60 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mozzo Purchased

1- Fencer is not working with android using firefox. How can I fix this? 2- I have changed template and installed Fencer, when I click on the logo and it is supposed to go to Home, it open an other page that is impossible to reach. What can I do? 3-I have already opened a ticket but I did received any answer

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

dedalx

Support response time 1-3 working days.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
myk930 Purchased

Can the One Page template support a full page revolution slider as a background?

dedalx

You can try this, but you can’t use revolution slider as intro slider (with skip intro button, auto size adjust, etc).

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi dedalx,

Really love Fencer!

I have a simple question, how can I show a specific blog category on a page with one of the Blog page templates?

Thanks, Burak

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi dedalx, Awesome theme! I have one question.

When had to link to my site on Facebook, site description was shown below.

This is sample website of sample company, based on our Fencer Premium OnePage Multipurpose WordPress theme. We added a lot of modern features to made this theme awesome and easy to use!

How can I set my own description and thumbnail image?

dedalx

This is WordPress default description. You can change it in WordPress settings.

dedalx

Try “All in One SEO Pack” WordPress Plugin to set description for all pages.

Default-user

Thanks for your help. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I’m new to this. I have two questions:

1 -. Would like to know if I can put a logo in the header? Or should I buy some add-on? 2.-I put my email in google maps. To see it on the page?

Thank you!

dedalx

1) Yes, like you see on demo site (this is logo image, not text) and in center. 2) You can insert any content and any google map (with places, etc)

Default-user

Hello, I would like to know which version should i buy if i will use my site as a presencial site at the begining and as an ecommerce site later?

dedalx

Theme does not have versions. All what you see in demo sites included in ONE theme. You need to buy this one theme (it already have all versions inside).

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
jstorm Purchased

The documentation states the theme is suppose to include – Fencer Image Uploader & Fencer Visual Page Builder, but they aren’t included in the plug-ins folder. There is a Bakery Visual Composer included in the theme that is asking for an immediate update that costs $30. Shouldn’t this be up to date in a theme that was just purchased 2 days ago???

dedalx

Bakery Visual Composer is Visual Page builder. You don’t need to update or pay for it, you already have correct version included with theme. Image uploader included too (it have another name after install too).

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, again. :)

How can I change style of “blockquote”?
Unlike other things I can not change the font size of “blockquote”.

Wait for your help. Thank you.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

hi, again. I didn’t found the way to add the main-slider as it’s shown on the example. may you address me on the right tutorial or documentation? Thank you in advance.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-Sales Informationen needed.

Hi, a rocky but some question to the multi-page theme. We want show several product single pages which may vary from pictures, content, video etc. Does your multi-page them support this?

Also WPML is a must for us. Possible?

Thanks for your feedback.

Gil

dedalx

Theme WPML compatible. Our theme support all what supported by WordPress and WooCommerce. If you need additional features you can install any WordPress and WooCommerce plugins with our theme and it will work.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Using “Onepage” and have the Problem, that the Name of the “blind” Onepage is displayed in a “header”-Section as h1 after each single page.

The Onepage-Page is NOT in the menu. Thx 4 help.

Default-user

solved! note: trashing is not enough! You have to delete permanently the pages you marked as “onepage”.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom

Beautiful looking theme! Pre-sale question: Does Fencer support child themes?

Thank you.

dedalx

Yes, it should support it, theme made by WordPress codex guideliness and support all what supported by WordPress itself.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is it possible to have multipage site and a WooCommerce site?

dedalx

Yes

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey there and thanks for a great theme. I’m trying to use the woocommerce one page template with the revolution slider. The issue i’m having is that the Home menu link leads to #main-slider which does not fire the revolution slider, only the default slider. I have tried to remove the home page from the menu but than the site does not load. How can I fix that? Regards,

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Question about the video slider. I’m having issues with the image cropping. I want the slider to show the whole image as is. tried different resolutions, but nothing worked. The only thing that helped was changing(in inspect element mode) the

  • dynamic styling of height 650px to 955px. but i could not find where to change it in the code. could use some help please.
  • dedalx

    Technical support

    Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

    Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

    Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

    • Bought between 10 and 49 items
    • Has been a member for 1-2 years

    I’m having an issue with the Visual Composer. when i try to edit the content i get a blank pop up. the content only appers when i enter text(html) mode. Now the weirdest thing is that the text is there(in visual mode), but for some reson its colored in white, and displays html like

    or

    I hope you got a solution for that.

    dedalx

    Technical support

    Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

    Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

    Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

    • Bought between 1 and 9 items
    • Has been a member for 0-1 years

    Do we need to activate the Revolution Slider? I see we can input the envato username and envato API key but when I put that in it won’t activate? Is this necessary?

    • Bought between 10 and 49 items
    • Envato Studio (Microlancer) Beta Tester
    • Has been a member for 2-3 years

    Hi there,

    i’m experiencing issues with VPBakery in Fencer theme. When I try to edit/modify a text box (or any other part of my pages) i can’t see the text in to the VPBakery edit window. I already deleted and re-installed the plugin twice but the issue still remain.

    Any idea to fix it? Thanks Frank

    Default-user

    Hey, i already tried to open a ticket (twice) on your support service but it doesn’t work. I didn’t get any ticket number and my question still remains without solutions. Please fix it

    dedalx

    Hi, first of all update theme to latest version. Our ticket system work without any problem. You will get your ticket ID after you submit ticket.

    Default-user

    Thanks for your reply. I tried to subscribe a ticket but your system don’t allows me to get in reporting errors on captcha. Furthermore after two attempts it blocks me. How can I update the theme?

    Thanks frank

    dedalx

    This mean your intered incorrect capcha. Check our FAQ how to update theme: http://magniumthemes.com/faq/

    • Bought between 10 and 49 items
    • Has been a member for 2-3 years
    • New Zealand
    aenright Purchased

    Hi, Have a technical support problem I need help with but all the links pointing to your support site dont work. How do we get help?

    aenright
    aenright Purchased

    It’s ok, found the new link at the bottom. You may want to update the details at the top though.

    dedalx

    All our old support links have redirect to new site http://support.magniumthemes.com/, where you found now working link?

    • Bought between 10 and 49 items
    • Has been a member for 3-4 years
    • United States
    IHeartWP Purchased

    Hi,

    Is there any particular shortcodes plugin you recommend using with your template? Unless I’m overlooking where shortcodes are already included in your theme? Many thanks in advance for your insights.

    dedalx

    Hi, you can use any plugin for shortcodes, but I recommend that plugin use Bootstrap 3 for layout (if you need layout support in shortcodes plugin). Our theme include Visual Composer (from WPBakery) this is Visual Page builder, it support shortcodes and self-plugins too. Check theme documentation.

    Default-user
    IHeartWP Purchased

    Thanks so much!

    • Bought between 10 and 49 items
    • Has been a member for 2-3 years

    Hi,

    I’m designing a site for a client using your theme here:

    http://7df.22a.myftpupload.com/

    How can I decrease the huge white space below the footer when it’s in tablet and mobile size versions?

    Thanks!

    dedalx

    Technical support

    Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

    Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

    Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

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