175 comments found

jcvikl Purchased

Hello, sems nice theme but with some bugs in code. we have problem, gallery doesnt work. When we import data seems portal ok, but when we change something on the page with gallery (like page title) gallery is gone. And also doesnt work when we add gallery on new page. Can you help? Thank you, regards

JohnAilya
JohnAilya Author Team

Hello jcvikl,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thank you.

Default-user
jcvikl Purchased

Helo thx. I did it already

Hello, I saw that in the file there is WooCommerce ready, if I open dreamweaver to make some changes right?

Hello i have recently purchased your theme and i want to ask if theme does support the “related product” function of woocommerce and sidebar in single product page

JohnAilya
JohnAilya Author Team

Hello petragio,

Yes, The theme supports the side bar for the single product page. If you have any technical question you can open a ticket at http://crunchpress.com/support

Thank You!

Hello, I have WordPress 3.5.1. I would like to know if I update to the Wordpress 4 I’ll be able to use the Theme?!

marketto007

I also imported the Dummy Content, but I wanna know which are the PAGE used in the PREVIEW, so I can set up on my site.

The documentation indicates there is a “color customization” section. I seem to be missing many sections from my Crunch Press admin Panel. Any suggestions?

JohnAilya
JohnAilya Author Team

Hello leomega87

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thank you.

On first site Fashionshop looks like a complete and awesome theme. But…. In spite of the demo content since the latest update of the Fashionshop theme color customization is no longer included. You have to work with one of the five included color schemes. If I had knew this before I’d never purchased this theme. You give the wrong information to your customers. Angry!

CrunchPress

Hi,

We have already mentioned at sales page about ‘Multiple Color Schemes’. If there were color controls included we should have mentioned ‘unlimited colors schemes’. We have included multiple color schemes and this is clear from sales page description.

If you want to customize any of these color schemes and want to use your won colors, please feel free to open a ticket at http://crunchpress.com/support

Our support team will provide you .CSS selectors information for editing these color schemes.

Thank you.

Installed Slaider Layer however IT IS configured 2200×892 and STILL Small,the images are the same size configuration , do not understand what ’s wrong

http://www.albumdebolsas.com/
JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support.

Please open a ticket there our technical support team will help you out.

Thank you.

Please How do I add this effect my site ( slide woocomerce ) , please step by step, tks

http://s76.photobucket.com/user/JSP84/media/imgem_zpsc1ad497d.jpg.html
JohnAilya
JohnAilya Author Team

Hello,

That is the ” Product Slider ” Element from the page builder.

If you feel any difficult using these elements from the page builder, you can open a ticket at http://crunchpress.com/support.

Our dedicated supports team will guide you about them.

Thanks

I have the option to choose from one of the included color schemes but when i select one it doesn’t do anything. I’m unable to change the colors. Also there is no background change option either in the Crunch editor panel

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support.

Please open a ticket there our technical support team will help you out.

Thank you.

I have the option to choose from one of the included color schemes but when i select one of them and save it doesn’t do anything. I’m unable to change the colors unless I do the custom css style and take one from the theme folder. When I do upload the custom style the Blog Button in the footer area is not visible. I still can click there but it isn’t visible. Not sure how to correct this. Also how do I go about editing the photoshop files for the things that are not changed by the color change in the editor. Also there is no background change option either in the Crunch editor panel.

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support.

Please open a ticket there our technical support team will help you out.

Thank you.

*TRIED TO CREATE A TICKET BUT AM BEING TOLD THAT I HAVE AN INVALID PURCHASE CODE*

PROBLEM: There is no drop-down menu option on the mobile site and visitors can not access the menu because of it.

JohnAilya
JohnAilya Author Team

Hello AbstraktBeauDee,

You must be entering wrong purchase code. Please verify your purchase code in the ticket so that you can avail the support help from our support team.

Thank

hello, I am using the theme on the following domain: www.cocomms.co.uk and have been getting a message that i have outdated bundles fo woocommerce pages. I have downloaded the latest version of the theme and also updated woocommerce but still getting the same issue. As it stands orders can not be made do to functionality problems. Can you please help me with resolving this issue please?

Here is the full system report:

  1. Environment ###

Home URL: http://www.cocomims.co.uk Site URL: http://www.cocomims.co.uk WC Version: 2.2.11 WC Database Version: 2.2.11 WP Version: 4.1 WP Multisite Enabled: No Web Server Info: Apache/2 PHP Version: 5.2.17 MySQL Version: 5.5.32 WP Active Plugins: 10 WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP WP Debug Mode: No WP Language: en_US WP Max Upload Size: 20 MB PHP Post Max Size: 20 MB PHP Time Limit: 120 PHP Max Input Vars: SUHOSIN Installed: No WC Logging: Log directory (/hermes/bosoraweb153/b630/ipg.befoundtestsitecouk/www.cocomims.co.uk/wc-logs/) is writable. Default Timezone: Default timezone is UTC fsockopen/cURL: Your server has fsockopen and cURL enabled. SOAP Client: Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected. WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.

