372 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
afanshel Purchased

i currently have it in the footer but I want to make it visible on the homepage (and remove it from the footer).

Which file is the appropriate file to edit in this case?

Thank you and sorry for the confusion.

EngineThemes

Hi,

currently the music is located in “header.php” and if you want to add it in the footer you have to edit “footer.php”

I hope that helps!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Why do I get a blank frame when I try to link a youtube video to a blog post? It works for vimeo but not youtube. I have v1.3 and installed your xml as well

EngineThemes

Hi,

you have to get the embedded code of the youtube video not the video url. I will show you what’s the different on both

Youtube Video link
http://youtu.be/yH1J4bxp18U
Youtube Embedded Code (you have to use this code)
http://www.youtube.com/embed/yH1J4bxp18U

I hope this helps!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I tried to link a youtube video to link however it doesn’t show up on the blog page: http://gallery.walkengeonwater.com/?p=75

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
krismarx Purchased

Hi Engine Themes,

I would like to know if you please could give me a hand on that issue with the Internet Explorer… I just went to a friend’s home and he showed me how it looks like. The gallery doesn’t work and in the Menu section, if selecting photography, looks like the gallery is about to appear … but then, nothing… Although the theme looks great, I am having so many issues with, that I will have to probably spend money on another theme. I have already sent 2 emails and posted my questions here. I do understand that you receive tons of support questions and please do not get me wrong, but I am on a business side here. Trying to make this work, so I can concentrate on my work. I am really sorry to bother you. Thanks in advance.

EngineThemes

Hi,

may I know what IE version are you using? because the theme only supports IE8 and IE9 …

thanks :)

Default-user
krismarx Purchased

I have tested on IE8 . My logo doesn’t show…the arrows also does not show. The menu is opened but when you click on the options nothing shows. If there is anyway you could see for yourself that you be great. So you can tell me what could be the problem. Thank you

Default-user
krismarx Purchased

I meant: That WOULD be great. sorry for the typo.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
TyDuprie Purchased

I am having trouble downloading the file. It times out without having done anything. I am using Mac. Wondering if that is the issue. Please advise.

EngineThemes

Hi,

it seems you have a slow internet connection for the moment, try to re-download later..

thanks

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
kiwii Purchased

Hi,

Great theme!

In Firefox the submenu isn’t working properly.. what can I do to fix this? http://tinyurl.com/9fk3cm8

Thanks!

EngineThemes

Hi,

I viewed your site in FF and it seems to be working fine… can you show me some images on this error..

thanks

kiwii
kiwii Purchased

I really don’t know how to show you this issue on images. The thins is that when I place the mouse pointer on the menu , the submenu dropsdown just fine, but when I move the mouse pointer to one of the items in the submenu, the dropdown cease showing and I can’t select the items on it!

http://tinyurl.com/9fk3cm8

Let me know if you can picture this out.. and if there’s a solution for it !

I have mozilla 15.0 (x86 es-ES)

Thanks!

EngineThemes

Hi,

please try to use the latest v1.4 we adjusted the menu delay time.. I hope this helps..

thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
smaaron Purchased

I’ve found that the keyboard arrow keys (up, down, left, right) and the page up/down keys do not work with this theme. I’ve tried it on 2 browsers (Firefox and chrome), and it doesn’t scroll on cellphones/smartphones neither.

EngineThemes

Hi,

we will check on that issue.. thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
smaaron Purchased

1 more thing… when I click on an image from my image gallery, if its really long (up and down, not left to right) it will re-size to fit all in screen (this can make the text in the pic illegible). is there a way I can get the photo to show fullsize?

EngineThemes

Hi,

I don’t totally understand your question, can you provide me a screenshot on your problem?

thanks ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
smaaron Purchased

this pic shows how a photo is shrunk/re-sized to fit the screen…normally that’s cool, but if the image has text, then the text is unreadable because of this shrinkage. I want to have the picture be full-size, so that way the text is readable (even though you’ll have to scroll to see the full image.

http://www.How2Bankroll.com/wp-content/uploads/2012/09/GallerySnap.jpg

EngineThemes

Hi,

I am not sure if fancybox support zooming with large resolution images.. for more info about the plugin visit here: http://goo.gl/7wkwy BTW prettyphoto plugin support this stuff..

thanks ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
obl4k Purchased

Hi there, i have a couple of questions after buying this beautiful theme. 1. how can i make a home page like the one in live preview, that is, when someone opens my page, that the side menu is closed, and there is no text window on the right (which happens to me if i try to do it) 2. In regard to the first question, the menu is always open, it never loads closed 3. The music wont work. I uploaded m4a and mp3, still nothing. 4. I also cannot get rid of the categories pop down menu by the gallery www.soblak.com

EngineThemes

Hi,

1. how can i make a home page like the one in live preview, that is, when someone opens my page, that the side menu is closed, and there is no text window on the right (which happens to me if i try to do it)
- .xml file are included in this theme in download package, so you have the demo content already..

