An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ThemeLan
Additional information from ThemeLan:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Support for third party software and plug-ins
- Payments are required for all Custom services
Note: When You through an email for Support, if you do not add Subject of an email, Then an email isn’t count.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 10 000 and 50 000 dollars
- Bought between 1 and 9 items
- Referred between 1 and 9 users
- Most Wanted Bounty Winner
|Created||8 June 13|
|Last Update||9 August 13|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Software Version||Joomla 2.5.9, Joomla 2.5.8, Joomla 2.5.7, Joomla 2.5.5, Joomla 2.5|
|Compatible With||VirtueMart 2.0.x, Bootstrap 2.3.x, Bootstrap 2.2.2, Bootstrap 2.2.1|
|ThemeForest Files Included||PHP Files, CSS Files, JS Files|
|Tags||Responsive virtuemart theme, bootstrap, clean ecommerce template, css3, ecommerce template, elegant template, fashion, fashion virtuemart, gantry template, html5, joomla, virtuemart mobile template, virtuemart shop, virtuemart template, virtuemart theme|