  1. Locale ###

decimal_point: . thousands_sep: N/A mon_decimal_point: N/A mon_thousands_sep: N/A

  1. Plugins ###

Installed Plugins: LayerSlider WP by Kreatura Media version 4.6.0 Envato WordPress Toolkit by Derek Herman version 1.4 Force Regenerate Thumbnails by Pedro Elsner version 2.0.3 Image Widget by Modern Tribe Inc. version 4.1 Crunchpress Mega Menu by Crunchpress Team version 1.0 UpdraftPlus – Backup/Restore by UpdraftPlus.Com DavidAnderson version 1.9.51 Weptile Image Slider Widget by Weptile version 1.1.3 WooCommerce Admin Bar Addition by David Decker – DECKERWEB version 2.7.0 WooCommerce by WooThemes version 2.2.11 WP Maintenance Mode by Designmodo version 2.0.3

  1. Settings ###

Force SSL: No

  1. WC Pages ###

Shop Base: #7 – /shop/ Cart: #8 – /cart/ Checkout: #9 – /checkout/ My Account: #10 – /my-account/

  1. WC Taxonomies ###

Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

  1. Theme ###

Theme Name: Fashion Theme Version: 1.3.7 Theme Author URL: http://crunchpress.com Is Child Theme: No WooCommerce Support: Yes

  1. Templates ###

Template Overrides (WooCommerce):fashion/woocommerce/archive-product.php fashion/woocommerce/cart/cart.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/cart/cross-sells.php fashion/woocommerce/cart/mini-cart.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/cart/shipping-calculator.php version 1.6.4 is out of date. The core version is 2.0.8 fashion/woocommerce/checkout/cart-errors.php fashion/woocommerce/checkout/form-billing.php version 1.6.4 is out of date. The core version is 2.1.2 fashion/woocommerce/checkout/form-checkout.php version 1.6.4 is out of date. The core version is 2.0.0 fashion/woocommerce/checkout/form-coupon.php version 1.6.4 is out of date. The core version is 2.2 fashion/woocommerce/checkout/form-login.php version 1.6.4 is out of date. The core version is 2.0.0 fashion/woocommerce/checkout/form-pay.php fashion/woocommerce/checkout/form-shipping.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/checkout/review-order.php version 1.6.4 is out of date. The core version is 2.1.8 fashion/woocommerce/checkout/thankyou.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/content-product.php fashion/woocommerce/content-product_cat.php fashion/woocommerce/content-single-product.php fashion/woocommerce/emails/admin-new-order.php version 1.6.4 is out of date. The core version is 2.0.0 fashion/woocommerce/emails/customer-completed-order.php fashion/woocommerce/emails/customer-invoice.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/emails/customer-new-account.php fashion/woocommerce/emails/customer-note.php fashion/woocommerce/emails/customer-processing-order.php fashion/woocommerce/emails/email-addresses.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/emails/email-footer.php version 1.6.4 is out of date. The core version is 2.0.0 fashion/woocommerce/emails/email-header.php version 1.6.4 is out of date. The core version is 2.0.0 fashion/woocommerce/emails/email-order-items.php version 1.6.4 is out of date. The core version is 2.1.2 fashion/woocommerce/loop/add-to-cart.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/loop/pagination.php version 1.6.4 is out of date. The core version is 2.2.2 fashion/woocommerce/loop/price.php fashion/woocommerce/loop/sale-flash.php fashion/woocommerce/myaccount/form-edit-address.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/myaccount/form-login.php version 1.6.4 is out of date. The core version is 2.2.6 fashion/woocommerce/myaccount/my-account.php version 1.6.4 is out of date. The core version is 2.0.0 fashion/woocommerce/myaccount/my-address.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/myaccount/my-orders.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/order/form-tracking.php fashion/woocommerce/order/order-details.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/order/tracking.php version 1.6.4 is out of date. The core version is 2.2.0 fashion/woocommerce/single-product/add-to-cart/external.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/single-product/add-to-cart/grouped.php version 1.6.4 is out of date. The core version is 2.1.7 fashion/woocommerce/single-product/add-to-cart/simple.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/single-product/add-to-cart/variable.php version 2.0.3 is out of date. The core version is 2.1.0 fashion/woocommerce/single-product/meta.php fashion/woocommerce/single-product/price.php fashion/woocommerce/single-product/product-attributes.php version 2.0.8 is out of date. The core version is 2.1.3 fashion/woocommerce/single-product/product-image.php version 2.0.3 is out of date. The core version is 2.0.14 fashion/woocommerce/single-product/product-thumbnails.php fashion/woocommerce/single-product/related.php fashion/woocommerce/single-product/review.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/single-product/sale-flash.php fashion/woocommerce/single-product/share.php fashion/woocommerce/single-product/short-description.php fashion/woocommerce/single-product/tabs/additional-information.php fashion/woocommerce/single-product/tabs/description.php fashion/woocommerce/single-product/tabs/tabs.php fashion/woocommerce/single-product/title.php fashion/woocommerce/single-product/up-sells.php fashion/woocommerce/single-product-reviews.php version 1.6.4 is out of date. The core version is 2.1.0 fashion/woocommerce/single-product.php fashion/woocommerce/taxonomy-product_cat.php fashion/woocommerce/taxonomy-product_tag.php

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support.

Please open a ticket there our technical support team will help you out.

Thank you.

Hello, how can I remove ‘filtering’ in woocommerce? I’d like to show all products in normal mode and to have all categories in the sidebar with a normal menu.

thanks

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support.

Please open a ticket there our technical support team will help you out.

Thank you.

rockn Purchased

Cool theme, how do I change the color styling from your 5 default colors to my own colors?

rockn
rockn Purchased

By the way, the link to your ticket system is down. Its coming up as “The page you are looking for cannot be found.” with a cloud share logo on the bottom. FYI.

JohnAilya
JohnAilya Author Team

Hi,

In order to change those colors you need to make small modification in the css file. Please open a ticket at http://crunchpress.com/support

Our supports team will help you out by guiding you properly to the exact files. This link is working fine. Please try again.

Thanks

hi please che the demo of this template! have problem

Internal Server Error

thanks a lot

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support.

Please open a ticket there our technical support team will help you out.

Thank you.

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