765 comments found

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years

Could you add an option to see the boxed-layout in your theme demo? I’m curious to see if it it easy to add an image in the background do you think it would be possible to add both a right and left sidebar at the sametime? (and have the “blog post” in the main section)

2winFactor

Hi YooDesigner,

Here’s an example of the boxed layout on my production site:

http://designcirc.us/extranews/

This link may break from time to time as I use this one for development and update purposes.

It’s not possible to have a right and left sidebar at the same time. You can add that yourself, but that would go beyond the scope of support for the theme.

Let me know if you have any other questions,

Andre

MisterSkyler

Thank you for the fast reply. I supported you and just bought your theme! Good luck with future sales!

2winFactor

Hi Yoodesigner,

Thanks for purchasing my theme! I really appreciate it!

Any questions or issues, feel free to start a new thread on the Support Forum and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States
phillipfx Purchased

I’ve installed the theme on Wordpress 5.1 and the theme options panel doesn’t work. Any ideas how to get it working? I’ve tried adding different colors and backgrounds but no options get updated. I’ve got no plugin installed at the moment….

2winFactor

Hi Phillipfx,

It sounds like your custom.js and custom.css don’t have write permissions. The theme needs those files to be writable in order to save the options to those files.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user
phillipfx Purchased

Works perfectly! Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, great theme!

I have two questions to make up my mind and make the decision to buy it:

1. I will use lots of portrait pictures. Can I adjust the height of the first pictures that appears in a blog post? The header above the author info. 2. Can I tweak the CSS in order to have the post previews aligned in the two-column blog layout? I guess it’s just a matter to set a minimum height so that both post titles and excepts are always on the same line.

Thank you very much for your time.

Best,

Andrea

2winFactor

Hi Andre,

1. Sure – by default the images are set to “crop” so they are all the same size. You can turn that off in the Theme Options so that they will just scale, but not crop. That way you’ll see the entire image, no matter how tall.

2. This might be a little tricky as each blog post will be a different height. You’d need to make sure your post images, and descriptions are exactly the same number of lines and therefore the same height- which is kind of restricting your content. Otherwise, you can set a static height for your post, but if the post is longer it will get cut off, or there will be large, uneven white spaces in between specific posts.

Let me know if you have any additional questions,

Andre

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Mexico

Hi there,

Will this theme work with The WordPress Multilingual Plugin?, I need to create a english/spanish site and need to check before purchasing it.

Thanks and best regards. Christian.

2winFactor

Hi Christian,

I haven’t officially tested the WPML plugin, so I can’t give you an iron clad guarantee. However, I’ve had a few customers who have used it and haven’t reported issues, so it should work with the theme.

Let me know if you have any other questions,

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I think I have finally found “my” Theme – great work!

Just 1 question before buying:

The Grid Homepage http://themewich.com/extranews/ is created from the blog posts, right? Now Portfolio or something else?

Regards, Niels

2winFactor

Hi Niels,

Yep, the grid on the homepage is made from regular old posts. Just mark the posts you want to “feature” in the grid as “sticky” and they will automagically appear there. :)

Let me know if you have any other questions,

Andre

Default-user
nmuenzner Purchased

Wonderful – and great support also! Thank you – just bought the theme after posting here :-)

2winFactor

Hi Niels,

Thanks for purchasing my theme! I really appreciate it!

Any questions or issues, feel free to start a new thread on the Support Forum and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
htayyub Purchased

PLEASE REPLY! I’ve posted on forum but no response how’d to remove the previous/next story?

2winFactor

Hi Htayyub,

Emily just answered your question on the forum: http://themewich.com/forum/topic/3933/just-a-few-questions

Just be aware that we’re all in different time zones, so sometimes you may need to wait up to 24 hours for your questions to be answered. We try to answer all questions as quickly as possible, but typically it can take several hours due to time differences. Thanks!

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great theme!

I wonder if you can keep the sidebar below the Slider on the homepage (like the Grid).

Thanks.

2winFactor

Hi Mercelograciano,

It’s possible, however, you’d need to make some modifications to the theme to get that to work. I’d be happy to point you in the right direction, however, you’d need to make that type of alteration youself.

Let me know if you have any other questions!

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
2winFactor

Hi Moretti90,

Just answered. Sorry about that, that one must have slipped by us. Let me know if you need additional assistance.

Andre

Default-user
Moretti90 Purchased

Yes, but still nothing. does not work!

2winFactor

Check the forum, just responded!

Andre

Default-user
Moretti90 Purchased

I also responded

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m interested in your theme, but have some questions…

1) Is it possible to have this combination on the homepage: grid for featured posts at the top, one-column blog layout for the “latest posts” section in the body, pagination enabled at the bottom?

