ThemeForest

Fairytale Full Ajax Portfolio WP with Video Audio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello AGAIN, I have so many little questions that would be alot faster if I could just send a personal email to you. Is this possible?

Thanks

bibiyasyo

Hi, we do not give support by email. but you can post your questions to support forum. our support staff will help you. open a subject and post all your questions. thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is this theme compatible with the newest WP update 3.5.1?

bibiyasyo

hi, we have updated our demo site’s wordpress version to 3.5.1 and it is working fine. it is compatible with WP 3.5.1 thanks

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi, I have problems, it does not work the button of short codes. When I click a window appears that says “INTERNAL SERVER ERROR”

What would you recommend to do?

bibiyasyo

hi, please join our support forum for questions. our support staff will help you. thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kcin01 Purchased

Hello, I am having an issue with the alignment with the short codes. They columns do not match up across the top. Is there anyway to fix this?

Thanks

bibiyasyo

hi, please join our support forum for questions. our support staff will help you. thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

I add that in the browser chrome does not work scroll!

bibiyasyo

hi, please join our support forum for questions. our support staff will help you. thanks.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
doobee Purchased

Can u help me? What i should insert in Custom CSS form (google font api) for using cyrillic fonts. For example: <link href=’http://fonts.googleapis.com/css?family=Lobster&subset=latin,cyrillic-ext,cyrillic' rel=’stylesheet’ type=’text/css’>

I have tried to turning it on and have tried to insert values of Font, but it doesn’t work.

bibiyasyo

hi, please join our support forum for questions. our support staff will help you. thanks.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
doobee Purchased

error

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Don’t change loading screen logo…what to do?

bibiyasyo

hi, please join our support forum for questions. our support staff will help you. thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where can I find the support forum? Thank you!

bibiyasyo
Hi, http://support.imperialthemes.com/ but it is available only to buyers. thanks
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kcin01 Purchased

I logged into the forum, but I do not see where you can post a question. My question is how do you increase the drop down menu font size?

bibiyasyo

Hi, in support forum there is “Fairytale Full Ajax Portfolio WP with Video Audio” group, where people have posted their questions, the questions are being replied periodically by our coder. thanks

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
doobee Purchased

Plz, help! Social icons are doesnt work properly!

there is mydomain.com/www.fb.com/myname instead of www.fb.com/myname

how i can fix it?

and also, how i can highlight h2 text? – doesnt work.

bibiyasyo

hi, can you use full path url, with http:// and try again. thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Nice theme! I am wondering whether you could program a little extra for the theme in terms of the homepage. My customer needs a forest photo to be in the background as homepage and when hovering the mouse over different areas, it should show images of different birds and explanations. It’s like a little game element for the page. Is this something you could do or do you have any idea who could do this for your theme?

Thanks!

bibiyasyo

Hi, this type of thing should be coded individually, and it will not take little code depending on the complexity of the image and data on hover. if you mean something like this : http://jquery.bassistance.de/tooltip/demo/ (image map with tooltips), then it may be easy, but if you want images on hover, then it may get complex. we cannot incorporate this type of things into theme. thanks.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years
WordBob Purchased

i don’t hane any experince withe wordpress, but i thougt i was simple enough but i ran in to my first problem, i can’t make a youtube video on my home site on my web page (www.justbob.dk/wordpress) - and sorry for my english

bibiyasyo

Hi, when creating pages, below the editor, there is page item options, from where you can set custom background image or video. thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have an issue when i try to load the page it reloads in a bad way only loads some elements. i need it to solve ASAP

bibiyasyo

Hi, have you installed plugins or changed the code, could you post your question to support with site address, our support staff will check it. thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I ve got another issue, when creating the blog page it gets the video and the slider not display the page background image, i assume there’s a conflict between these two pages. need your help ASAP

bibiyasyo

Hi, pages can have background image or video. blog does not support background image. thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I have a question, when using the Phone, can you only see the page when the phone is turned horizontally/landscapemode, or can you also use it vertically?

bibiyasyo

Hi, our theme forces user to landscape mode in homepage. thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

One question. On the live sample the home page goes through some of the projects along with music. How is that done?

bibiyasyo

Hi, on home page there is slider with images and video. also there is music from site. so sometimes when video plays music is paused or resumed. you mean the site music ? (blue jeans by lana del rey)

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 3-4 years

Very nice theme! Is there a possibility to make own forms fit for this ajax used here?

bibiyasyo

Hi, you can use your own forms of course. if your forms will be submitted via ajax, then it will not be interferred with our ajax system. thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I have some issues with the theme ,because blog always appears in main webpage and if i try to give category to the post ,they show up not only in the blog menu ,but in the main webpage.Even so ,the slide keep runing in background on all the options of the website(when i do click in every one of them). Did i something wrong?

Greetings

bibiyasyo

hi, if you do not specify specific page as homepage, then your blog posts will appear in homepage. were your intentions to show blog posts in homepage ? thanks

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