160 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • India
showtime Purchased

How can I stop a customer putting more product quantities than available stocks in the shopping bag?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
kryss05 Purchased

There is likely to be functional on 1.5.4.1 buds, while an upgrade? Thank you.

SokoThemes

Hi Krysso5,

You can upgrade to latest version of OpenCart 1.5.4.1. However you need to backup your previous edits and modifications because the new Fashopper files will automatically replace the old files.

Best regards,
Peter

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

is it compatible with OpenCart 1.5.4.1 ?

SokoThemes

Yes it is compatible with version 1.5.4+

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
asma88 Purchased

Hello I install the theme but when try to upgrade the database as you mentioned in the Documentation gave me the following warnings :

1- Warning: filesize() [function.filesize]: stat failed for ../config.php in C:\wamp\www\markkat\fashopperinstall\index.php on line 21 Call Stack
  1. Time Memory Function Location 1 0.0012 711456 {main}( ) ..\index.php:0 2 0.0016 712648 filesize ( ) ..\index.php:21
2- Warning: require_once(C:\wamp\www\markkat/system/startup.php) [function.require-once]: failed to open stream: No such file or directory in C:\wamp\www\markkat\fashopperinstall\index.php on line 34 Call Stack
  1. Time Memory Function Location 1 0.0012 711456 {main}( ) ..\index.php:0
3- Fatal error: require_once() [function.require]: Failed opening required ‘C:\wamp\www\markkat/system/startup.php’ (include_path=’.;C:\php\pear’) in C:\wamp\www\markkat\fashopperinstall\index.php on line 34 Call Stack
  1. Time Memory Function Location 1 0.0012 711456 {main}( ) ..\index.php:0

Note : I’m using local host Wamp

What I have to do to continue installing?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
FH45 Purchased

Hello,

I have today bought the Fastshopper OpenCart Template and had hope that it would include some kind of manual/readme file most at all because it is the first OpenCart template I have bought and secondly because that is normal in Joomla which I normal use.

Do you have any manual or another way which I will be able to use and establish the lock and feel of the demo of Fastshopper the look and feel which was the reason why I choosed Fastshopper after have been looking at many.

Finally I will like to mention that I am stuggling with the Fastshopper template and I do hope that you somehow can help me out.

Best regards, FH45

SokoThemes

Hi,

Thanks for buying Fashopper theme. :)

Fashopper theme already has a well documented manual on how you can install the demo.

Kindly check it on the downloads or go to the online manual here:

http://sokothemes.com/themes/opencart/fashopper/documentation/

Many thanks
Peter

Default-user
FH45 Purchased

Hi,

First of all thank you for the URL to the installation manual.

I have been working on the configuration of the template I bought from Themeforest and I have by now done most of it but I need some help to make some small adjustments or you to tell me how to do it:

Shopping Cart in the header is in the left side it should be in the right side which a very small margin please see demo site. Small arrow for drop down which include the text: Your shopping cart is empty is missing.

Search is showing up in the middle of the header it should also be in the right side.

Can I PM the access details to you?

Best regards, FH45

SokoThemes

You can PM me the details through my Themeforest profile contact form. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
I REGRET BUYING YOUR THEME ,ITS THE ONLY THEME THATS GIVING ERRORS WEEK AFTER THE INSTALLATION IS SUCCESSFUL . MY CLIENT IS FURIOUS WITH ME AND I DONT KNOW WHAT TO DO http://www.zeekipanache.com/ this is the second time, The first time it was showing VQMOd in strange string of error codes I simply uninstalled Featured and Latest, the problem miraculously vanished

a week later, here is the latest error

Warning: ini_set() has been disabled for security reasons in /home/zeekipan/public_html/system/library/session.php on line 7Warning: ini_set() has been disabled for security reasons in /home/zeekipan/public_html/system/library/session.php on line 8Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /home/zeekipan/public_html/index.php:104) in /home/zeekipan/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/zeekipan/public_html/index.php:104) in /home/zeekipan/public_html/system/library/session.php on line 11Warning: Cannot modify header information – headers already sent by (output started at /home/zeekipan/public_html/index.php:104) in /home/zeekipan/public_html/index.php on line 177Warning: Cannot modify header information – headers already sent by (output started at /home/zeekipan/public_html/index.php:104) in /home/zeekipan/public_html/system/library/currency.php on line 45

SokoThemes

You have a problem. A BIG ONE .

Can’t you see the errors are from the server and not the theme?

