The Worpress password protection does not work. Do i have to do something? I want tp protect a gallery from showing to everybody.
I’m trying to configure Femto on www.shutterbeard.com, and cannot get the home page working, even though I’ve read all the documentation and it makes perfect sense!
No sections appear on the home page. They are simply blank. But, I think the sections and the menus to link to them are set up correctly!
The menu navigation is clearly working because when you click the links, it scrolls down the home page to the area where that section should appear.
I can supply an offline username / password for you to log in if it will help…
Sorry for the late response.
Can you please contact us through the contact form on our profile page?
hi there. i have it open in WP and none of the images or layouts are showing correctly. everything is up to date and working but its showing text only and no layouts or menus
We’ve replied through email.
The Worpress gallery-password-protection does not work. Do i have to do something? I want tp protect a gallery from showing to everybody.
Hi, the button on the main slider don’t work with mobile device: I click and nothing happen!
Where I can import xml sample data?
Moreover the theme seems doesn’t support a child version.. Indeed I have create a child version and the plugins installation don’t work, giving a path error (looking for the child theme instead of the main theme)
I was constricted to upload them manually…Will this be the only bug about the child theme?
No reply yet.. I’ll ask a refound for this theme!
The theme is full of tags break… How it is possibile costumize it using the css, if it is full of tag such as !!!!
Hello. Is it possible to ad a different title to every picture in a gallery? Instead of only a gallery-titel?
Greetings babla69 and very sorry for the late reply!
It is not possible by default! But since many of you guys have asked for this feature, we’ll try to come up with a solution!
Give us some time and we’ll get back to you whenever the update is ready. Thanks!
Hi. I want to make multilingual site. Which plugin compatible with Femto? Thanks.
Hi, sorry for the late reply.
It is compatible with WPML.
All of a sudden, this website is not responsive on mobile phones,
there an no plugins that did not come with the theme, i have not made any changes…what has happened?
I have viewed in iPhone 6.5 plus – safari, chrome and google.
Let me know if you need login details.
The table content on the “Qualifications” area is making the site to not display properly. You can send us the login information through the contact form on our profile page and we can get it fixed!
hi i have sent you private email with the login details…
Hi guys how are we doing on the problem, have emailed you the logins for the site.
Hi again queenb,
can you please check your site and tell us if everything is alright!
will email u
Hi guys how are we doing on the problem, have emailed you the logins for the site. Still awaitinga n answer please – 3 days on…
Thank you for fixing – if you can email me the cs codes used that would be great! thanks!
We explained the “fix” through email! Cheers!
I’m having trouble setting up the main slider gallery. I’ve already looked at the documentation guide, but in my wordpress i cannot set the images for the main slider.
Can you please help me?
Thank you, firstname.lastname@example.org
Greetings yody_castro and thanks for purchasing!
To create a new slide navigate to Slider > Add New from the admin menu. Now, while inside the slide editor, use the “Featured Image” box on the right to set up an image for that slide, and you can use the title and the editor area for the slide content/text! Click “Publish” and your slide will show on the main slider on homepage. To create another slide, repeat the same procedure!
Do let us know if you need anything else!
Hello! thank you for your quick reply! Do you by any chance know why the video option doesn’t auto play?
Could you please provide us with a link to your website so at least we’re able to inspect it from the front end.
Or else, you can send us the login information through the contact form on our profile page and we can setup the slider basics for you, and then you can change things according to your needs.
Awaiting your response!
Video autoplays now! thank you!
I have another question, I want to know if there is a way for me to add captions to the photos in the gallery? it allows me to add the caption when adding the photo, but it doesn’t show anywhere on the actual gallery. Thank you for your help.
It will require some custom work to achieve that! But if you need it, give us some time so we try to come up with a quick fix for you!
That would be great! I really need to add captions to the photos. I really appreciate your help.
Thank you for a beautiful theme!
Unfortunately I am having an issue on the homepage and gallery pages where the videos will only play 1-4 seconds of each video before it moves on to the next one. I read on the user comments that moving the mouse can trigger a switch to the next video, but this happens even if the mouse is perfectly still. Could you please let me know how to fix this issue? The website is: http://gregoryhinchman.com/
Greetings eadaily and thanks for purchasing our theme!
We’ve come out with a fix for your issue! Could you please write us through the contact form in our profile page and we’ll reply through email!
Hello, the issues I raised over a month ago have still not been resolved. I have contacted you several times through email over the last two weeks, and have not received a response. The duration control added to the slider area of the theme is not working on the computer consistently, and not on ipad or iphone at all – the videos will not load at all on iphone or ipad in the slider area. The thumbnails for the videos are warped for the slider. The duration control has not been added to the gallery area to allow these videos to play. There is a glitch in safari where in some galleries, the thumbnails show half the image, and the other half black. Could you please get back to me with a timeline for when these issues can be addressed? I think a month is a reasonable period of time to ask that these issues be resolved, particularly for features that should have worked at the outset of purchasing the theme.
Hi, is it possible, to protect the contact formular against spam?
Spent a few hours sifting through until finally found Femto. Great theme guys! Thanks!
One issue so far – when scrolling page doesn’t go smoothly, it moves in tiny little jerks. This happens only in Chrome and Edge, in Safari it is not that obvious while in Firefox it glides with perfect smoothness.
What is the reason and how to fix it?
Update – the live preview of this very template works the same – stuttering scrolling on Edge and Chrome, impeccable gliding in Firefox.
I checked in a few computers – everywhere it works the same
Hi, it seems my mobile version isn’t showing properly and wondering if there’s a fix?
Hello, the issues I raised almost two months have still not been resolved. I have contacted you several times through email over the last month, and have not received a response. The duration control added to the slider area of the theme is not working on the computer consistently, and not on ipad or iphone at all – the videos will not load at all on iphone or ipad in the slider area. The thumbnails for the videos are warped for the slider. The duration control has not been added to the gallery area to allow these videos to play. There is a glitch in safari where in some galleries, the thumbnails show half the image, and the other half black. Could you please get back to me with a timeline for when these issues can be addressed? I think a two months is a more than reasonable period of time to ask that these issues be resolved, particularly for features that should have worked at the outset of purchasing the theme.
We’ve replied via e-mail!
It has been two weeks since my last inquiry, developer has not responded. My issues that I raised two months ago are still unresolved.
I have sent two emails, asking for updates when site issues will be resolved. Three months have gone by since my original purchase, and the site is still not functional.
Developer has stopped responding to inquiries. Site continues to not function properly on mobile devices. Other issues developer has promised to fix continue to not function.
Setting up a new gallery in Femto, it previews beautifully, but then on publishing gives me a 404 error. Any attempt to preview again also results in 404.
If I delete gallery, create a new one, with same or different images, once again preview before publish is perfect; on publish 404 for both view page and preview. What is the problem?
Thanks for creating a wonderful theme. I am trying to upload images in the home page slider section and in the individual pages.
Could you please tell me the ideal size of the images for the slider. Right now, the images are zoomed in to a great extent and only center part is being displayed.
Thanks for your support.
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