195 comments found

  • Turkey
  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Ephitet Purchased

I sent you an email but you didn’t replay. All turkish characters seems like this symbol ‘?.’

Can you help me please?

wptitans

Visit here http://support.wptitans.com and sign up please and ask your questions through there

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Getting the cheatin uh? error every time after updating to WP 3.4 this happens every time with media uploads and timthumb cropping is now also having issues. Could be unrelated but first and foremost I like to get the ability to upload again. I see several people with custom themes are having this issue after update.

wptitans

Please send us ftp and wordpress admin credentials so we can have a look. Send it to support@wptitans.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, There is some bug after i upgrade to 3.6 wp. The whole picture on main page doesn’t display and Home button was missing.

Can help on this?

wptitans

Yeah okay, but we need to announce first that the theme is 3.6 ready. Since it’s not we can’t help you out from a distance. Maybe it’s best to send your ftp and admin credentials so we can have a look for you after the weekend.

Send it to support@wptitans.com

Default-user

Hi, Email sent :)

Default-user

Havet receive any feed back from your side yet, how should i solve this problem? cos its quite urgent for us~

Default-user

Hi Team, May i know when the new release will come out?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Hey guys: I am having problems with my Slideshow I cannot add a new slideshow, I could delete one but not add a new one,

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
NMC777 Purchased

How can I make the links and images in the slider to open the actual post instead displaying the excerpt. Currently there are 2 panels in the slider, in the left panel when someone clicks the links it displays the excerpt of that post in the right panel, I want it should open the actual post directly. Thank You.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear all, May i know how to undo WP version from 3.6 to 3.5 and doesn’t effect any problem as the current theme version doesn’t support latest WP 3.6.. As we looking support more than a month… Hopefully someone could help on this.

wptitans

What exactly is the issue, i can’t find any emails from your account inside the support@wptitans.com inbox.

Default-user

we already email many time and we was provided ftp account. But until today haven’t solve it more than 1 month. Please refer www.investmentschool.com.my, after we upgrade to latest wp version, all the main pages picture was disappear and when go to other pages, the Home button will missing too.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I updated the theme, and wordpress and lost all of my thumbnails. Can you please help?

Thanks Carrie

http://www.mypmp.net/
wptitans

Next Monday we will open up our new ticket support system. We are not handling anymore support before that time since we want to start with a clean sheet.

From Monday 4-11-2013 you can submit your ticket through http://support.wptitans.com and all support will be taken care of within 48 hour timeline again.

Really sorry for all the backlog in support issues and for the trouble caused. We hope you understand this situation and have a little bit more patience.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
tifforr Purchased

Is there a way to export theme settings, so that I don’t have to go through the setup process on other sites of mine?

wptitans

Our new support ticket system is active as of now.

http://support.wptitans.com

Have fun, we’re back in support business again ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Portugal

Pre order question :) It is fully 3.7.1 compatible ?

Regards

wptitans

Nope, sorry. we working on it as we speak but we had other priorities first which we had to finish first.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I need help. I added SEO plugin and then everything goes wrong, Later I deleted the plugin but couldn’t retrieve in previous version. Now my front page shows only titles.. no text for many categories.. and dropdown menus are not working.. I try to reinstall the same theme.. its shows the same.. can you please help me..

anticipate your response.

regards

Keshab

wptitans

Provide a ticket here please http://support.wptitans.com

Default-user

Ticket ID #548918

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Australia

Has production of this theme stopped, no updates in 13 months??? May as well take it offline.

wptitans

Production hasn’t stopped, theme works with fine with latest wordpress version and is currently (just like all other themes) undergoing maintenance.

This has taken some time since we had some serious internal problems which we just got out and are picking things up again.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I was purchase your bizniz theme. Now the below notice show on themeforest download page.

Download not available Item removed by either staff or the author.

I install bizniz theme on http://www.hostingclub.co/en/ but pricing table not show on any page. I also submit the support ticket your your support portal but no response from last 30 days. Please be advice i remove this bizniz theme and purchase another theme from themeforest or you help me to fix this issue. My project is to late. Many thanks for your understanding and great cooperation in advance. Kind regards.

wptitans

The theme was taken down by themeforest due to compatibility issues with the latest standards. We’re working on it only since it’s still using our old framework it may take some time before the new bizniz version is updated and loaded in themeforest. It will come back only we can’t provide a exact time stamp for it

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

I also test bizniz theme on wordpress 3.4.1 , 3.4.2, 3.5 , 3.6 table not show on new and older version of wordpress. At least please provide me any version of your theme in working with pricing table

wptitans

Try this version. It’s a plugin which is compatible with latest version and running on our latest themes perfectly.

http://cl.ly/3n143q1x3B2W

Let us know if it works, only first deactivate and remove the older plugin completely before you install this plugin. Else you might receive errors for duplicate code.

Default-user

Thanks you! 1. How can i deactivate and remove the older plugin. I cant find any plugin related to pricing table under the list of plugin. 2. After the upload the plugin you provide the below error line show. Fatal error: Cannot redeclare class PricingManager in /home/hostingc/public_html/en/wp-content/plugins/titan_tables/framework/pricingmanager.php on line 608

Default-user
  • Urgent* I am connecting you via many forums ( your support, comments page, email ) from last 3 month for pricing table issue but i you are unable too give me solutions. Please understand the matter and give me solution of pricing table as soon as you can.
wptitans

Send me an email to support@wptitans.com with ftp credentials and an admin account of your wordpress install and i will have a look for asap.

Default-user

Details Email has been sent to support@wptitans.com from admin@hostingclub.co Many thanks for your understanding and great cooperation in advance.

Kind Regards http://www.hostingclub.co/en/
wptitans

Okay, received and when i do my support round i let you know.

Default-user

Still waiting. Please pay urgent attention. Many thanks for your understanding and great cooperation in advance.

Default-user

Many thanks for fix the issue. Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thanks you! 1. How can i deactivate and remove the older plugin. I cant find any plugin related to pricing table under the list of plugin. 2. After the upload the plugin you provide the below error line show.

Fatal error: Cannot redeclare class PricingManager in /home/hostingc/public_html/en/wp-content/plugins/titan_tables/framework/pricingmanager.php on line 608

Please advice .

  • Has been a member for 0-1 years

Another’ Pre Order question: I would like to purchase. Is it compatible with Wordpress 3.9? Thank you

wptitans

No it’s not. WordPress 3.9 has some media changes and we need to check all these things first.

Default-user

OK. Thank you for getting back to me :)

Default-user

PS. Its an outstanding theme by the way.

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