629 comments found

I have just purchased your theme and have few install questions. I’m having issues as well contacting your support page. Also, your demo page not working.

squidix

I’m not having an issue on the support page:

https://squidix.com/clients/submitticket.php?step=2&deptid=9

Hey Squidix, any idea when the next update will be released?.. Can you let us know what bugs are being fixed?

Thanks.

squidix

We aren’t entirely sure when the next update will be released, but the Contact Form 7 bug fix was already released.

We’ve made some drastic changes to the newest update ( coming soon ).

CypherUK

Thought you guys fallen off the planet ;) – Thanks for the response. Do you think ‘coming soon’ will be days or weeks?

Mark

squidix

I’m not sure when those changes will be ready. You have to understand that we have to test these changes thoroughly. The update doesn’t have an ETA, but most of the bug fixes are in the current version.

Hi Squidix. Just seeing when the next update is going to be released?

I’d like to see the breadcrumb alignment fixed as i’ve had a call about it and not sure how to fix it easily.

squidix

The breadcrumb alignment is planned to be fixed shortly. There are other things that were higher priority that got fixed first.

I’d also like to turn off the search function in the banner. Any chance you can point me in the right direction please?

Thanks.

CypherUK

Don’t worry. I sorted it :)

How can I change the logo size in the inner header/menubar? Especially the change of height.

Thanks

squidix

Look in Appearance > Theme Options in the latest update. We’ve added this functionality.

Any reason why the menu items on your demo now have no content? a lot of them just point to /# ?

:(

squidix

That seems to be a common complaint recently, though I haven’t picked up on it. I will look into the issue shortly.

Hi, I understand you are very busy can you please try to answer this quick question. I’m unable to make ubermenu work with your theme. I did verify with you if ubermenu will work and your answer was “yes”

Can you please let me know what i’m doing wrong. Ubermenu does work with the native WP theme. When I activate this theme the ubermenu does not work. I have activated the “on-off” switch from your settings however, still not working.

thanks.

squidix

UberMenu has its own navigation code. You will need to put this navigation code in place of the built in WordPress navigation code in header.php

Default-user

Thanks for replay. By replacing the code, wont that break the theme? UberMenu is a plugin what code are you talking about? How is it working with out of the box wordpess theme?

squidix

WordPress has a different menu selection system than we do because we also use a responsive select navigation. Because of this, you will need to replace the navigation code in the header.php file.

hello, I installed this theme and used wordpress 3.61 and i think it may be causing issues with internet explorer. Is there a way around this. The header is all jumbled together.

thanks

squidix

If you’re using Internet Explorer 8, we do not support it and the theme will not function on it.

Hi author,

Now, I’m getting an errors and I don’t resolve for it. When I create a carousel, then I insert testimonials into. Then I add code this paragraph: http://www.mediafire.com/download/s97ls4aw3nbb7an/font-face_erroes.txt

This is result: http://www.mediafire.com/view/6jcu8b729859d/errors#

I want to fixed font error cause I want to use font: verdana or roboto or anyfont. I use font of Uni-code, I’m vietnamese.

So, what can I do?

Thank for you help,

squidix

Please make a support ticket and we’ll look into it:

https://squidix.com/clients/submitticket.php?step=2&deptid=9

Hi,

It seems that the Visual Composer module that you integrated into the theme has not all content elements available that the ‘normal’ VC plugin has, is that possible? For ex. the ‘image gallery’ content element is missing / not available. Is it possible to just install the official VC3 plugin and use it along with your theme? What do you recommend for building tiled image galleries, the nextGen gallery?

Many thanks, chris

squidix

We are using the official Visual Composer plugin, but we have added our own elements to match the design and functions of the theme. We do recommend NextGen for the Gallery.

I can not get all the features what you have on your fiction wordpress demo http://www.advertiseplus.co.uk/search/

squidix

That link leads no where. If you install the demo data as the documentation instructs, you will have all of the demo content.

Appears to be a nice theme, but I am unable to view most of the menu nav options in Live Preview. Tried Safari, Firefox and Chrome.