Hundreds of clients have bought this theme and none have complained in a rude tone like you have done. Have you ever asked me for assistance and I turned you off? I provide support to all my clients and have never ignored any support request whatsoever.

Every problem has a solution and problems will always be there and it doesn’t mean that the developer built a lousy item.

I wonder why people like you mess up things on your server and put the blame on the theme developer.

The best thing you could have done is post the errors on the comments and I could have told you that the errors are not from the theme but from your host server.

For instance, looking at the first error:

Warning: ini_set() has been disabled for security reasons

Surely, is “ini_set” on the theme or on the server?

My words of reproach,
Peter

Default-user

hi peter

absolutely nothing was done on the server even now when the theme was installed in august, it worked fine without any errors for weeks All of a sudden stuff started happening

My apologies peter yes, i have never asked for your help before now

SokoThemes

Thanks for your understanding. :)

Let me assist you right away.

Just send me your website FTP through my Themeforest profile contact form and I will try to diagnose and fix the errors as soon as I can.

Many thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
andre10 Purchased

Hi – I purchased your theme about 3 or 4 months ago and gave it to “programmer” to install it and make it look like your BRIDAL sample theme except with a black background.

Well, needless to say, he made a mess of it and I need your help. Site is www.losangelesdress.com .

I now am trying to fix it, but need your help.

1- How do I add the option the size and color options to appear before the quantity, like your sample site has it? (do you think my programmer has changed the code?)

2- I selected NO for all the Social Media options, but they still appear on the site. How do I remove them?

3- For payment, how can I get the credit card info without linking to a payment gateway. I process credit cards manually.

4- How do I get the very top row menu (do I have to require account opening)?

5- How do I get the very bottom menus?

Thanks in advance for your help. Andre.

SokoThemes

Hi,

Thanks for contacting me.

Let me address your issues one at a time…

1. Its supposed to work automatically. I think code might have been changed.

2. Code might have been changed as well. To remove manually, edit this file:

catalog/view/theme/fashopper/template/common/footer.tpl

3. You can use PayPal Website Payment Pro in OpenCart payments options. >>For more information on this option, kindly check on OpenCart forums.

4. By default this is supposed to work for both guests and logged in users. Code modified here as well.

5. Same issue to number 4 above. Code modified, some parts have been removed.

A piece of advice :) Always ask the author of the theme for modifications. Or better still you could ask the author what pointers to look for on a potential programmer for your custom work. :)

Many thanks,
Peter

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
andre10 Purchased

Peter – Hi again – Mistake in the last comment. Ignore the reference to the BRIDAL sample. I meant to refer to the Fashopper sample.

Thanks, Andre.

SokoThemes

Checked, see reply on previous thread. :)

Peter

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
andre10 Purchased

Thanks for the feedback. I think re-installing the theme and starting over is the prudent course. Will re-installing the theme hurt the inventory values in anyway?

Thanks, Andre.

SokoThemes

No inventory will be affected because the theme does not use the database. To be on the safe, its important to always create a backup before doing any upgrades on your website.

Regards, Peter

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
andre10 Purchased

Hi Peter,

I am using the Cloud Zoom feature. I do have 3 versions of my photos, Large, Med, Small (thumbnail). Is there a way to tell which image to user where, or should I just import the largest size and Cloud Zoom will take care of all resizing?

Thanks Andre.

SokoThemes

Hello,

You need to add the largest image possible so that cloudzoom can zoom in properly. Moreover, OpenCart engine automatically resizes the big images into thumbnails.

Contact me if I can be of any assistance.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
andre10 Purchased

Hi – Cloud zoom seem to reduce the size of the images when zoom is activated. My original images are larger. Is there any way to make it show the zoomed images at original size?

Thanks, Andre.

SokoThemes

Hi,

Cloud zoom grabs the image settings you have set in your admin area.

Navigate to:

System >> Settings >> Edit >> Image >> Product Image Popup Size

Then select the preferred popup size you want, whether bigger or smaller and then cloud zoom will make the adjustments for you.

Contact me if I can be of any assistance :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can the white background where the logo is be changed?

SokoThemes

Yes,

But you will need to edit the header code and add some stylesheet with the background of your choice.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have had great success with this theme so far, i’ve never used opencart or a theme before, and considering all the other web developing sited ive used though out an 6-7 year period this is by far my favourite in many ways. I do have 1 question, i’m not sure if i missed doing something or what but every time a customer tries to log back into the site it says “Warning: No match for E-Mail Address and/or Password” not sure what to do??? Ive tried with 2 different emails as well and i wont let me back in. And i know my password and login is correct. then when i reset password it still wont take the newly generated password. Can you help!! :)

SokoThemes

Hi,

Thanks for appreciating the theme and I am glad you have been satisfied upto this far. :)

Please send me your website URL through my Themeforest profile contact form so that I can do some investigations.

