324 comments found

Dear Themegoods,

I am experiencing a problem with the visualization of my website www.professional-luxury.com on Android devices (Galaxy note 3, Nexus 5, etc). The mobile edition gets blocked half way through the scroll of the page and the content disappears only to reappear with the last elements of the page. Same problem experienced on the visualization of your demo page.

I have read that several clients of yours have been experiencing the same issue since months, did you find a solution? Could you give me any recommendation to fix the situation? Thank you in advance for your help. I remain at your disposal for any further clarification.

Best

ThemeGoods

Hi,

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Default-user

As you can see from the screenshot , when we try to visualize the page with the article and we scroll down to the middle of the page there is an empty area that appears ( similar to an image) that blocks the visualization Of the text, menus and original element From the website. This unfortunate error happens only when the website is accessed from Android devices ( Note 3, Nexus 5 ,Samsung S 5) .

https://www.dropbox.com/s/dnc0a7i78n3nqqf/Screenshot_2014-09-11-23-27-39.png?dl=0

Please let me know if there is any setting to change or error from my side otherwise suggest me how to solve the problem.

I remain at your disposal for any further clarification. Thank you in advance For your help .

Ps.You can contact me in private for further details admin@professional-luxury.com

Default-user

As you can see from the screenshot , when we try to visualize the page with the article and we scroll down to the middle of the page there is an empty area that appears ( similar to an image) that blocks the visualization Of the text, menus and original element From the website. This unfortunate error happens only when the website is accessed from Android devices ( Note 3, Nexus 5 ,Samsung S 5) .

https://www.dropbox.com/s/dnc0a7i78n3nqqf/Screenshot_2014-09-11-23-27-39.png?dl=0 Please let me know if there is any setting to change or error from my side otherwise suggest me how to solve the problem.

I remain at your disposal for any further clarification. Thank you in advance For your help .

Ps.You can contact me in private for further details admin@professional-luxury.com

I really like this theme – thanks for your hard work. However one issue has come up. When I use the Content Builder for the homepage of outfrontonline.com, and save it, then later go in to edit those blocks again, they appear there as should be, but are blank/empty. I can see all of the content below still in the “Custom Fields” along with a lot of other settings and code. Can you please help so I don’t always have to constantly redo/restore this settings?

ThemeGoods

Hi,

Thank you for purchasing.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Kekow Purchased

Hey,

Nice theme ! It seems to be the one I’ve been searching for a long time :)

However, I have a problem when I load my homepage : half the time it doesn’t work. Here is the pic :

Heberger image

Can you help me with that ? Thank you !

ThemeGoods

Hi,

Thank you for purchasing. Provide URL of your site please.

ThemeGoods

Hi,

There are PHP fatal error from one of your plugins. Please try to disable all plugins.

Quick question if things are updated and working with wordpress 4.0.

Also, like, JerryCunningham, above, I run into the issue of the text I enter in the content builder for the Home page disappearing after I save it, log out and then come back the next day. This only seems to happen on window 8 OS machines though for me. The text stays there when I close and open the admin area on windows vista or windows 7 machines but as soon as I open the Home page in the admin area on a windows 8 machine the text in the content builder is now gone and I have to redo everything.

Up to this point I have just been updating with my older computer but if other people are having this issue too then it must not be just me :) And my old computer is having issues so I may not have it much longer so a fix for the disappearing text in the content builder for the Home page would be nice. I am currently running wordpress 3.9 and I have had this issue for months but thought it was just me and I was then just using another computer to update the Home page.

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