TemplateMela

TemplateMela supports this item

Supported

94 comments found.

I just bought the template and loaded sample data. When I load the website it keeps loading for like 5 minutes after everything is loaded. This happens with both Chrome and Firefox, Safari seems oke.

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly guide you with all your theme related issue.

Hello,

Where are the template psd pages ” product in detail” ?

Laying out the sheets do not fit the theme …

It’s really a shame , at this price all psd template could be present in the pack !

In our theme package already included PSD files. If any issue with PSD files please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.

Hi, How do I change the language here? http://i.hizliresim.com/EppR5A.png

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide your about all your technical question or changes.

I have been waiting answers to request support for 2 days

Ohh, Can you provide your ticket id? so we can assign on first priority.

Hi there, last update is from 14 juli 2015.. will there be a new one soon? WooCommerce and Wordpress has had some important updates. So some minor bugs are appearing.

Cheers, Leroy

Right now this theme fully support to latest version of wordpress and wooCommerce. If any issue with this theme then please contact to our technical team with all your details at https://www.templatemela.com/support/ so they check it all your theme related issue.

cloude

cloude Purchased

Hello, I just bought this theme but there is not demo and child time of ‘cosmetic store’

This theme demo working fine, And please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.

kyoka12

kyoka12 Purchased

Your theme (WCM010014) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

what It’s mean..

It’s not a major issue with this theme, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can update outdated files.

cloude

cloude Purchased

hello, how can I activate breadcumbs? > http://oi66.tinypic.com/2ir2kbo.jpg

cloude

cloude Purchased

another question.. how can I add purchase button in footer? > http://oi65.tinypic.com/2qdnzms.jpg

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install this theme on your server and check it all your theme related issue.

face21

face21 Purchased

Hi! Do I still have to purchase the Revolution Slider before I can use it?

Revolution slider included with our theme package, No need to pay any extra amount.

jamlaw

jamlaw Purchased

Hi

Just purchased your theme. I’ve tried installing the demo data but my home page looks nothing like yours!!!

Are all the featured products on the home page entered manually?

Please tell me how I can sort so it works like the demo

Please submit a ticket with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and guide you about all your technical question or issue.

Glamface

Glamface Purchased

Hello! Can’t import demo data – says the file is empty. Posted a ticket at your support center – ID #JVD-770-13082 , please help

Ok, We have assign your ticket on first priority so you will get update very soon via your ticket #JVD-770-13082.

Glamface

Glamface Purchased

Thank you very much – great support! And fast!

Thanks.

Glamface

Glamface Purchased

Where can i translate MyAccount, Logout / Login/Register text, which is on the top right of the main page? I don’t want to use WPML plugin

Ok but need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about this changes.

Glamface

Glamface Purchased

NEWSLETTER block on the main page doesn’t shows the field for email and button SUBSCRIBE – how do i fix it? You can see it here http://www.beccacosmetic.ru How should the editor field look like? I mean in admin – i think something wrong with this code (can’t post it here due to the limits of posting)

Glamface

Glamface Purchased

This is my code:

[container padding="30px 0 30px"][two_third][title size="small"]???????[/title][latest_news category="13" items_per_column="1" number_of_posts="3"][/latest_news][/two_third][one_third][newsletter_text text1="???????????" description=" Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor"] [newsletter][/newsletter][/newsletter_text][/one_third][/container]

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they help you about all your technical question or issue.

Glamface

Glamface Purchased

One more question – about banners on the main page. How can i add a link to the banner?

I use this code:

[container][one_half][tm_banner image="http://www.beccacosmetic.ru/wp-content/uploads/banners/becca-shimmering-skin-perfector-banner.png"][/tm_banner][/one_half][one_half][tm_banner image="http://www.beccacosmetic.ru/wp-cont...nous-perfecting-foundation-video-banner_1.png" link_url="http://www.beccacosmetic.ru/2016/06...ion-uvlazhnyayushhij-krem-s-tonalnym-effektom"[/tm_banner][/one_half][/container]

But it doesn’t work

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they help you about all your technical question or issue.

Glamface

Glamface Purchased

OK, i did now, Ticket ID #WLP-756-86033

OK thanks, You will get very soon via your ticket.

This is the first time that a buy a template from templatemela and to be honest i have too many issues, actually i’m in trouble with my customer.

Menu: Already configured the menus and placed in the position that i want it to show up but they don’t appear there.

Breadcrum: Where can i configure it, don’t found any option.

Shortcode: Trying to add few shortcodes but they don’t work with the page builder, in the case of “Contactenos” (Contact Us) the form was duplicated, so had to remove the page builder and made it manual.

Colors: there is a pink color that i don’t found the option to change it.

I hope you guys can help me with those issues.

Thanks in advanced.

Yes, Can you provide your ticket id? So we can assign on first priority.

Sure! #TMJ-296-85955

OK thanks, You will get within few minutes via your ticket.

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