CrunchPress

CrunchPress supports this item

Supported

This author's response time can be up to 1 business day.

126 comments found.

Hi great theme so far except when i change the COLOR SCHEME in the Style & Color Scheme Settings under the general tab, makes the first line of text in the Slogan wrapper the same color as the background how do i fix this, I dont want to create a ticket because i see alot of people have an issue with your support system and i need a fix quick

JohnAilya

JohnAilya Author Team

Greetings,

We can only provide you the technical support viva ticket system. In order to locate and fix this issue the support team might requires your login credentials. There fore you need to open the ticket and submit you issue there so your login credentials can be kept private and safe.

Please open a ticket at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

Hi, i have try this themes and purchase it, but i find Fatal error: Call to undefined function php_e() in /home/dubliner/public_html/wp-content/themes/fine-food/taxonomy-event-category.php on line 84 when i click view events button, can you help me to fixed it? thanks.

JohnAilya

JohnAilya Author Team

Greetings,

We provide all technical support through our support system at http://crunchpress.com/support

For a timely response, please open a ticket there.

Thanks

Customer Support is very good! Thanks.

I can’t get to your tech support page. It says unable to connect to database when I try to go to the link.

JohnAilya

JohnAilya Author Team

Thank you very much for such a wonder full feedback :)

That issue can be due to ticksy system was down for maintenance service. Please try again the link is working fine now.

Thanks

Hi, from theme info i see that last update is 16 January 2014, are you sure that this theme works fine with latest wordpress version?

Thanks

JohnAilya

JohnAilya Author Team

Greetings,

Yes the theme is compatible of wordpress 4+.

If there would be some compatibility issue then we must have released the new version of the theme :)

Thanks

Hi,

I’m curious if you have any other options as the homepage/front page slider?

I read another comment where you can change the timing of the slider.

Is there a ‘Fullscreen’ slider option. Where one image take the whole frame?

Or is there an hompage slider where we can show only ONE image at a time instead of an image to the left and right of the current image?

Thanks

JohnAilya

JohnAilya Author Team

Hello,

Here are the answers of your questions below.

There are three different slider available in the theme… Also we have provided layerslider… but it will container header in every slider, image will be full width on the page.

For more questions please contact us at \\

Thanks

Hi, how to make an update from 1.8 to 1.9?

Thanks

JohnAilya

JohnAilya Author Team

Hello multhink,

If you want to update the theme then first you need to take the backup of your old theme at your server and upload the new theme from the appearance > dashboard > themes > Add new

But if you have done some custom changes in the code files such as style.css etc then those changes will be lost after updating the theme.

If you are facing difficulty in updating the theme then you can request our supports team by opening a ticket at http://crunchpress.com/support

They will update the theme for you :)

Best Regards

by
by
by
by
by
by