2. In regard to the first question, the menu is always open, it never loads closed
- did you select the gallery as your homepage? if so please remove it, when I view your site the menu will allow to close and open.

3. The music wont work. I uploaded m4a and mp3, still nothing.
- in the current version this error is already fix, can you give an admin access on your site..

4. I also cannot get rid of the categories pop down menu by the gallery
- thanks for pointing this one, we will update the theme quickly for this issue..

thanks
EngineThemes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Themeforest!

I have to many problems with this theme due to bad programing, obviously the guy how programed his theme doesn’t have a clue!!!..... Thats why I sending you this latter.

Can you send me a copy of the demo theme (with all material as on the demo page) If you can’t send me the demo… When I want my money back (deposit).

CEO Daniel Westin Wesslansfilmproduktio

EngineThemes

Hi,

1. I have to many problems with this theme due to bad programing, obviously the guy how programed his theme doesn’t have a clue!
- I am not sure why you said that, if you know how to code why bother to purchase a theme?

2. Can you send me a copy of the demo theme (with all material as on the demo page) If you can’t send me the demo…
- When you download the theme .xml file is included and you will get the demo content.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi. I purchased this theme last night, spent a few hours getting to grips with it and have the following problems / questions. Can you help? These all relate to www.plainviewmedia.com

1) I’ve added a horizontal gallery and the text above it says OUR GALLERY above it. Can this be changed? I can’t find it anywhere.

2) Is there a way to stop the images distorting in the background slider? For a photography theme this is very important to us photographers! Ideally it should resize to the height of the browser with no horizontal distortion – that way the whole picture is shown.

3) Can the logo box on left be aligned vertically with the menu box? Both seem to jump around a little.

4) Viewing the site in IE8 is not good (as krismarx has previously posted). The logo doesn’t show all the time, it just appears very briefly right in the top left when the background images change. I click on a menu item and it doesn’t show the page content. Oddly, looking at your demo site does look OK so it must be something I’ve done. There’s nothing complicated in my posts, am I missing something?

5) Can the speed of the background slider be changed?

Thanks in advance.

EngineThemes

Hi,

1) I’ve added a horizontal gallery and the text above it says OUR GALLERY above it. Can this be changed? I can’t find it anywhere.
- open the “gallery.php” file and then go to line 19

2) Is there a way to stop the images distorting in the background slider? For a photography theme this is very important to us photographers! Ideally it should resize to the height of the browser with no horizontal distortion – that way the whole picture is shown.
- can you show me screenshot on this, I saw your site and it seems OK..

3) Can the logo box on left be aligned vertically with the menu box? Both seem to jump around a little.
- you can change the positioning of that logo using Theme Options

4) Viewing the site in IE8 is not good (as krismarx has previously posted). The logo doesn’t show all the time, it just appears very briefly right in the top left when the background images change. I click on a menu item and it doesn’t show the page content. Oddly, looking at your demo site does look OK so it must be something I’ve done. There’s nothing complicated in my posts, am I missing something?
- I will take a look on your issue about this and we will update you..

5) Can the speed of the background slider be changed?
- YES , just open “js/fadeslide/fadeslide.js” and then add “speed: 300”... for more info on modifying this effect see it here: http://goo.gl/nI6SP

I hope that helps!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi EngineThemes.

Whereby is the sortorder of the gallery items defined? I cannot see a logic in there: The order of the images in the frontend is different from the order in the backend!??

Hoping to hear from you. Cheers, Skiingmax

EngineThemes

Hi,

are you inserting the gallery in the post? can you show me screenshots on it..

thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
krismarx Purchased

Hello There Engine Themes,

Sorry to bother you again. But still here waiting for an answer… Have you opened the website on IE8 or 9? Is it working fine? Do you have any idea on what could have happened? I bought this theme for my business and I cannot advertise it until I have this issues looked after. It has been going on for too long now. I see that issues posted way after my post got their answers already. I am still waiting os something I have asked long time ago… I just want to know if this can be fixed or not. If it can, how? If not, then I just lost 45 dollars and am on the market to buy another theme… Don’t get me wrong. It is all about business. Thanks

EngineThemes

Hi,

yes we are still looking on your issue, we work hard to get this IE8 and IE9 issue fix, we will update you here. just check changelog..

thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi EngineThemes.

