783 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I love this theme and I’m considering purchasing, but I was wondering about a few things.

Can you have a review post with a score, but no review criteria (like the subfactors with their own ratings)? Would it just say “Review Overview” and then have the box with rating and the text box to the right? Can you make a post look that way so I can see it?

Love the rich snippets bringing the ratings into Google, does your theme support bringing the author avatar into search results listings as well ?

Lastly, I have a site with a ton of posts already, some of which are reviews. Would I just go to the reviews and edit the options as you show in your screenshots to enable the rating system or would I have to re-create these posts from scratch as some type of new custom page or post?

2winFactor

Hi JAB1644,

Yep, you can have a review with just a post score. I would just insert one review criteria (call it something like “rating”). Then you can always hide that part with some custom css in the Theme Options if you don’t want even one criteria to show up. I’d be happy to help you with that.

Author avatar isn’t supported in the rich snippets currently. I believe you just need to change the author link to a google+ profile and that’s the only way you can show it.

There’s no need to recreate those posts – review posts aren’t any custom post type or anything. Just go into you current posts and add rating information.

Let me know if you have any other questions,

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi 2winFactor,

Thanks for your assistance on my last question. Really appreciate it. :-) Sorry to bother you again but have a quick q regarding the slider on homepage.

http://tinyurl.com/bx8n5pj

Although I have ticked the ‘Crop Slideshow Images?’ box in the post page, the height of the slider images on the homepage are different heights. Would you be able to point me in the right direction?

I would normally ask this in the forum but I can’t register as my purchase code is not recognised.

Thanks again, D

2winFactor

Hi D,

It looks like a couple of your images just aren’t wide enough to be cropped correctly. Make sure that your images are at least 700px wide when you upload them to your site. This one appears to be much smaller:

http://www.fmcg.ie/wp-content/uploads/2013/02/tesco-express.jpg

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Exclusive Author
  • India
  • Has been a member for 2-3 years
siddhu Purchased

Hii

Could you please provide your mail id. so that i will send you a user id and password of a demo site.

i tried so many time my gallery page not working, it not able links to media file.

Thanks :)

my mail_id siddhu.nist06@gmail.com

2winFactor

Hi Siddhu,

That’s most likely the bug in the latest version of WordPress 3.5.1:

http://core.trac.wordpress.org/ticket/23298

That appears to be causing the issue since it’s present with the default Twenty-Twelve theme active, without any plugins. The only way to fix it is to click on your gallery again in your content editor and be sure to select “Media File” in the “Link To” dropdown.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Sold between 1 000 and 5 000 dollars

hello,

i have been hired by someone to translate to make this template arabic and in the design and words … etc

everything is done and working perfectly BUT the more headlines button is not working why is that ?

The Website is http://twaa9l.com/nv/ it’s in arabic language probable u won’t understand some words but look at the bottom of the home page where More Headlines are it’s not working,

2winFactor

Hi Youssef,

It looks like you just haven’t set up your blog page yet. The “More Headlines” button links to whatever page you have set for your blog page in Settings > Reading. Check out the documentation included with your theme for more information on how to set up your blog page.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Twaa9l

Mr Andre Thank You So Much You Save Me With My Client But For as a Recommendation from me i have read the documentation and you didn’t mention that

The More Headlines button active when you only create a blog page

maybe some people don’t want to create a blog page so mention this would be really Helpful Thank You Again,

2winFactor

Thanks Youssef, I’m not sure how to get the button to link to the blog page if it isn’t created. Perhaps just not show the button unless it’s created? Thanks for your input!

Andre

Twaa9l

Thats would be Great and you should notify the user about it in the documentation so he will be know that and create it,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Oujiz Purchased

Hi !

I have a bug with my slider code. When i add images on it like this : http://awesomescreenshot.com/027y3t8a5 i got that on the upload and a never ending loading : http://awesomescreenshot.com/01ey3tg63

Any help would be appreciated.

Oujiz

2winFactor

Hi Oujiz,

It looks like it may be missing a “slide 1”. Have you tried entering a image for your first slide?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great theme but I’m having problems with it working with Wordpress 3.5.1. Add Media and all widgets don’t work.

Also don’t seem to be able to access the help centre as only have a purchase id from themeforest and not recognised.

2winFactor

Hi Marbella_Mick,

Be sure that you have the latest version of the Theme installed. Version 1.3.91 and above are compatible with the latest version of WordPress. Additionally, be sure all your plugins are compatible with WordPress 3.5.1. If they aren’t, they could throw some javascript errors in the latest version of WordPress.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Mexico

Hi!

How well does this theme manages a WooCommerce installation? I don’t expect it to be optimized for it, but hopefully it will allow the thing to work properly.

