +2.
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Does it change any of Magento Core Files?

No. It doesn’t change any of Mage Core Files.

How can I remove the ”?___store=default” from URL?

Did find a solution, and it works. To fix it you have to edit a Magento core file, but be aware of it when you are updating Magento in future:

Open “Link.php” in app/code/core/Mage/Catalog/Block/Widget/Link.php

GOTO Line 91: $this->_href = $this->_href . $symbol . “___store=” . $store->getCode();

And change it to: $this->_href = $this->_href;

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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