394 comments found

js7492 Purchased

which file in the download folder is demo content? I downloaded the dummy content but did not download pages

DanyDuchaine

Yes I’m answering right now :)

Default-user
js7492 Purchased

thanks!

DanyDuchaine

No problem.

Mate, I posted a support ticket almost 4 days ago about blog thumbnails not showing and haven’t received a response yet. It’s a pretty important question and we really want to launch the site soon. Can you please respond asap?

DanyDuchaine

Hey, sorry about the delay, will answer your forum question in 20 mins max.

Hi

I’m trying to display a box of facebook members on my homepage, I’ve tried a few different highly rated plugins but I can only get a blank white box to load (currently using ‘Facebook Members’). I’ve also tried adding a standard tag cloud in the same third column but that won’t load either. Something in the theme appears to be blocking them both. Any ideas how to fix?!?

Thanks in advance

Default-user

Hi Sorry, please ignore my previous comment. I am a total NOOB; turns out I inadvertently used the Facebook profile link instead of the correct full page link; all now working!

DanyDuchaine

No problem :)

ishen Purchased

Hello,

I was wondering if there is anyway to customize your Trainers page to have categories, like this: http://sanfranciscocrossfit.com/staff/?

I actually already purchased the theme but it didn’t look like there is anyway to message you via support.

ishen
ishen Purchased

Dany, I tried to create an account in your support forum but it is not accepting my purchase code for some reason. Please help me!

DanyDuchaine

Use “ishen” as username but a different password than the one used on themeforest.

fotoviva Purchased

I have asked a question a few days ago in your forum Dany, can you reply please? It’s about the demo style on the homepage.

DanyDuchaine

Hey, just answered them. Sorry for the delay.

Default-user
fotoviva Purchased

Thanks

DanyDuchaine

No problem ;)

dgdesign Purchased

I have some preorder questions. How much control over the colors do i have? Can the black top bar color be replaced with another color? Can the gray background of page be changed. can the menu header color be changed? Lastly, would i be able to add a shortcode in a section on the home page from a plugin for a calendar?

Thank you very much Danny

DanyDuchaine

Hey, some of the colors can be edited via the admin panel but some of them you have to change in your css.

Default-user
dgdesign Purchased

ok thanks

DanyDuchaine

No problem.

sx3indy Purchased

How can I get a refund for the purchase of this theme? Sorry! This is the first time I have ever asked for a refund after many years of purchasing themes on themeforest. I am not happy with the instructions on how to modify the theme. Please refund my money.

Thank you,

DanyDuchaine

Hey, really sorry to hear that. You have to contact Envato for refund, they will take care of it. Thanks!

G-urban Purchased

Hello,

I posted a question at support forum for Fit template, under the user “G-urban”, more than a day ago.

Would appreciate a faster response.

Best Roman

Default-user
G-urban Purchased

Dany, I need the answer on my question. Waiting for several days for 1 single answer is a pretty bad support.

DanyDuchaine

Hey, sorry about this, will answer the question on the forum in 1 hour.

Still no luck with the contact form ever working.

Is anyone else having this issue?

I’ve messed with this a bunch. Dany, any help? sean.h.turner@gmail.com

cbfitness.org

DanyDuchaine

Please visit the support forum, I will help you there : http://www.danyduchaine.com/forum

Hi,

I have a pre-purchase question. I would like to know if your theme is compatible with the new WP v4.0.

Thanks.

Best Regards

DanyDuchaine

Hey, there shouldn’t be any problem. If there is let us know and we will update as soon as possible.

Thanks!

Hi Dany i’m looking a “some page” when i see photos. But u don’t have a page like if i want show some photos right?

DanyDuchaine

I do not understand your question.

Default-user

A Gallery Dany

Hello. Any video tutorials so we can learn how to set up the theme? I hope we don’t have to read hours of documentation?

DanyDuchaine

No it’s not hard at all, it come with dummy content and simple tutorial (on the forum) about how to install the theme.

Does this support event calendar pro?

Great theme. I purchased it and now my site shows “Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App’s settings. It must match the Website URL or …” for all of the pages in search engines. Please help!

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