135 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi,

We’re running a clean install of WP3.9 and Feather 1.5 and have run into a couple of problems:

- Disqus comments dont work. We had to install the disqus plugin directly. Also when using disqus the comment meta is displaying the wrong number of comments. Page has one comment but meta states 2

- Shortcodes dont work at all, it just displays a blank page

- Twitter & Facebook embed as a featured post status dont work but work within the page itself

- No options to change the post title hover colour in the admin.

Can you advise please ?

Thanks

Default-user

Wow 5 days and still no response, I guess the other comments on very poor support are justified. I even posted on your forum and I’m seeing no replies to requests there either

Disappointing…

suitstheme

We are truly sorry about the delay! I have experienced some health problems last week so I wasn’t able to see your comments. Please accept my sincere apologies!

Also thanks for bringing these issues to our attention. We are investigating what is wrong and we will release fix if needed!

Best regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Your theme somehow removes “Featured Image” from one of my plugins Custom Post Types… weird… if i change to another theme It returns…

suitstheme

Thanks for bringing this to our attention. We will investigate what is wrong but if you need a quick solution you can ask your questions on our support forum so our support team will be happy to help you!

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi. This theme is good. But I think this theme have a problem which foreign language tag url not works. English tag url just works fine. Would you check this issue, please? Thanks.

Default-user

This issue is related with archive.php or ReduxFramework, I guess. Please check this. Please, please, please.

Default-user

For example, check this url: http://www.calitosway.net/tag/???/

suitstheme

Hi there, thanks for purchasing our theme! We have checked your website and it seems like you deactivated our theme. Anyway we will check this issue asap. Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Russian Federation

Hello Great clean theme! Please tell me how to activate the masonry grid option? TY!

suitstheme

Hi there, thanks for purchasing our theme! You can activate the masonry grid by selecting page template for your blog page.

Best regards

Default-user

I don’t see it. Is it supposed to be in the Theme Settings section?

suitstheme

You can see the documentation that we provided with the download package! We described them all. Also you can use our support forum to get support!

Best regards

Default-user

there is nothing about masonry written in the documentation. And in your forum you gave me a link to some really complex PHP tutorials. So, until my issue is handled appropriately I’m giving this theme ONE star and NOT recommending it to anyone.

suitstheme

Could you please send me the link of your forum post? I will be your guide by myself!

suitstheme

I answered your topic! Cheers!

Default-user

OK the issue is solved, thanks to the nice person from this comment. Great theme!

suitstheme

You’re most welcome! Please do not hesitate to ask us if you need any further help!

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
b992 Purchased

Hi!

Will this theme be updated to support high-res displays? :)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
mondy Purchased

Hello! Great theme! Just one question – I see that you have a Gallery page! did you use any special plugin?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hello…

I love this theme, there’s only one problem I can’t figure out how to fix. I can’t seem to get your forums to reply. For some reason, all the plugins with buttons, the button text is always a dull gray, even when the plugin has a setting to change the color of the button text. It seems this theme overrides the color of button text. How can I remove this override?

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 3-4 years
gui94370 Purchased

Hi!

Is it possible to disable the sidebar when displaying on a tablet or smartphone when the sidebar is at the bottom of the posts content ?

Thanks !

suitstheme

Hi there! Could you please use our support forum by clicking here to get support? Our support team will be happy to help you!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
yosoygil Purchased

I’m having some problems with the twitter and instagram widgets, they’re not showing anything at all.

suitstheme

Hi there! Could you please use our support forum by clicking here to get support? Our support team will be happy to help you!

  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years

Hello, the theme include the Localization-ready?

Thanks

suitstheme

Hi there, yes Feather comes with .po and .mo files.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, for some reason I can’t get the theme to show the “Read more” buttons on my posts on the home page? Other than that: GREAT DESIGN :-)

http://www.henrikabel.dk
suitstheme

Hi there, thanks for purchasing our theme! And we’re truly sorry about the late respond time but we’re trying to improve our team so you are not going to face any problem like that again!

About your question; you have to add “more” tag into the post where you want to show “Read more” button on your post.

Best regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom
nadworks Purchased

The child theme is being ignored – css not picked up from child theme. Is this a known bug or something we’ve not done right?

suitstheme

Hi there, thanks for purchasing our theme! And we’re truly sorry about the late respond time but we’re trying to improve our team so you are not going to face any problem like that again!

About your question; actually we don’t know about this bug but thanks for bringing this bug to our attention and we’re going to investigate what is wrong and fix the problem asap.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
zbrain Purchased

There doesn’t seem to be enough documentation on this, but how do I switch to a Google font, such as “Gentium Basic”?

suitstheme

Hi there, thanks for purchasing our theme! Could you please use our support forum to get more proper and faster support? Our support team will be happy to help you.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mau64 Purchased

I registered for the forums and it took my purchase code but it’s still saying I need to add it?

on my website “mau64.com” my logo keeps resizing to a smaller version. I seen where you can change the margins in the “theme style setting” but I don’t see that option. How can I make my logo a bit bigger and it not resize to a smaller amount?

suitstheme

Hi there, thanks for purchasing our theme!

Purchase codes are generating by Envato API and we don’t have anything do about this situation. You may want to try again after some time.

About your question; I understand what you exactly want and I can assist you about that but are you really sure about it? Because the theme is resizing your logo to make it fit onto the menubar area. If you want to use a bigger logo, it is going to increase the menubar height and this will brake the design!

Best regards

Default-user
mau64 Purchased

Well It’s only doing it in Firefox. I load it in IE and it looks great, but Firefox is shrinking it down smaller. I can send you an example if you would like

  • Has been a member for 0-1 years

Hey mate, nice theme!

I’d like to say that the menu in Google Chrome for Android is not working properly. When you expand the menu and try to do scroll through the page (because maybe, the menu is too long), it collapses automatically. There is no problem with any other mobile web browser.

Hope you can fix it. I’d like to buy it. :)

Regards.

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