An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
This theme is compatible with WordPress 3.2+?
Yes, This theme was built in WordPress 3.2.1.
What version os PHP I need?
Can I include video backgrounds or slider in each page?
I didn’t include the video and slider backgrounds in the other pages for two reasons: readability (video and sliders backgrounds are not confortable while you read) and CPU consuming (it can be too much heavy if you use the video background with a full page).
Can I apply different backgrounds to each page?
Sure! The theme takes your featured image and set as a background image.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.