380 comments found

hueblo Purchased

I’m missing the custom sidebar option. I already disabled all plugins but the Typo Shortcodes plugin required by this theme. Any help would be appreciated.

EngineThemes

Hi,

We actually forgot to remove that steps in our docs.. anyway we are updating this theme to v2.7.0.. But sidebar is not included in this theme.. You can ask a refund by contacting Envato support..

thanks

Default-user
hueblo Purchased

I thought I needed that option to proceed but after trying different settings and options I was able proceed and noticed there are quite few changes or additions that need to made to the user guide to make it more user friendly. I don’t know much about creating a website and went with WP and a theme to make it easier. Thank you for clearing that up.

EngineThemes

Hi,

thanks for understanding, the theme is really outdated and also the docs.. We will update the theme asap.. and docs will be updated also..

Hi,

I’m interesting about your theme. I want to buy it, but i need to know if it’s possible on your demo gallery page to add left & right arrows to scroll ? And on your blog page, is it possible to display like on gallery page, i mean horizontal and scroll horizontal ?

If it’s easy to do or you explain me how to do?

best regards

EngineThemes

Hi,

can I see your website link? or any screenshot of the issue..

thanks

Default-user

Here is a screenshot : http://postimg.org/image/a7e1a7jlr/

This is with IE11

I have to resize the window or refresh to see the content gallery

EngineThemes

Hi,

I will check our live demo using IE11 and we’ll get back to you..

thanks

We bought this item, works fantastic. But need to know a two things. First how to add/change the background images (mainly all site will have the same ones) and also, I need 2 galleries, ive created different categories in order to try to achieve this but the galleries dont filter (we have all), just wanted to know if this can be sorted (imagine having portfolio1 as parent with few child portfolios, and portfolio2 with few child portfolios) and each on different pages. Thanks in advanced.

EngineThemes

I’m glad you fixed it.. thanks

Default-user

hi, having a problem with google maps. changed the lat and it was working, after changing zoom level it just disappeared on the page. any solutions?

EngineThemes

can I see your website link? thanks

We have just bought fashion9 template and we are working on our new website. http://www.noistudio.com Now we have some problems with gallery. Especially with Ipad, pictures are not correctly displayed (smaller than the lightbox in the left corner). with IE10 (on desktop windows xp) gallery appear without text, and also with smartphone Nokia Lumia the gallery doesn’t work. I think it’s not just our problem but a general template problem, because we have the same problem with demo template. Try this link with IE10 windowsxp: http://noistudio.com/progetti/ (biblioteca di Garbagnate). Please help us, we need to start with our activity .

Davide

EngineThemes

Hi,

please use the account you used when purchasing this theme, currently we can’t give you support because you don’t have any purchase badge..

thank you!

Hi there,

I’m having trouble with this theme loading on mobile devices… it won’t load and tells me it’s taking too long to load – I don’t have anything heavy on there and don’t even have my galleries setup yet! Is there a secret? I’m grateful for any guidance. The site is http://www.saronicfestival.com

DLyngas Purchased

Hi there. This template NOT work as RESPONSIVE on Safari at all.

Please look at this domain. I have very big problem.

http://elekarela.com/
DLyngas
DLyngas Purchased

Well, i fint that SIMPLE the safari browser CAN’T load the responsive.css file AT ALL. Now Can You find it, and Solve it..???

EngineThemes

Hi,

sorry but I can’t view your website it says “404 Page not Found!”.. anyway did you tick the box here “Appearance >> Theme Options >> General >> Responsive Layout”? if so just untick it..

thanks

DLyngas Purchased

Hi, the Responsive Layout is unticket. please look at screen

http://i.imgbox.com/wD6gopFD.png

EngineThemes

Hi,

I already see your website and everything is working fine.. what responsive issue do you have? responsive stylesheet is their..

thanks

DLyngas Purchased

Site is online http://www.downforeveryoneorjustme.com/http://elekarela.com/

The problem is that Safari Browser CAN”T execute some ”.css” files.

i see in code view that recognize/read them but cannot execute them in page..

If you need any info just tell me.

EngineThemes

open your “responsive.css” file and check this code

@media only screen and (max-width: 1520px), screen and (max-device-width: 1520px) {

//it should be

@media only screen and (max-width: 1520px), screen and (max-device-width: 1520px) {  
}

you forgot to close the open curly brace.. this is why safari don’t accept it..

and btw fashion9 has newer version (2.7.0) which is compatible to latest WordPress version (3.8.1)..

I hope that helps!
thanks

DLyngas
DLyngas Purchased

Thanks mate. Icheck again ALL braces in responsive.css and i tell you.