2) “Latest Posts” is just all the posts sorted by date, correct? I want to make sure I can just post something and it will automatically show up in the body of the homepage without having to assign a special category. Can you set the amount of posts to display on the homepage before the “more headlines” button? Can you disable the more headlines button in favor of pagination?

2) I noticed there are social sharing options at the bottom of posts. Are there any other options outside of Facebook, Twitter, GPlus, Pinterest and email? I’m hoping Stumbleupon is available.

3) Which social media “follow” icons are available for the sidebar? I see Facebook, Twitter and RSS. What about YouTube and GPlus? Also, can you disable the follower count? If so, can you disable the count for RSS, but enable it for Twitter? Reason being my RSS and Gplus counts are embarrassingly low compared to my YouTube/Twitter accounts. I’d like to build those up before displaying for newcomers. Also, can you arrange them in any order?

4) Can I display the same sidebar on all pages (homepage, single posts, pages, etc)?

5) I see the ad banner at the top is 480×80. Is it possible to put a 728×90 banner instead without causing issues with the responsive mobile layout?

6) What exactly are “Featured Post Videos”?

7) On my current theme, posts marked “stickied” simply stay atop the regular posts in the body while posts tagged with “featured” get put in the featured slideshow at the top. How does it work in your theme? I think I read you have to sticky posts to get them in the slider, but is there an option to pin a post to the top of the regular posts section?

Sorry for all the questions, but many of them are important in my decision to buy your theme or not. Thanks and looking forward to your reply!

2winFactor

Hi Dragonpunch,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

1) It’s possible to have the grid at the top and one column “latest posts” section for the body. However, pagination would be a little more difficult. The reason being that wordpress pagination works so that it reloads the entire page again, so you’d see the grid with the same sticky posts on each page.

2) Yes, the “Latest Posts” section is sorted by date. You can select how many you want to show up there in the theme options. If the post is already in the grid, it won’t show up there on pageload so it’s not on the page twice. Pagination again, would be more difficult . You could add that, but the way WordPress pagination works so that it reloads the entire page again, so you’d see the grid with the same sticky posts on each page. It wouldn’t be the best for usability.

2) Stumbleupon isn’t available with the built-in sharing options. The easiest way to add this functionality is to use a sharing plugin. Otherwise, you can make some modifications to the sharing section to show a stumbleupon icon and share via stumbleupon.

3) There’s no Youtube and Google+ counts available for the theme, unfortunately. You can easily hide the counts if you want with a little custom css. In order to change the order or them, you’d need to swap them around in the widget file code.

4) Sure, you can either just add the same widgets to each sidebar area, or just change the name of the sidebar in each template file so they are all the same sidebar.

5) You can put a 728×90 ad there using the text widget, however, you just need to make sure your logo isn’t too wide or it will push the ad below the logo (although this might happen anyway for the tablet portrait layout).

6) Each post can feature a video instead of an image. Here’s an example:

http://themewich.com/extranews/?p=57

7) Sticky won’t automatically post those to the top of the regular posts area. By default the blog index ignores sticky posts. If you want them to appear, all you have to do is remove a line of code from index.php.

Let me know if you have any other questions,

Andre

Default-user

Thanks for answering my questions.

I could live with the more headlines button, however, it’s kind of strange that once I click it I’m taken to a page that again makes me scroll through all the “latest posts” I just saw on the front page. May not be a big deal if I only have one or two posts on the front page, but if I increase the count to 10-15, then the reader will have to click “more headlines,” scroll down and then click page 2 before they actually get to more headlines. Is there a way for the first post on that page to be continued from the last post on the front page? I have pagination on my current theme and although the slider remains on the 2nd, 3rd, 4th, etc pages, I’m at least content that all the posts below the slider are different.

The social sharing options aren’t that big of a deal, but it would have been nice to use the built-in feature, especially since the large, squared buttons look so nice and match the theme. Is it a third party plug-in? If so, would you be able to point me to the developer if I end up buying the theme? Also, I noticed there was another social sharing option shown on the demo site where it had traditional icons. Are the two styles selectable in theme options or do I have to make modifications? Also, the counter options on the sidebar must be an issue for many people, as GPlus is now a must for any news site and YouTube is important as well. I’m not sure if you’ve created it, but please consider finding a solution. Really was disappointed to find out it has limited options and I’m positive there are many more like me. I’ve seen a similar style with YouTube included btw.

2winFactor

Hi Dragonpunch,

The social sharing in the theme isn’t a third party plugin – it’s just some basic sharing code included in the theme files. I’d be happy to point you in the right direction as to how to change those. The two sharing styles are editable via the Theme Options, no modifications needed.