Thanks.

2winFactor

Hi Donush,

There aren’t any reported conflicts with the plugin, I’ve tested it a little bit myself and everything seems to work as it should. Of course, it’s not optimized for it, but it should work with the theme.

Let me know if you have any other questions,

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Norway

Hi Great theme!

Before I purchase, is it possible to use original image sizes in the grid slider? If not, is it possible to change the preset sizes?

Vidar

2winFactor

Hi BestOutDoorApps,

The images in the grid are automatically cropped and sized, so you’d need to make some modifications to use the original dimensions. I believe you’d just need to change a line in your functions file, as well as remove the height attributes from those divs. I’d be happy to point you in the right direction, but this type of alteration would go beyond the scope of support for the theme.

Let me know if you have any other questions,

Andre

Bestoutdoorapps

thanks for a quick response. I just had to know if it was possible :-) I may need some help with doing these kind of changes. And also I would like to be sure that i can get technical help if i got serious problems and it’s urgent. Do you provide that kind of support or do I have to use a third part ? I’m now talking about paid support.

Bestoutdoorapps

Just bought it :-)

2winFactor

Hi Bestoutdoorapps,

Thanks for purchasing my theme! I really appreciate it!

I’m happy to assist you with customization requests that require only a few lines of code. If however your modification is more complex, and requires more than just a few lines of code, I can only provide guidance to your question. Complex modifications will require you to implement the changes yourself or hire a 3rd party programmer to assist you.

There is a dedicated Support Forum to help you get your theme set up – any questions or issues either myself or a member of the team will be more than happy to help!

Thanks! Andre

Bestoutdoorapps

Great :-)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
Mahiikbr Purchased

Hi,

I would like to know that is there any method by which I can rename the theme name (.i.e. extranews), below is some copied link sourced of my site for your reference, which I got through while clicking the “view page source”. As I would like to make is custom made .i.e of my site name or any name of my choice..??

<link href=”wp-content/themes/extranews/style.css” rel=”stylesheet” type=”text/css” media=”all” /> <!-Site Layout ->

2winFactor

Hi Mahiikbr,

You can just rename the theme folder (extranews) to whatever you like. Even if you rename the folder, the WordPress should still automatically link to that theme.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user
Mahiikbr Purchased

I tried but it is not accepting the new name..? Please guide with any alternate method.

2winFactor

Hi Mahiikbr,

What errors are you getting? You may need to jump on the support forum :

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user
Mahiikbr Purchased

I am concerned and am referring to the instructions that you have had adviced, after changing the theme name the website didn’t opened.

2winFactor

Navigate to Appearance > Themes in your editor and be sure you have the theme activated.

Andre

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
kiwii Purchased

Can you please advise on how to make cuffon work on IE 7 ??

Thanks in advance!

2winFactor

Hi Kiwii,

ExtraNews doesn’t use Cufon for fonts – is this something that you’ve integrated yourself?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

kiwii
kiwii Purchased

Sorry my bad ! No I didn’t .. the font is showing differently in IE 7 than in Firefox .. and I don’t know why is that

2winFactor

Hi kiwii,

What do you mean by “Differently”? Each browser will render the fonts slightly differently. Could you start a new topic on the Support forum and provide a live version link?

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Need clarity on a few points before purchasing the ExtraNews theme. Look forward to hear from you soon. Thanks.

1. Is it possible to show the tagline below the Title/Logo in the header? 2. Is it possible to insert AdSense ads in the content/posts? 3. Is the theme compatible with Yoast WordPress SEO plugin & Disqus? 4. Can the Font size & colour be changed in the content/posts? 5. Does the Theme natively support various post formats viz. quote, link, aside etc? 6. Can a ‘purchase’ link be integrated with reviews? 7. Can Viewers’ Reviews and/or Ratings be enabled? 8. Can the thumbnails be shown in portrait orientation rather than landscape? 9. Lastly, as I am planning to use the ‘Blog Homepage’ option pls let me know if the space below the Menu Bar can be used for some custom message/tagline (center aligned) rather than ‘Latest News’ text? Also, can the width of this space be reduced (as I will be using just one line here)?

2winFactor

Hi Aum302,

1. It’s possible, however, you’d need to make some modifications to the theme to get that to work. Not super difficult, and I’d be happy to help you with that, but you would need to edit theme files to add that functionality.

2. The best way to do that would be to use some kind of plugin. Maybe something like this:

http://wordpress.org/extend/plugins/adsense-plugin/screenshots/

I believe there are a number of plugins that will automatically add Adsense ads in the content/posts. You’d also need to add a script to those ads to make them responsive with the site.