Many thanks,
Peter

SokoThemes

I have replied to your email with all the details. Actually there is nothing wrong with your website. I have fully tested it and everything is ok now.

Cheers :)

  • Bought between 50 and 99 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 6-7 years
  • United States

Hi. Nice theme. Is it possible to have the DUMMY products included when I purchase the theme? Thanks!

SokoThemes

Hi,

I will export and send the demo content to you, just let me know when you have purchased the theme. Cheers

Peter

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Malaysia
  • Referred between 1 and 9 users
dannyfoo Purchased

Category menu bar not loading. The categories are there, but the menu bar isn’t loaded – even in the source.

What is it that I’ve done wrong?

SokoThemes

Hi,

Kindly check if you have already made any code modifications lately. Preferably on the following files:

catalog/controller/common/header.php catalog/view/theme/fashopper/template/common/header.tpl

Also check if you have installed a new module. Try disabling it and see what happens. There might be code conflict.

Confirm with me if everything ok.

Regards

dannyfoo
dannyfoo Purchased

Both header.php and header.tpl were not edited.

Anyway, I may have found where I goofed up. http://awesomescreenshot.com/092rw8m32

Does that option have to be enabled to show the category in the menu?

SokoThemes

Yes, it has to be enabled. Its an OpenCart function. Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

H Sokopedia

I installed theme on fresh webserver in Dec 2012 and all has been fine till this morning

Warning: session_start() [function.session-start]: open(/tmp/sess_427892bca712cbb12e395f96694c77f0, O_RDWR) failed: No space left on device (28) in /home/mirabela/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /home/mirabela/public_html/index.php:104) in /home/mirabela/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/mirabela/public_html/index.php:104) in /home/mirabela/public_html/system/library/session.php on line 11Notice: Error: Can’t create/write to file ’/tmp/#sql_f290d_0.MYI’ (Errcode: 28) Error No: 1 SELECT * FROM information i LEFT JOIN information_description id ON (i.information_id = id.information_id) LEFT JOIN information_to_store i2s ON (i.information_id = i2s.information_id) WHERE id.language_id = ‘1’ AND i2s.store_id = ‘0’ AND i.status = ‘1’ ORDER BY i.sort_order, LCASE ASC in /home/mirabela/public_html/system/database/mysql.php on line 49 Fatal error: Call to a member function get() on a non-object in /home/mirabela/public_html/index.php on line 103

what do i do

SokoThemes

Invalid: MySQL host error.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

the Admin also cant log in

http://mirabelacouture.com/ http://mirabelacouture.com/admin/

the login page comes up but this error msg also headlines the upper part of page

Warning: session_start() [function.session-start]: open(/tmp/sess_b93394b2f71933ebe35999a6811d7565, O_RDWR) failed: No space left on device (28) in /home/mirabela/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /home/mirabela/public_html/admin/index.php:83) in /home/mirabela/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/mirabela/public_html/admin/index.php:83) in /home/mirabela/public_html/system/library/session.php on line 11

SokoThemes

Invalid: MySQL host error.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hi sokopedia

pls ignore my support request

I just confirmed that the issue is from the web host Their MySQL service is unstable , so thats the crux of the matter

sorry for the inconveniences

SokoThemes

Thanks for verifying this issues. Am glad you have resolved the MySQL issue. Cheers :)

  • Has been a member for 1-2 years

Hi Sokopedian,

I have purchase this theme and integrated in http://aanchals.com/index.php my problem is the cloud zoom property is not activated in product details page. Kindly see the below link, http://aanchals.com/index.php?route=product/product&path=20&product_id=79

Please help me to integrate the cloud zoom property.

Thanks and regards

Minhaj

SokoThemes

Kindly use the correct account that you used to purchased the theme to request support so that I can prove you are a credible customer.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Arab Emirates

Hi, I have bought your theme. But I am facing a problem. The out of stock items are not showing on the product listing page. How can I display them on the the listing page, even if something goes out of stock. http://laleenahshop.com/new-collection This item is out of stock but I need it to show on the product listing page for pre-ordering: http://laleenahshop.com/new-collection/Royal-Top-Skirt-test

SokoThemes

Hi,

Kindly use the account you used to buy them theme to request support. I am sorry but I would want to make sure you are a valid customer. No offense at all.

Cheers

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