I’m always working on more features and flexibility with the theme, however, much of the functionality can be replicated with a plugin if you need other functionality.

Let me know if you have any other questions,

Andre

Default-user

Thanks again for the reply. So there is no solution for the more headlines button leading to another page with repeated posts? Is this how you prefer it or are there any plans to change it in the future? What if I modify the theme with pagination on the front? Like you said, that would put the grid on every page, but will it at least eliminate duplicate posts when jumping from the front page to the next page, pager after that, etc?

2winFactor

Hi Dragonpunch,

You could modify the theme with pagination in the front if you don’t mind the grid loading on each page. However, you’d need to get rid of the ajax loading of posts or it would be a much more complicated modification.

Let me know if you have any other questions,

Andre

Default-user

I like that the theme is responsive since my current theme is not. I’m wondering though, is there a way to display the desktop page when viewing from a smartphone? I didn’t see any option to switch at the bottom. On Android there’s an option in the browser to request the full site, but it didn’t work for your theme like it does with sites that have separate themes for desktop/mobile. Just like some readers prefer a mobile layout when browsing from a phone, there are some that prefer desktop no matter what method of browsing.

2winFactor

Hi Dragonpunch,

The site is build to be “responsive”, meaning the design adapts to each screen size. There’s only one theme being served, it just changes layout for different screen sizes. There’s no “opt-out” link included in the theme, however, you can add one if you like. It would go beyond the scope of support for the theme, however, I’d be happy to point you in the right direction.

Andre

Default-user

Thanks for the clarification. Another thing I’m wondering… is there a reason pinch-to-zoom doesn’t work on tablets? I’ve tried using multiple browsers on an Android tablet and the iPad – doesn’t work and text is a bit small on 10-inch HD+ tablets. Is there a way to easily enable zoom functionality? Kind of important since my site covers mobile stuff and much of my audience browse from tablets…

2winFactor

Hi Dragonpunch,

Pinch to zoom is typically disabled in responsive layouts. If you want to remove this you can edit the viewport meta tag, but it may not be responsive in all devices due to zooming. An easy solution would be to just increase the font size all around, which would be a simple customization.

Let me know if you have any other questions,

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Really nice theme. I will buy it soon, it’s depends on ur ans. dragonpunch already submitted my issue. I have same question. Replay asa soon as possible.

2winFactor

Hi Hasan_it,

I’ve answered dragonpunch’s questions, but please let me know if you have any other questions – I’d be happy to help!

Andre

Default-user
Hasan_it Purchased

Just purchased the theme. And rated it full. Hope it will work well.

2winFactor

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Any additional questions, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user
Hasan_it Purchased

I started a new thread at forum. But no one answered me. I posted it 22 hours ago. I think now it’s look like joke. Come on, Be professional.

http://themewich.com/forum/topic/4008/slider-social-counter-widget-isnt-working
2winFactor

Hi Hasan_it,

So sorry for the delay. Due to time differences, we typically answer questions within 24 hours, although generally we try to answer sooner. We fell a little behind yesterday, so your question was closer to the 24 hour mark. I answered it a few hours ago, but let me know if you have any questions,

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ihkltc Purchased

I have a question that, I don’t know why the latest news area in the homepage doesn’t show anything before I click the latest new button, also, if I clicked the more headlines button, the whole page will refresh, and the gril column and latest news column will display the loading icon. How can I fix it? Thanks!

2winFactor

Hi Ihkltc,

Thanks for purchasing my theme! I really appreciate it!

The “Latest News” section won’t show posts that are already in the grid. That way, you don’t have a bunch of duplicate posts on your homepage. You can change that if you want by opening template-home.php and removing this:

'post__not_in' => $postids

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
kiwii Purchased
Your translation plugin says this: Below listed scripts has been automatically stripped because of injection: http://xxx/wp-content/themes/extranews/functions/js/portfolio-upload.js
2winFactor

Hi Kiwii,

Which translation plugin are you referring to? To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States
phillipfx Purchased

How do we create a category page that has the Tiles Grid like the homepage? Is that possible?

Is there a CSS property where we could make one tile hidden to add a custom HTML box to serve as quick links areas? I’d like to add that a custom HTML box in one of the areas. Can you tell me if there is a numerical order to the box such as ”:(#)nth”

2winFactor

Hi Phillipfx,

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States
phillipfx Purchased

Oops I didn’t click I wanted to receive an email…..there we go!

