90 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Ireland

Hi,

Just a quick pre-sales question as love the theme but one area I am not just clear on.

How ‘responsive’ is this theme?

When I adjust the browser width nothing seems responsive and there is no change until you get down to about 480px. So between that width and a higher width as well as below that width if does not seem to be responsive at all and gives you horizontal scroll bars.

Are there settings in the admin area or something that can be changed to make the site truly responsive of is this just a limitation of this theme?

Thanks,

FRANK

ait
ait Author

Theme is styled for desktop and mobile phone only, it’s not styled for tablets.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

hello, is this theme woo commerce compatible and do you offer the demo images in the slider as a demo install?

ait
ait Author

Thanks for the message. You can install WooCommerce plugin, but no special styles are included. Images are not included as these are proprietary and we cannot resell them.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, what size is your slider in your homepage example? http://preview.ait-themes.com/fairytale/wp1/ because when i configure the slider the size is 960×350 pix. Your slider look 3D effect… i want the slider like you… :)

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years

Any plans to upgrade this to a fully responsive design (iPad) and support high resolution?

ait
ait Author

Sorry no plans for that. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I try to add 6 menu on the webiste but I cannot.

could you tell how could I add the 6-th menu ?

Thank You.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

My support strings have gone unanswered for 5 days.

http://support.ait-themes.com/support/topic/64013?_fid=4qf2 and http://support.ait-themes.com/support/topic/63712

I wonder why you would choose not to support me? I am VERY unsatisfied. Please look into it as the client is so angry and I will lose so much goodwill and money! I regret buying this theme…..

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions asap.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Poland
  • Referred between 50 and 99 users

pre-sales question: what language are included ?(I look for polish like http://www.e-tobak.pl) What list for the language files that are already translated and included.

ait
ait Author

There’s english POT file included in the theme, you can translate it to any language. Thanks.

qwarantanna

whether the package after buying contains sample content looks like in the demo? Graphics, banner, icons … etc

ait
ait Author

Theme includes demo content XML file, images are not included as we cannot resell them. Thanks.

qwarantanna

what you mean images not included ?

ait
ait Author

Presentation images you see in the slider or blog posts are not included as we purchased them on bigstockphoto and cannot resell them.

qwarantanna

hmm, what about icon “Professional Services for Your Garden” included or not ?

ait
ait Author

Images included can be found on the following url: http://preview.ait-themes.com/fairytale/wp2/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kareyva Purchased

???????? ????!!!!!!!!! ??? ?????? ?????! ??????????? ?????????? ????????? ?? ????? ??????!!! ???? ??? (??????? ?????????) url tags ? grid portfolio ???????????? ?????????? ???????! ? ??? 5 ?????! ??????? ???????? ?????????! Great theme!!! Everything is just super! Support team promptly respond to any question! There is a bug (hopefully temporary) url tags in grid portfolio rewrite Latin letters! And so 5 stars! THANK YOU!

ait
ait Author

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, re the Fairytale template, I can’t see a SHOP template/layout anywhere in this theme. I note that it’s Woocommerce compatible., so am wondering if you have included, or are planning to add, any kind of layout template for shop, checkout & product categories?

Clare

ait
ait Author

Thanks for your message. You can install WooCommerce in this theme, there are no special styles though.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Poland

So, I purchased template and I have problem with revolution slider (slider not found) http://www.ogrody.24marketing.jupe.pl

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

epapspot

They have not to write so answer me here

epapspot

How can I change this text “I agree .. ” and “name” “email” in form ? on my site http://www.ogrody.24marketing.jupe.pl/kontakt/

ait
ait Author

I’ve forwarded your message to our support staff, they’ll have a look at your questions asap. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Poland

Again – Why pictures in the slider are blurred (http://www.ogrody.24marketing.jupe.pl/). What dimensions is best to use the images in the slider

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello I purchased and installed the theme but I can not find the slider

Default-user

sorry … I fixed all … thank you anyway!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

... and yet, when I try to create a new page, the server gives me this answer: WordPress database error Table ‘Sql674355_2.65ddwp_revslider_sliders’ does not exist query: SELECT * FROM 65ddwp_revslider_sliders made ??by include (’ D: \ Inetpub \ webs \ davidedancelliit \ Tercomposti \ wp-admin \ edit-form-advanced.php ‘), do_meta_boxes, call_user_func, WPAlchemy_MetaBox-> _setup, WPAlchemy_MetaBox-> generated, WPAlchemy_MetaBox-> sliderAliasesControl

Default-user

sorry … I fixed all … thank you anyway!

ait
ait Author

Thanks for letting us know, if you’ll have any other questions please post to our support forum at support.ait-themes.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

sorry … I fixed all … thank you anyway!

Default-user

sorry … I fixed all … thank you anyway!

ait
ait Author

Thanks for letting us know, if you’ll have any other questions please post to our support forum at support.ait-themes.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Poland

How Can I translate date of post: text to translate: “28 january” to polish language “28 stycze?”

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
2xVerso Purchased

Where are the pictures included in the slider ? Where are the icons and all the stuff included in your demo ? You don’t mention anywhere that is not included ! It’s a shame !

ait
ait Author

Hi,

Sorry all images used on our demo site are proprietary images and we cannot resell them.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years
2schaa Purchased

Hi there, can you please advise the source of the icons & other images used in demo so that I can buy it.

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

So let me get this straight before I go and purchase this theme. Are the images not included in the sliders at the top?? If not, where can I purchase them from??

ait
ait Author

All images were purchased from bigstockphoto, unfortunately we cannot resell them.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello,

I want to buy the theme. Can I buy the pictures to you? Where did you buy them? I need something more like this.

Thank you

ait
ait Author

You can purchase all images from bigstockphoto. Thanks.

Default-user

Thank you,

I have now bought The. Under what I find the use images?

ait
ait Author

Please post to our support forum, our developers will send you image numbers. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Indonesia
aguskc Purchased

Hi, I tried the responsive thing by resizing the browser, but it didn’t responsive, both on your demo and my site. How to make it responsive? Thank you.

ait
ait Author

Hi,

Theme is styled for mobile phones and desktop. It stays the same on tablets.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

by
by
by
by
by
by