105 comments found

  • Has been a member for 0-1 years

Hi, I need help, after installing the template on the site displays an error – Fatal error: Class ‘DOMDocument’ not found in /var/www/u140435/data/www/spacemovie.ru/libraries/rokcommon/RokCommon/Service/Container/Loader/File/Xml.php on line 216

arrowthemes

Have you purchased the template yet?

If you have, proceed to this page and create an account on our site, then post a thread in the forums where we handle all our support.

http://www.arrowthemes.com/create-account

regards, Joel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
onager Purchased

I just purchased and downloaded “Fidelity”. In addition to the template itself how much of the other stuff needs to be installed?

arrowthemes

Thanks for the purchase.

Once you unzip the package, you’ll find the documentation inside which covers installation methods and what needs to be installed.

Quickstart method – sets up a replica of our live demo with a couple of steps.

Stand alone method – only one file.

So it all depends on which option you take.

NB: All our support is conducted via our forums -> http://www.arrowthemes.com/forum

regards, Joel

  • Has been a member for 0-1 years

Hello, I want buy ur tempate but ? don want mobile site how colsed ur tempate mobil tema ?

Default-user

hello,I want to buy your template ,but I dont want to use mobile version of the website.How can I close the mobile thema?pls reply me as soon as possible.

arrowthemes

Hello,

You can turn off the responsiveness (mobile theme) in the template settings.

regards

Default-user

can you explain detailed how can I turn off the mobile theme?I bought a few themes before and There was no adjustment there,I dont want to have problem (about turning off the mobile theme)after I buy this theme.

arrowthemes

Hello,

I’ve disabled responsiveness in tangerine color style. To see the difference, check out these two links in your mobile device

Responsive mode turned ON http://goo.gl/zTs3Pu Responsive mode turned OFF http://goo.gl/ngtyOM

PS. You need to check the difference in a mobile device but NOT by resizing your browser.

regards, Joel

Default-user

ok,this will solve my problem.could you pls tell me how did you make this adjusment?I am inexperinced about this theme.

arrowthemes

I’ve explained it here Like I said it’s simply a setting in the template that you turn off.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, having some real issues with the template and hoping you can assist. My website (still in progress). http://www.miltonschoolswinton.org/ is ok and every page has a red background, except for the ‘Curriculum’ page which is grey. I can locate how to make this like all the rest. Can you advise please? Many thanks.

arrowthemes

Hi,

All our support is conducted via our forums -> http://www.arrowthemes.com/support

To post in the forums, you need to create an account here -> http://www.arrowthemes.com/create-account

The ‘curriculum’ page is using a different profile. You need to go to template settings and remove ‘green’ profile

regards

Default-user

Brilliant, worked a treat. Thank you!!

arrowthemes

You’re welcome :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Taiwan

Hi Sir,

Problem with rokSprocket Slider when are navigated with IE 9/8/7. Only shows properly on IE10/firefox/safari/chrome.

Any alternative solution?

Thank you, Martin.

arrowthemes

Hello Martin,

Could you kindly post the question in the forums? Thanks in advance. As an alternative you can use widgetkit slider.

regards, Joel

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