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169 comments found.

There is some “incompatibility” between this theme and visual composer plugin? I try to compose a gallery page with visual composer but in the frontend doesn’t show nothing. I try to reinstall and I try the plugin in other templates and works perfect

We have not had reports of this so far. Can you pls register and open a thread at the end of our support forum page – We will be happy to assist you.

Pls provide a temp login as a private message so that we can have a closer look at this. Thanks.

I open the topic, please is very urgent, if you want give me your email for the access

Hi Guys

On the “Team” image output it creates an automatic link to a team member page, how can I # the link as we do not want to have a link at all.

Thanks Lee

Hello. I have a technical issue I need help with but when I tried to register for support, it says that someone is already registered with my username. So I assume I have already registered, however when I go to “forgot password” and put in the username, it says it’s that no one is registered under that username. I’m stuck in a loop that goes nowhere. How can I access the support network given this predicament? Thank you!

Pls send us an email via our profile page contact form – with the desired username and email address to be used for registering and we will take care of this for you. Thanks.


hillams Purchased

how can i solve incompatibility to IE11?


meteorite Author Team

Can you pls open a thread in our support form with a brief description about the issue along with a link to your site .

Can I add some terms to the project details, author ..client etc..

I want to add some extra information? I read something avout custom fields, but do not know were to start. thx

Here is more information on custom fields. They can be used to display additional information about a project -

thx. I read it. Gonna give it a try!

Hi, my slider crashed after updating to the latest WP version (4.5) and theme (3.1.1). Updating slider to version didn’t fix it. Any idea what could be causing the problem? In the backend I can see the code for the slider that you’re also using in your demo, but the slider doesn’t appear in the frontend.

I managed to fix it. For some reason the slider shortcode was deleted.

What was the shortcode you were using? I am curious since we don’t remember deleting slider shortcode from Extinct.

Seems this theme broke with Wordpress 4.5.

Pls update to latest version of the theme released a week back. Pls hard refresh your browser and the JS issue should get resolved.

Is it possible to get a new xml example file?

Yes – pls send us an email via profile page contact form at bottom right – and we will email you the same. Thanks


amyhale Purchased

Hi, I am waiting for my password to arrive to log into support. I am having issues changing the fonts for H1 and such. I change it in the options but it does not change on the site. Also have some weirdness on the mobile navigation. When there is a dropdown menu the page link doesn’t work for the top item, it just drops down.

Sorry to hear that you are facing trouble. Have created a password for you manually and emailed you the same with the email address you used to sign up for the forum. Pls check and get back to me if you still have trouble. Thanks!