Q. On the boxes with the Icons on the Home page, if I don’t want an icon, will I be able to have a box that hasn’t been notched out?

squidix

That icon design requires an icon, so no.

The issue with the menu nav bar is a problem that has been elevated to the appropriate department.

squidix

I would like to clarify, that is only on the theme demo, the actual package functions.

Hi - I purchased this theme and I am trying to make some changes and can’t seem to find any good documentation for my needs. I am trying to add a link to a callout that will bring to a page within my site, not opening a new window/tab. How do I do that? The second thing I would like to do is remove the section under the menu that lists the page and say You are here: pagetitle Third, how do I access the footer from within wordpress. I am new to using themes. Thanks in advance for your response.

squidix

Which callout are you referring to? Most of them open in a new window/tab and that would be changed in the backend (that is, using PHP).

The breadcrumbs (You are here:) will also need to be changed in header.php.

As for the footer access, you can access the footer PHP file in footer.php.

Hello, nice theme but the live-preview doesn’t work well, so many options aren’t visible!

I have two questions: 1) is there any option for a gallery like lightbox? Is there only the portfolio option for display images?

2) is it possible to insert images and url into a FAQ element (as content)? Or only text?

Thanks.

Default-user

Excuse me, about faq elements I have another question: is it possible to close a faq section after opened it with + symbol? (For example clicking again on + symbol) ...it’s important for me because I planned to insert many images into each faq section.

Thanks again

squidix

1) There are no options for that specifically… The portfolio style allows for a lightbox to pop up, but it also redirects to a new page (project page).

2) You can insert images and a URL in a text box, so yes.

3) There should be no reason you can’t close it.

We are aware of the demo problem. I’ve notified the appropriate team for that.

Hi! Love the theme but I have a technical question:

Trying to make a custom 404 page. The template format is interesting, however I prefer a standard page setup where I can have custom fields, etc (for example, I want to hide the Title Bar,) – Is there any way of doing this?

Thanks!

squidix

Unfortunately, that’s not possible on the template pages. We apologize, but the Option Tree plugin isn’t quite that flexible.

Hello, I’d like to know how can I change “Navigate to” in the responsive version. Thank you so much ;) Best Regards.

squidix

That’s set in the Responsive Select plugin and can’t be changed.

Hi I keep on having problems with plugins. When I try to deactivate some of them the theme block it.

But the real problem is that the TEXT editor in the VISUAL COMPOSER doesn’t work any more.

Here is a screenshot of what happens: http://cloudnova.it/wp-content/uploads/2013/10/problem.png (I see white space where the code should appear)

Please can you help me to solve this very serious issue?

Thanks

squidix

You’ll need to deactivate plugins by deleting them from the plugin directory directly.

As for the text editor in Visual Composer, this is a bug with VC. Try clearing your cache and re-editing.

Doyley Purchased

Hey Squidix,

Im having problems with the way the website looks in an iphone and ipad. Can you check out my website in these devices.. seems to push the right hand side underneath. I havent messed with any width sizes. It works when i resize my fire fox browser but on mobile devices is broken. Can you have a look and advise.

Ref: http://www.haltonstairliftsltd.co.uk/wp/

Cheers, Paul

Default-user
Doyley Purchased

Hi please use the following link below: photo 4 is when i pinch the screen so you see theres something to the right of it on ipad.

http://www.haltonstairliftsltd.co.uk/wp/wp-content/themes/hsltd/screenshots/

If you can help asap. Cheers.

Default-user
Doyley Purchased

Any luck with this?

squidix

We will need to send this up to development and in order to do so will need you to send us the following information:

- Admin login - FTP access - the screenshots link

https://squidix.com/clients/submitticket.php?step=2&deptid=9

Will there be a working demo anytime soon?

squidix

The demo is working.

how to export demo.xml to my wp-admin ?

Default-user

sory i mean import :)

squidix

Tools > Import > WordPress (Install Now, if you haven’t installed before) and upload the demo.xml file.

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