Very helpful staff. Five star support.
Hi, what are the plans to make this compatible with WP 4.0?
sorry, but for now no plans. We have a lot of support stuff, so didnt have time to cehck all themes for latest versions and then new ones come out as well.
Hi I purchased this theme and installed an there seems to be some malware:
The following code is being added to my pages
this shouldn’t be executed by the theme files. Do you use some plugin that could cause this?
I notice above you mention that you are not going to update the theme. Is that correct? It looks like you mention that you have other themes coming out and this is why you are not updating this one.
If this is true I will not be buying any more themes from you if this is how support your products.
I hope I am wrong in this.
we update all themes so that main functionalities work. We do have a lot os support work so we didn’t check all the theme for latest Wordpress version, but are working all ok, with the compatible versions.
My permalinks are not working with PORTFOLIO. It works for the default language English (e.g. http://www.remasalud.com/portfolio/stress-test/) but in Spanish and German it gives a 404 error.
Thanks in advance for your help.
please contact us over mail firstname.lastname@example.org with some admin login.
Is there an update coming anytime soon?
Google Webmaster tools detect serious mobile usability problems.
It is not mobile friendly according to google.
we will look into and send update.
How I can add a custom PHP script (calculator) to homepage created by Page Builder? Create custom field in Page Builder, create widget, shortcode…? How I can insert this script to homepage between other text?
I am writing to you in my client name. Thanks.
an option is to create a shortcode and then insert it into the column shortcode.
Is there other method to insert my calculator to homepage? Create shortcode from my calculator is very hard, because there are lot of variables.
it can also be done by putting the code directly into the theme files. And position it where you want it. You can send us an email with more details and we can help you with this.
Can you please take a look at the issue I have reported at your support forum on March 26? Ticket #: 390850
I still didn’t receive any answer regarding that.
we repliek to your ticket, do reply there if needed.
This theme is unsafe, I have the latest update supplied and yet I have still had code injected into my website and the site hacked as a result. You are clearly not checking on the plugins you use on this theme and making sure those are up to date! Why is there no recent update and why have other reports of the same issue not been dealt with by updating the theme and plugins?
which plugin that is used on the theme did you have in mind? We have a lot of support work and are doing updates as soon as we can.
As soon as you can? The last update was Sept 2014. This just isnt good enough if sites are getting hacked and compromised because you arent doing regular updates. This is the second time the same site has got hacked. The plugins at fault seem to be TinyMCE and the Revslider plugin
we send the plugin update to themes and don’t increase the theme version. You may send us an email and add access to your site so that we can check your plugin versions.
i have used the remarky theme before and when i used that i had to remove the twitter auth from the functions.php.
It looks like i will have to do the same with this theme, will removing the following code just like i had to with remarky effect the theme?
yes remove just those lines and make sure you are not using a twitter shortcode anywhere.
Thanks, if i upload the dummy xml file will that use the twitter shortcode in it?
if its used on some page, then it will. You will need to remove it from that page then. It wont give it to widgets.
For i just read this theme is not compability with the lates wordpress version.
I bought this theme 2 years ago, my site was hacking past days the reason was the lastes version of the revolution slyder.
Now i trying to install again with the new version of the plugin, but the import media files failed and i can´t charge a default home.
The reason is because the theme is updated and not compability with the wordpress 4.1¡?
The reason is because the theme is not update and incompability with the wordpress 4.1¡?
we have checked the latest themes with the latest wordpress version, but haven’t done that for all of them. Each compatible Wordpress version is listed in the description page. When we release update we change if a latest support has been given.
Hi, I am also having a problem where the mobile version of the site is pushed to the right, when the slider is disabled for mobile. I checked and I have the latest theme version. Please see www.kjmusic.com.au on mobile. Could you please assist with this issue? Thanks, Leah
do open a support ticket or send us an email so with a temp admin access so that we can check this for you.
Is it possible to have a filter on portfolio for categories and subcategories ?
in order to separately include subcategories and second level filter, code changes are required. All categories are now taken into filter.
Hi, any idea if this theme is 4.2.2 compatible before I update it? Item Detail – Software Version says up to 3.9 Thanks in advanced.
the latest supported Wordpress version is 3.9
Will this theme be updated to support the latest version of Wordpress 4.* ? I am considering moving forward with a difference theme.
we will check it for the latest WP and see how many work is needed for it to support it. You can drop us an email so you get notice about it.
Simple questions (I hope!)
Portfolio items have text below the image, how can I change them and make text show above each image (which file to edit) ?
Also, is there any way to completely disable the page builder and just use the standard native Wordpress editor?
you would need to make a replace in the code – file shortcodes.php. There is a replacement needed, so that the excerpt is moved before the thumbnail.
Complete disable can be done in the code as well, but you can now use the wordpress content as well.
Are there any plans to update this theme for WP4.2 compatibility?
if we decide for an update we will leave all the buyers a notice that is it compatible and that they can update.
When I add content the “normal” way (not using your page builder) I get text which is not styled the same way as your page builder content is (no margins between P and less padding).
You probably going to say: “use the page builder”. But for long texts the page builder is extremely unpractical. It is a very small text area and has no options as the normal WP editor has. Next to that I think that SEO Yoast plugin has troubles with the page builder content.
My question. How to get the normal content, inserted with the WP editor, the same style as the content inserted with your page builder?
maybe some css adding would do the trick. Do yoiu ahve such page online?
thank you for your reply. I fixed it with CSS. An update would mess it up
Great that it got solved!
another problem: The Search form is not working. I use the standard search form and placed in in widget area: “right to logo area”. I am using menu#2.
I searched this support page and saw that more people were struggling with this. How to solve this?
do send us an email(use the contact form on our Themeforest profile) and add access to your site so that we can check this for you.
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