DLyngas
DLyngas Purchased

My friend.. I try anything about braces nothing happens.. safari don’t play responsive.css and play partial style.css .. please help me to resolve it because is up to 2 months i try to close that issue.

Please tell me what info you want to pass you to help me about.

spicone Purchased

Hi, nice theme :)

How I could change the homepage slideshow, I don’t find the options to change the example images. In the documentation it is not clear, what to do :/

EngineThemes

Hi,

in our documentation please read this steps “4.4 How to Create Gallery as Background slider”..

I hope that helps!
thanks

Hi guys, thanks for the great theme! Just two questions: 1. Can we have the language selector php action next to the social icons (in the same line) 2. Is there a field that i can put custom css without editing core theme files?

thanks

Default-user

Choosing Contact Template in contact page, the background image doesn’t display. Please check again. Yes of course the link is working because the image exists. http://109.75.160.102/~balticfx/wp-content/uploads/contactus_bg.jpg

Default-user

hello guys. 8 days past and still not an answer from you.. could you please help me?

Default-user

25 days without an answer from you?? i am totally disappointed and this is not support!!

Hi again, All images in my gallery are portrait. The thumbnails in the gallery are being cropped as if they were landscape. I’ve read in a previous comment that altering code for gallery-thumb to false (functions.php) can display the whole image as a thumbnail. For me this doesn’t work and still displays images as landscape and cropped.

Any idea?

thanks

Default-user

Ok. Maybe you misunderstood what i asked. Can we have the thumbnails in portrait and not in landscape proportions?

Default-user

hello guys. 8 days past and still not an answer from you.. could you please help me?

Default-user

25 days without an answer from you?? i am totally disappointed and this is not support!!

Hello Great Theme:

So i’ve reviewed this entire forum in regards to the infamous “Please Add Large Resolution Image” and Ive followed the steps, and also saw that you refer to the 4.2 in the manual however that does not work.

Ive done the steps over and over again however i get the same issues.

Please see the website http://www.london-savoy.com/ on the gallery page it keeps telling me to add an image i’ve done every way to add and it still does not let me. Please assist me and please do not refer to that manual because its obviously a disconnect if a lot of the theme buyers are having this issue.

Hi!

How do you make the portfolio thumbnails slide vertically like on the demo when you hover over it? It is currently sliding to the right. Also, how do you add the large image on the individual project page that are linked from each thumbnail?

Thank you!

aquelet Purchased

Hello, I’d like to know how to easily edit the Mobile version of Fashion9

Thank you

EngineThemes

Hi,

you can edit this file “responsive.css” for mobile layout..

thanks

Potentially a good theme, but sounds like there are too many issues and no support sometimes. I am bummed since I like the visual.

EngineThemes

Hi,

Can you tell me what is your issue on this theme?

thanks

I would not recommend this theme anymore. After buying it many months ago, this theme still works awful on the phone and ipad.

In this day and age with websites they NEED to be available on that media. Also issues in different browsers.

EngineThemes

Hi,

EngineTheme is currently making changes on our TEAM that is why we are not able to respond your message right away..

We are planning on rolling a new update of this theme asap..

thanks

spicone Purchased

Hi,

the scrollbar inside a page, seems to be buggy. I used in an page the tab feature – if content is longer as the browser window, I can’t scroll – if I resized the browser window it appears.

Tested in Firefox 30, Chrome 35, MSIE 11, Opera 21 and Safari 5 – it happend on all browsers.

bye Stefano

I’d write this on the support forum but I can’t access it anymore – the email I registered with is no longer working… advice? I forgot my PW.

Anyway, I’ll write it here (and you can see I purchased it).

This theme is not working on my mobile devices. What’s up with that? Not at all… “too slow to load” on all.

Thanks for any guidance. Best,

EB

PRuuPH Purchased

Hi is this theme 3.9.1 compatible?

Have you tested it yet?

Or shall I become a guinea pig?

ENB..//

EngineThemes

Yes it works fine on 3.9.1 thanks

I’ve forgotten my login information since my last time and can’t recover my PW for some reason. I need to find out how to add custom icons as soon as possible. Thanks.

my email elizabeth (at) bowmanmedia.ca

EngineThemes

Where do you want to add an icon?

Default-user

With the other icons (twitter, Facebook) top bar. Is there another place where these social icons appear? If yes, it’d be great to know that too. Thanks for your help.

EngineThemes

Hi,

you can adjust it’s CSS for that.. you can place it in top left, bottom right and bottom left..

thanks

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