As you asked “3 hours ago” concerning my sortorder problem above for the screenshots. Here you are: http://dl.dropbox.com/u/2575666/fashion9/01_gallery_frontend.png http://dl.dropbox.com/u/2575666/fashion9/02_gallery_backend.png

Cheers Skiingmax

EngineThemes

Hi,

thanks for pointing this one… here’s a quick fix for this.
open “single-gallery.php” and then replace this piece of code

$args = array( 'post_type' => 'attachment', 'numberposts' => -1,  'post_status' => null, 'post_parent' => $post->ID );

change it to this

$args = array( 'post_type' => 'attachment', 'numberposts' => -1, 'order' => 'ASC', 'orderby' => 'menu_order', 'post_status' => null, 'post_parent' => $post->ID );

do it 3x in line 76, line 146 and line 209..
we will update the theme again to v1.6 and will include fixing this issue.

thanks,
EngineThemes

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

THX EngineThemes!

Another short – perhaps silly – question: Why are Theme updates not shown in my admin panel??

EngineThemes

Hi,

because the theme does not included an update notification script :)
we will add it soon..

thanks ;)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

when I’m using the thumbnail crop to edit galleries display (for instance to take a landscape crop from a portrait image), the crop doesn’t display – instead it makes a full image thumbnail and leaves white space

http://www.evonlee.com/gallery-item/youth-beauty/

images 1 & 4 show the effect of cropping – the intention was to show a close up of the face, but as you can see it isn’t doing so.

Also.. Horizontal scroll bar is not showing on this page

http://www.evonlee.com/gallery/

the scroll works with a mouse scroll U/D or with a track pad, but it’s not great from a usability perspective. Internal gallery pages are fine

Thanks for your help.

EngineThemes

Hi,

1. Currently the theme have a fix sizes (width and height) thumbnail for gallery. We are working on a new update and we will address this issue..

2. because you have a long title characters, try to minimize the title and that would be OK..

I hope that helps!
EngineThemes

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
lipstick Purchased

Hi, First, I think Fashion9 is a beautiful theme! Great work! I have a problem cause a customer wants a feature that’s not included. I know I’ll have to modify some code to get this but hope that you can lead me in the right direction.

I want to have different sliders for different pages. To make this I think I need to create Page templates who each uses a specific gallery. I guess I can get the gallery by it’s post-ID. I’m not sure which files you use to call the slider. Or is it another way to make this work?

I see that the page templates for blog, gallery etc. uses this line to call the slider:

<?php get_template_part( 'bg-slider' ); ?>

I think I will need to create a new function that get the gallery with the right post ID.

Can you give me any clues?

Thanks! All the best!

EngineThemes

Hi,

yes just add a new template part for your modified background slider..

thanks

lipstick
lipstick Purchased

Thanks!

I think I might be on to something now. I have created a custom field instead of one template for each page. I add the gallery ID on the page to load the correct gallery. I still have some small isuess, but I’m on the right track.

Thanks again for your answer!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi great theme!

How can I have a page where it uses the custom background from the Page Options to use a full width and height rezisable background?

I dont use the BG slider and I prefer to use custome BG’s to each page, I would just like to be able to have a full width and height image that would resize with the browser.

Any help would be appreciated I know my way if pointed to the right direction Thanks!!

EngineThemes

Hi,

go to your list of pages and then edit one of the list scroll at the bottom and then you will see a textfield name “Background” upload image and then save changes, your done.. be sure to uncheck the box for background slider in “Theme Options”...

thanks

Default-user

Thank you for your quick reply… yes this I understand what I want is to be able to have that background image set to adjust in size with the browser I have this working for the home page costume background.

I have the background slider unchecked, I know how to set a custome background to the page what I want is to be able to configure the css properties of it so that the custome background can be set to re seize with the browser.

EngineThemes

Hi,

its very hard to imagine what your saying.. can you please send me screenshots here..

thanks

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Microlancer Beta Tester
  • Exclusive Author
  • Colombia

Hello EngineThemes, I used the xml file attached to set it up jut like the live preview and now I would like to know: 1. how can I make gallery images bigger? 2. how should can I make vertical images to display without been cropped? 3. how can I fix the horizontal menu breaking out to the left?

Thanx!

EngineThemes

Hi,

1. how can I make gallery images bigger?
are you referring to the gallery image thumbnail?

2. how should can I make vertical images to display without been cropped?
currently the theme allows a fix width and height for the gallery thumbnails, we are working on a new script on how to fix this issue…

3. how can I fix the horizontal menu breaking out to the left?
What do you mean on this? sorry but I don’t understand your question..

thanks ;)

andreslombana

1. I refer to the original gallery fashion 9 had, whit the text on the right, not the new one you have on the live preview. 2. Great! thank you for your work! 3. Here is the link so you can see what I´m trying to say. sientearquitectura.com

Thanx

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