950 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hello there, Was away a bit so haven’t got an eye on here….

Have you released an update with Black skin? If not can you please? HP

pexeto

Hi there,

Since the theme supports options to change all the main colors, we haven’t released a separate black skin and at this point there are no plans for that. However, if you need help with setting a black skin on your site, please feel free to open a ticket on our support site here:

http://pexetothemes.com/support/

where we can assist you.

Sir , I liked this theme but I have a question , I didn’t see ads part in this theme , Can you add ads part to this theme?

pexeto

Hi there,

There isn’t an out of the box option for ads, but you can just install an Ads plugin that provides a widget and then you can add the widget to a widgetized area, such as the page sidebar.

Hi, I’m leaning towards this one, but had a question. I’d like to make the home page have your lightbox gallery, as opposed to the default. Is that possible?

pexeto

Hi,

Yes, you can set any page to be your front page including a lightbox gallery page – in fact all the different grid galleries on the demo use the same page template, just with different settings applied.

GrantW Purchased

Hello, I have installed the latest theme update and the Portfolio ‘custom order’ options do nothing. I have a grid gallery as my home page. It doesn’t matter what order I arrange the different portfolios, nothing happens? Please can you help? All else is very good indeed!http://dmypbau5frl9g.cloudfront.net/assets/smileys/grin-5f7c72bae94b93b2f4be36971faa186e.png

Default-user
GrantW Purchased

I eventually found the solution on the menu page?

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. Please make sure that the “By Custom Order” option is selected in the “Portfolio item order” field of the gallery page, as the items are ordered by date by default.

Dear Pexeto, first I would like to thank you for your amazing template, you are genius! I had your Photolux template before and it’s fantastic!

I have a quick questions:

1. What is the correct logo size in pixels? I did try many different resolutions and when it looks good on the pc it looks poor on the mobile devices.

2. Is it possible to have logo in the middle of the screen just above the main menu (like on Photolux template) could you please give me an idea how to do it?

Thank you in advance!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. The default logo size is 286×56 (double size for retina displays), but you can set any size in the Logo image width and height options.

hallo I bought the Pexeto Theme (expression) on themeforest in 12. 3. 2014, her is my confirmation Receipt No: 2718-3804-3802-9055 Please keep this receipt number for future reference. You’ll need it if you contact customer service at Envato Pty Ltd or PayPal. Invoice ID:220f9fdaaa1f11e39936b8ca3a6774f8 )

But I have problem with updating my theme- automatic update does not work and when I try to update manualy, there is problem that cant find theme in my downloads on envato market. could you help me please? need it urgently thank you

Default-user

also I cant use http://pexetothemes.com/support/ because don`t have purchase code (downloaded file on my account is empty)... please help

pexeto

Hi there,

It looks like you have used another account to purchase the theme, as I don’t see a “Purchased” label on your comment. If you have any other Envato accounts, I would suggest to check them for the theme – if you see the theme in the Downloads section of your account, that would be the account that you have used. I would also suggest contacting the Envato support and ask them about the account associated with the invoice number, as they have access to the purchase history and info – I hope that they will be able to help you.

Default-user

you’re right I’m out :), I actually had a different account..Thank you very much for wasted time

Is it possible to open another Portfolio Grid Gallery Overview of all images from one portfolio after clicking on a Portfolio Item instead of open the first image in Fullscreen?

pexeto

Hi,

Yes, you can set the item to be a Custom Link item and make it link to another gallery page. If you need more detailed instructions about how to accomplish this, would you mind opening a ticket on our support site here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you!

Default-user

Thanks, I opened a ticket there.

I tried to sign up for the support page, but it kept on saying that I have an invalid purchase code.

I am hoping someone could answer this question… please follow the steps I provided and help me. 1. You need to go to the site… http://www.taehostyle.com/ 2. Click any one of the portfolio thumbnails to enter 3. Click on any of the images there to open the gallery 4. You will see on the bottom right corner “View Full Size @...”

This is my problem… for my gallery settings, I have chosen “tiled mosaic” and selected Link Gallery to “None”. I chose this option because I don’t want to copyrighted images begin taken from my site.

However, this only works until the user clicks and goes into the gallery, then anyone can choose to “view the full size” and copy the image from there.

How can I fix this? I would really appreciate any help. Otherwise I will have to stick to NOT using the tiled mosaic gallery because other galleries do not have this same problem.

Thank you.

pexeto

Hi there,

Are you sure that you have inserted the correct purchase code when registering on our support site? Can you please send me your purchase code in a private message by using our profile contact form so I can create the registration for you? Thank you

P.S. The tiled gallery functionality here is part of some third party plugin that is installed on your installation – it is not part of the theme, so I would suggest checking the plugin’s documentation and see if it includes an option to accomplish the functionality that you need.

Default-user

Hi,

I don’t think you understood what I am trying to explain here… Even when I deactivate all plugins I still have this issue. This issue I had since the beginning of use.

If you follow the steps I provided above, then you will see the “View Full Size” option… which should NOT technically be there since I selected the gallery option to NOT link the tiled gallery images to anything. I chose “NONE” option.

Thank you. I sent the purchase code via PM also.

pexeto

Hi there,

Thank you for the PM – I have created an user account for you on our support and sent you the login details earlier today, you can now log in and open a ticket on our support where our support team can assist you.

do you have a spot in the header to add the instagram link icon included

pexeto

Hi,

Yes, the theme includes an Instagram icon for the header.

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