124 comments found

Hi great theme so far except when i change the COLOR SCHEME in the Style & Color Scheme Settings under the general tab, makes the first line of text in the Slogan wrapper the same color as the background how do i fix this, I dont want to create a ticket because i see alot of people have an issue with your support system and i need a fix quick

JohnAilya
JohnAilya Author Team

Greetings,

We can only provide you the technical support viva ticket system. In order to locate and fix this issue the support team might requires your login credentials. There fore you need to open the ticket and submit you issue there so your login credentials can be kept private and safe.

Please open a ticket at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

Hi, i have try this themes and purchase it, but i find Fatal error: Call to undefined function php_e() in /home/dubliner/public_html/wp-content/themes/fine-food/taxonomy-event-category.php on line 84 when i click view events button, can you help me to fixed it? thanks.

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our support system at http://crunchpress.com/support

For a timely response, please open a ticket there.

Thanks

Customer Support is very good! Thanks.

Default-user

I can’t get to your tech support page. It says unable to connect to database when I try to go to the link.

JohnAilya
JohnAilya Author Team

Thank you very much for such a wonder full feedback :)

That issue can be due to ticksy system was down for maintenance service. Please try again the link is working fine now.

Thanks

multhink Purchased

Hi, from theme info i see that last update is 16 January 2014, are you sure that this theme works fine with latest wordpress version?

Thanks

JohnAilya
JohnAilya Author Team

Greetings,

Yes the theme is compatible of wordpress 4+.

If there would be some compatibility issue then we must have released the new version of the theme :)

Thanks

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