3. Yes, it’s compatible with both. However, Yoast SEO hijacks the wp_title() function, so you’d need to make a minor change in the title section of your site – basically just removing the built in wp_title tag that’s used for the theme SEO so that Yoast can add it’s own.

4. Yes, however, you’d need to do that with some custom css in the Theme Options panel. I’d be happy to help you with any font size/color adjustments.

5. Post formats are not supported with the theme.

6. The easiest way to do that is to just add a “purchase” button to the content area of your post. Otherwise, you’d need to make some theme modifications to add that button.

7. That’s not a feature that’s included with the theme, but there are a bunch of plugins that you can use to extend that functionality. Maybe something like this:

http://wordpress.org/extend/plugins/kk-star-ratings/screenshots/

8. Which thumbnails? In the grid? You can change the default size of your thumbnails in functions.php to your liking if you want.

9. “Latest News” is just the page title, so you can change the title to whatever you like and it will display that (like an intro). Space can be reduced with some custom css in the Theme Options panel.

Let me know if you have any other questions,

Andre

Default-user

Thanks so much Andre for your prompt response.

Post formats are not really important to me. And as you have suggested, incorporating Tagline, changing font & thumbnail size, addressing Yoast SEO compatibility etc. shouldn’t be too difficult with your help.

Would buy the theme and then touch base with you in the support forum.

Default-user
aum302 Purchased

Hi, bought the theme yesterday and sent a few queries in the support forum. Look forward to hear from you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi, i have purchased this theme, but i can’t create account in the support forum with my purchase code…

2winFactor

Hi qdoptimist,

Be sure your username matches your ThemeForest username used to purchase the item. In other words, the username and purchase code must match. Can you confirm you’re using your Themeforest username (qdoptimist) to sign up?

If you’re still having issues, just let me know.

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear 2winFactor,

I just purchased your (amazing) theme and I am setting-up it. I would like to know if it’s possible to display “5.300” or “5300” Facebook fans instead of “5.3 K” and how to do it ? I am really not used to php code.

Please let me know, Francois (alias luxurytravels.biz)

My blog is www.luxurytravels.biz

2winFactor

Hi LuxuryTravels,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Exclusive Author
  • India
  • Has been a member for 2-3 years
siddhu Purchased

Not showing the Shortcode Buttons of Page and Post for Author and Editor Users

Hii Team How Are You ?

Actually i have created some author and editor users. when they adding a new post/page, on their panel the Shortcode Buttons are not showing.

For the Administrator no more problem everything is ok. But for the other user its having problem.

Is there any way to make available those buttons for the other users.

Here is the Image

Thanks

2winFactor

Hi Siddhu,

Shortcode buttons only show up for users who can edit posts and pages by default. You can change this if you want. In functions.php, there’s a function called “ag_add_shortcodes”. You should see a line like this in the beginning of the function:

    if ( current_user_can('edit_posts') &&  current_user_can('edit_pages') )  
   {

Just remove the pages part:

    if ( current_user_can('edit_posts') )  
   {

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Europe
  • Has been a member for 2-3 years

Hi

I like the Extranews theme. Three questions: 1. Concerning of the : Is it possible to click-on the slide-show pictures in order to see them in lightbox too? Like here, for example: post’s slideshow with imbedded lightbox. I’m asking about, because now I offer the next site to my customer, who already used to see this functionality in my previous project. If I buy the Extranews theme and install it for him, the first his question will be: “Hey, could you do the post-slideshow as before?” :)

2. I hope, the theme provides unlimited sidebars, right?

3. Background images for posts/pages? (for boxed layout’s version of theme)

Thanks for answers in advance!

2winFactor

Hi Fotomaster,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

1) It’s possible, however, you’ need to make a small change to the theme to get that to work. It almost made it as a feature in the theme, but it is buggy if you want images of different sizes on certain browsers. If you don’t mind your image slideshows cropped then it should work great.

2) That’s not part of the theme by default, however, the custom sidebars plugin works great with the theme, and is super easy to use.

http://wordpress.org/extend/plugins/custom-sidebars/

3) You can’t have different backgrounds for each page – you’d need to make a modification to the theme or use some kind of plugin for that functionality.

Let me know if you have any other questions,

Andre

fotomaster

Dear Andre, thank you for detail answers, I appreciate this. As I can see, the ExtraNews theme is rather friendly for popular plugins, right? Maybe, it is also compatible with Real Estate Website Builder too? I ask now about just in case.

BTW, i think, it is something wrong with my IE9 (win 7/64) or someone else in my side: please, see the 2 screenshots of your demosite here: number 1 (here everything is OK, see the next) and number 2. I hope this is only on my side.