  • Bought between 1 and 9 items
  • Exclusive Author
  • India
  • Has been a member for 2-3 years
siddhu Purchased

Hii I am always getting this error on my gallery page. Image cannot be loaded. Make sure the path is correct and image exist. Could you pls help me.

Thanks :)

2winFactor

Hi Siddhu,

It sounds like you just need to make sure your gallery items are linking to the “media file” and not the “attachment page” as the lightbox can’t open up an attachment page. However, there is a bug in WordPress itself in 3.5.1 that doesn’t use your selection when you first create your gallery.

http://core.trac.wordpress.org/ticket/23298

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi interesting theme i like it couple questions 1. the posts that are at the top in the photos, can they be set to whatever posts you want or is it just by the latest posts posted? 2. Any issues on adult sites? As in is it ok to use it on that type of site 3. The video page can I link to my own videos if I have the embedded or iframe code or is it just youtube

2winFactor

Hi Zoddy11,

Thanks for your interest! I’d be happy to answer any questions you may have.

1. Those posts can be whatever posts you want. Just make those posts “sticky” and they will show up in the grid area.

2. You can use it for whatever you like.

3. Just YouTube and Vimeo are supported by the theme out of the box in the “featured image area”. However, you can add your own embed code in the body of the post if you want.

Let me know if you have any other issues,

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hendrixer Purchased

Just downloaded your theme, went to go install the zip and WP won’t install it. Says it’s missing the style.css file.

2winFactor

Hi Hendrixer,

It sounds like you’re just not installing your theme correctly. Be sure you’re unzipping the downloaded file from Themeforest first to your computer. Inside you should see a zip file called “extranews.zip”. In your wordpress admin panel, navigate to Appearance > Themes. Then click the “Install Themes” tab at the top, then click upload. Find the file “extranews.zip” within the extracted Themeforest download. Can you verify that you are installing the theme this way?

Here’s a video tutorial for how to install your theme: http://themewich.com/how-to-install-your-theme/

If you’re still having issues, free free to jump on the Support Forum and I’d be glad to help!

Andre

Default-user
hendrixer Purchased

ooops, didn’t unzip it.

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hi… We purchased the theme for a client. I saw know that the twitter widget has a small bug. He don’t get the user and then the following tweets. Is there a fix?

2winFactor

Hi Hombre,

Which version of the theme are you running? In October of last year, Twitter permanently deprecated their API, so the theme was updated to fix. It sounds like you just need to update the theme to the latest version, or replace your widget-twitter.php with the newest version.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Hombre

Hi Andre, Thanks for reply. Mmmh, will check the version. PS: Your Test Homepage on Themeforest has the same problem ;-) Will join the forum in case it does’nt work.

2winFactor

Hi Hombre,

I’m not seeing any issues on the homepage demo. Twitter will also not show tweets if there are too many API requests from the same IP address, so if that’s not the issue, it could be that you’ve reloaded the page with the widget a few too many times. I think twitter only allows 100 API requests per IP address per hour.

Andre

Hombre

ok, sorry then….

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
andifds Purchased

Hi Andre,

I want to know if its possible to insert the “featured image” to RSS. If you check mine (hybryd.cl/rss) the featured images doesn’t show and it’s ugly if its diplayed on Google Currents App. I’ve tried a couple of plug-ins but then the RSS failed to update, so I’d to deactivate them.

I don’t know if it’s a theme feature or a general WP “bug”. I you could help I’ll very happy.

there’re any other known plug-in that works or even a small code to do it?

andrés

2winFactor

Hi Andifds,

This is a General WordPress thing. WordPress doesn’t allow featured images in the RSS feed by default (probably for image copyright issues). There’s some things you could try to add them:

http://wordpress.org/support/topic/thumbnailsfeatured-images-in-rss-feed-in-30?replies=15

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great theme! I’m trying to adjust the size of the logo/image header. Every time I upload the file, it forces me to choose between 150 px wide, 300 px wide, and 500 px wide, even though the file I’m uploading is 990px wide.

I’ve seen this done with this theme; I just don’t know how to change it myself. Where can I go to make this change so the image is displaying properly?

2winFactor

Hi Awall,

Are you sure you have the correct theme? There isn’t anything that forces you to pick a size in ExtraNews. I’m not seeing any purchase data for the theme either.

Andre

Default-user

Andre,

It’s my friend’s website and her developer abandoned her so she’s asking me to help out. I’m not sure if she or the developer purchased it, but no, it wouldn’t be associated with this account.

The website is http://rawcandor.com

You can see the header at the top—it’s exactly 500 px across, no matter how many times I upload or re-upload it, or different images I use.

Default-user

HA. I found the problem. The developer uploaded some weird plugin that auto-sized all the photos. Sorry for that.

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