59 comments found

hello we can’t install to home page this theme pls help… our web page is http://ncpilatesstudio.com

WPlook

Please submit a ticket at http://support.wplook.com and we will help with this.

The theme is missing the style.css stylesheet and does not install on any WP host :(

WPlook

Hi,

Everything is included, I think you are not uploading the right file. Please submit a ticket to us (http://support.wplook.com) and we will help with this.

-Victor

Default-user

I was uploading the wrong file. Your team’s help was superquick, thank you!

WPlook

Ok, let me know if you have any other questions.

Hello,

I like your theme very much for a site of one of our customars. We need extra sidebars, is it possible to create them in your theme?

regards Ron

WPlook

The theme has sidebars for each custom post type. It’s possible to add sidebars for each page but you will need a plugin for this. i don’t remember the name but for sure you can find it on the WordPress plugins repository,

If you have any other questions don’t hesitate to contact me.

-Victor

rontermeer

Tks. Then I wil buy it. I need some other (sub)pages for this site then mentiont in your theme.

WPlook

This will not be a problem.

Hello, how can I remove this white line from the home slider ? http://revhighintensity.com
WPlook

Hi!

Please submit a ticket and we will be glad to help with this. http://support.wplook.com

Thanks!

Hi,

Great Theme, thank you!

How do I change the height of the header image (currently 800px

Thank you :)

WPlook

Perfect!

I understand that it’s a bit frustrating but we don’t have other solutions for this.

-Victor

Default-user

Fair enough. I have two quick, simple questions, 1. can I add a field to the contact form? 2. How can I get rid of the page titles?

Thank you.

WPlook

Submit a ticket.

De Montréal? Tu parles français?

barreoblique

Merci, je regarde ton portfolio.

WPlook

Do you like our themes?

barreoblique

Absolument. J’essais également d’encourager, le plus possible, ceux du pays. Et ceux qui parle français. Mon anglais n’est pas très bon.

Hi, Nice theme you have there. Can I check with you on this before I buy:

Currently the sidebar for blog or page is at right side, can I easily to move it to left side without any coding?

Cheers.

regards, vic

WPlook

Hi,

It’s not possible without coding.

Victor

vespad Purchased

Hi there, Love your theme and have just purchased it and have been fiddling with it all day and I know it seems like a silly basic question, but the Classes and Instructor widgets that I am inserted only seem to be able to be viewed vertically on my page, but I want them to be shown horizontally like in your Live Preview, can you please tell me what I am doing wrong?! Many thanks, Kim

Default-user
vespad Purchased

okay yes got it – thank you!

Default-user
vespad Purchased

Victor – I am so sorry – I managed to finally figure it out on my own – no need to reply to my ticket now. Thanks so much for your prompt attention anyway. Cheers :-)

WPlook

You are more than welcome!

Hello, we have the blog widget on the front page like in the demo. We are finding that we can’t get the blog to just display a snippet or excerpt – it puts the full post on the home page widget. So instead of just seeing a small 50 word excerpt, we get the full 1500 word blog post. I’ve tried inserting the “read more” break in the visual editor, but it still doesn’t work. How do we fix that?

WPlook

Hi,

Please submit a ticket at support.wplook.com

Thanks!

Hello the .po file to translate is blank… is there a file i can edit (with po edit) to have it in Italian?

PS the first impact of the theme is VERY good and easy to set up ! great !

WPlook

Hi,

Please submit a ticket at support.wplook.com and I will send you the .po file. I will add this in the next theme version too.

Thanks!

Is possibile layered psd?

WPlook

Yes, the psd is included.

-Victor

spud3200 Purchased

Hi. I am just wondering how easy it is to add a video to this theme? Its the only thing that is holding me back from purchasing this. So is it possible for me to be able to put video into a page?

Thanks for any help regarding this.

WPlook

Hi,

Yes, in WordPress you can add videos to each post or page.

-Victor

Default-user
spud3200 Purchased

Great thanks. I have now purchased it :). Thanks again

trbrack Purchased

I have a client with a gym that has different services such as personal training, massage, pilates, etc.

I wanted to use the trainer template on multiple pages such as personal trainers on the personal training page, massage therapist profiles on the massage page and so on.

Is it possible to do this or do all the trainers/staff have to be on one page?

WPlook

Hi,

Please submit a ticket at support.wplook.com

-Victor

On the classes page, how is the program tab created? Do you enter class times and the table is generated or is it coded?

WPlook

Hi,

It’s not coded, you need to add the info when you create/edit the class page.

Hi,

Whats is the max size for the logo? Because i added one that is bigger that the test and it broke the slider and other things.

Thanks, Carlos

WPlook

Hi, Please submit a ticket at support.wplook.com and we will be fals to help with this.

Victor

Hi, I have a simple pre-purchase ask: does this theme support child-theming?

Thank you Roberta

WPlook

Yes

Does this theme include the following: • subscribe? • member login button and option? • Photo and video gallery? Thank you.

WPlook

Hi, 1. No, 2. No, 3. (Options) – Yes. 4. Photo Gallery yes.

-Victor

ahmetasik Purchased

How to add pictures to Gallery?

WPlook

Hi, please submit a ticket at support.wplook.com and we will point you in the right direction.

Victor

cruiz85 Purchased

Hi, I really like your theme, before I buy I’ve got a couple of questions:

1) the classes you present them in a 1×3 grid (in HOME and grid classes), can I easily make it a 4×3 grid insted ? (I would not need the NEXT button)

2) I would like to add a button (a scroll down arrow) to the HOME page that srolls downs the page down in order to see the classes

Kind regards, and looking forward to your answer

— Cesar

WPlook

Hi,

I am very glad that you like the template.

It will not be easy to change to 4 columns. You need to customize a lot of code.

You will need to customize the theme in order to add the scroll button.

If you have any other questions don’t hesitate to contact us.

-Victor

Default-user
cruiz85 Purchased

Hi Victor, thank you very much for your response….

Just to make myself clear, but I dont mean 4 columns but rows.

It will have the same 3 columns you show, but instead 1 row i will be 4?.

Something like this:

X X X
 X X X
 X X X
 X X X
Too much code to change too?.

Regards

— Cesar

WPlook

This is possible! I think you don’t need to change anything just to set the number of posts.

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