Well, I’m going to discuss with my customer about of your theme again, thanks for your kindn explanations! I hope, you will help me with these items (I mean only lightbox for post-slideshow here) after purchasing of wonderful and clean designed ExtraNews theme. And thank you one more, for your time!

2winFactor

Hi Fotomaster,

I just gave that plugin a quick test, and it appears to have conflicts with the theme. The reason being is that it also uses the same options framework that the theme uses, and the plugin tried to declare it again, without checking to make sure it’s already running. You’d need to make some modifications to the plugin to get it working with the theme.

For the video z-index issue, I just forgot to add wmode to the embed code that I pasted from youtube. Wmode needs to be transparent or flash will always be on top. It won’t happen to you if you copy the embed code correctly from google when you enter it into your text box.

Let me know if you have any other questions!

Andre

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 3-4 years

Hi, Before I purchase, is it possible to use only grid in homepage, or it possible I put the grid in place of “lasts posts”?

2winFactor

Hi JonatanFerreira,

The grid is only available on the homepage, by default. You’d need to make some modifications to the theme to put it in place of “Latest Posts”.

Let me know if you have any other questions,

Andre

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

I have just one small question: how do I exclude one category from the Grid Homepage? The Query post function is filled with code I don’t understand and am afraid to mess with.

I am using a four post grid at the top of my website www.stlblueshockey.net

2winFactor

Hi Forsammyray,

The easiest way to feature specific posts in your homepage is to just mark them as “sticky”. Then you can pick and choose which posts you want to show up there. Check out the documentation included with your theme for step-by-step instructions on how to make posts “sticky”. Otherwise, you’d need to change the loop on the homepage slightly. However, to provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, i bought the theme but i have a title problem with the theme.

My Blog’s Title is Ali Riza Babaoglan. But all my posts are shown as nameTitle in Title Bar.

For example: http://www.alibabaoglan.com/blog/2013/global-risks-of-2013/ it is “Global Risks 2013Ali Riza Babaoglan”

and http://www.alibabaoglan.com/blog/2012/the-future/ the post title is “The FutureAli Riza Babaoglan”

I dont know how to handle and where is the second title come from.

I just go Settings>General>Site Title and wrote my Title Ali Riza Babaoglan but it shows it all individual blog post headers.

My .htaccess is below;

“RewriteEngine on

  1. Unless you have set a different RewriteBase preceding this point,
  1. you may delete or comment-out the following RewriteBase directive:

RewriteBase /

  1. if this request is for ”/” or has already been rewritten to WP

RewriteCond $1 ^(index\.php)?$ [OR]

  1. or if request is for image, css, or js file

RewriteCond $1 \.(gif|jpg|jpeg|png|css|js|ico)$ [NC,OR]

  1. or if URL resolves to existing file

RewriteCond %{REQUEST_FILENAME} -f [OR]

  1. or if URL resolves to existing directory

RewriteCond %{REQUEST_FILENAME} -d

  1. then skip the rewrite to WP

RewriteRule ^(.*)$ – [S=1]

  1. else rewrite the request to WP

RewriteRule . /index.php [L]

  1. END Wordpress
2winFactor

Hi Ababaoglan,

It looks like you have the Yoast SEO plugin enabled. I believe that alters the page title, correct? Have you made any changes to header.php?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user

I do not made any changes on header.php, just upload the theme again.

How could i be sure that alters the page title, correct? I think i have some problems with that.

2winFactor

Have you tried deactivating the Yoast SEO plugin? The problem with Yoast is that it hijacks the wp_title() function, which can mess with some theme’s own title attributes.

More information here: http://themewich.com/forum/topic/4327/yoast-wordpress-seo-plugin

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Just purchased the theme really excited about using it for my site, one thing do you have the psd files so i can just experiemnt with my design elements too that would be brilliant if you do please thanks again chris

2winFactor

Hi Chris_Blades,

There are no PSD files included with the theme, as there were none created. I do must of my designing and developing in the browser so I’m afraid there’s no PSD to send.

Let me know if there’s any other way I can help.

Additionally, to provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Any additional questions, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user

ok thanks for the update Andre and will use that support forum if needed thanks for the quick response!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
SADK81 Purchased

Can you help me? I’m trying to access the forum and it’s telling me my IP address is blocked because I tried too many times to log in.

2winFactor

Hi SADK81,

It looks like your IP address has been released. Let me know if you’re having trouble logging in, or if you need me to reset your password.

Andre

Default-user
SADK81 Purchased

Yes, thank you!

2winFactor

Hi SADK81,

Just reset your password. You should get an email within the next 20 minutes or so with instructions on how to reset. Let me know if you’re still having issues,

Andre

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